Troubleshooting - JVC CA-MXDK11 Instructions Manual

Troubleshooting

If you are having a problem with your System, check this list
for a possible solution before calling for service.
General:
Adjustments or settings are suddenly canceled before
you finish.
There is a time limit. Repeat procedure again.
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Operations are disabled.
The built-in microprocessor may malfunction due to
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external electrical interference. Unplug the AC power
cord and then plug it back in.
Unable to operate the System from the remote control.
The path between the remote control and the remote
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sensor on the System is blocked.
The batteries are exhausted.
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No sound is heard.
Speaker connections are incorrect or loose.
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Headphones are connected.
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No picture appears on the screen.
The video cord connections are incorrect or loose.
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No picture is displayed on the TV screen, the picture is
blurred, or the picture is divided into two parts.
Incorrect color system is selected (see "Changing the
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Color System" on page 6).
The left and right edges of the picture are missing on the
screen.
Select "4:3 LB/4:3 MULTI LB" for "MONITOR
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TYPE" (see page 34).
Radio Operations:
Hard to hear broadcasts because of noise.
Antennas connections are incorrect or loose.
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The AM loop antenna is too close to the System.
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The FM antenna is not properly extended and positioned.
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Disc Operations:
The disc does not play.
You have inserted a DVD Video whose Region Code is
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not correct. ("REGION ERR" appears on the display.)
The disc is placed upside down. Place the disc with the
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label side up.
ID3 Tag on an MP3/WMA disc cannot be shown.
There are two types of ID3 Tag—Version 1 and Version
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2. This System can only show ID3 Tag Version 1.
Groups and tracks are not played back as you expect.
The playing order is determined when the disc was
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recorded. It depends on the writing application.
MP3, WMA, JPEG, MPEG-1 or MPEG-2 files are not
played back.
The inserted disc may include multiple types of tracks
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(ex. MP3/WMA files and JPEG files). In this case, you
can only play back the files selected by the "FILE
TYPE" setting (see page 35).
You have changed the "FILE TYPE" (see page 35)
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setting after you inserted a disc. In this case, reload the
disc.
The disc sound is discontinuous.
The disc is scratched or dirty.
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The disc playback sounds strange.
Cancel key adjustment (see page 29).
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No subtitle appears on the display though you have
selected the initial subtitle language.
Some DVDs are programmed to always display no
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subtitle initially. If this happens, press SUB TITLE while
holding SHIFT after starting play (see page 16).
Audio language is different from the one you have
selected as the initial audio language.
Some DVDs are programmed to always use the original
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language initially. If this happens, press AUDIO/MPX
after starting play (see page 15).
The disc tray does not open or close.
The AC power cord is not plugged in.
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Child Lock is in use. "LOCKED" appears in the display
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window (see page 20).
Tape Operations:
The cassette holder cannot be opened.
Power supply from the AC power cord has been cut off
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while the tape was running. Turn on the System.
Recording Operations:
Impossible to record.
Small tabs on the back of the cassette are removed.
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Cover the holes with adhesive tape.
Timer Operations:
Daily Timer does not work.
The System has been turned on when the on-time comes.
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Timer starts working only when the System is turned off.
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