3xLogic Vigil VRM User Manual

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Vigil VRM Package v2.00
User's Guide
October 2007
3xLogic's VRM Software - User's Guide Page 1

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Summary of Contents for 3xLogic Vigil VRM

  • Page 1 Vigil VRM Package v2.00 User’s Guide October 2007 3xLogic’s VRM Software - User’s Guide Page 1...
  • Page 2: Table Of Contents

    DISCLOSURE / EXPORT ........................... 42 10.1 ........................42 REATING A UMMARY 10.2 ........................42 XPORTING EDIA 10.2.1 Disclosure Export to DVD/CD-RW ....................43 10.2.2 Disclosure Export to Data Drive ......................44 10.3 ........................45 XPORTING ESSION EDIA 3xLogic’s VRM Software - User’s Guide Page 2...
  • Page 3: Xlogic's Vrm Software - User's Guide Page

    .......................50 XPORT CTIVITY ONITORING REGISTRATION ............................51 HOW TO RECORD AN INTERVIEW ......................52 TROUBLESHOOTING ..........................53 14.1 ..........................53 ARDWARE SSUES 14.2 ..........................53 OFTWARE SSUES GLOSSARY ..............................55 CONTACT INFORMATION ......................... 57 3xLogic’s VRM Software - User’s Guide Page 3...
  • Page 4: Introduction

    All case and session information is searchable using powerful search and filter functionality. Video clips are played back using the fully featured DV Player and audio is instantly played back using the VRM software built-in audio player. 3xLogic’s VRM Software - User’s Guide Page 4...
  • Page 5: System Requirements

    Will support 600GB of storage Four channels of video and audio Olympus DSS Player Release 4.x/3.x or DSS Player 2002 must be Olympus Voice/DSS installed (should be available from the voice recorder software Integration package). 3xLogic’s VRM Software - User’s Guide Page 5...
  • Page 6: Quick Start

    Import video and audio Initial Setup Complete Your new digital video recording system is now ready for use. Please read the rest of the guide to become familiar with the many features of this system. 3xLogic’s VRM Software - User’s Guide Page 6...
  • Page 7: Features

    Import digital pictures in any standard format: JPEG, BMP, TIFF, RAW, Digital Pictures and more Import a variety of other types of documents ranging from Microsoft Documents Word documents, spreadsheets, scans, faxes, e-mails, etc. 3xLogic’s VRM Software - User’s Guide Page 7...
  • Page 8: Hardware Installation

    You will also need to connect a network cable to attach the DVR to your network. 5.1.1 Sanyo DSR-M800 Connections Video Audio System MIC IN NTSC 5.1.2 Sanyo DSR-M810 Connections Video Audio MIC IN RS485 System Terminate NTSC 3xLogic’s VRM Software - User’s Guide Page 8...
  • Page 9: Sanyo Dsr-M814 Connections

    When the desired IP address has been entered, return to the main screen by pressing Menu again. • Continue on to the next step of installing the VRM software package on your computer. 3xLogic’s VRM Software - User’s Guide Page 9...
  • Page 10: Typical Installation

    -DVD Burner Network -DSS Audio Docking Station Sanyo DSR-M810 DVR -VRM Software Interview Room 2 Monitor Network Switch Camera Audio Cable Video Cable Long Term Record Storage (Video and Data) Sanyo DSR-M810 DVR 3xLogic’s VRM Software - User’s Guide Page 10...
  • Page 11: Software Installation

    To uninstall MSDE, go to “Add/Remove Programs” (Start | Settings | Control Panel | Add/Remove Programs), and click “Remove” by the entry “MSDE”. Follow the prompts to perform the removal process. 3xLogic’s VRM Software - User’s Guide Page 11...
  • Page 12: Special Windows Xp Installation Notice

    During the installation you may get a Windows File Protection and/or a Windows Logo testing notice. Please follow the following instructions when this happens. Failure to do so can result in a non-functioning software installation. Click “Continue Anyway” Click “Cancel” Click “Yes” 3xLogic’s VRM Software - User’s Guide Page 12...
  • Page 13: Installing Vrm Software

    To uninstall VRM software, go to “Add/Remove Programs” (Start | Settings | Control Panel | Add/Remove Programs), and click “Remove” by the entry “VRM”. Follow the prompts to perform the removal process. 3xLogic’s VRM Software - User’s Guide Page 13...
  • Page 14: Initial Program Setup

    When the VRM application is opened for the first time the following window will alert you to set up a user with administrator privileges. Click and the “Personnel” tab in the “Settings” window will open. 3xLogic’s VRM Software - User’s Guide Page 14...
  • Page 15 After setting up an administrator account, the remaining settings should be configured to ensure full functionality of the VRM software. These are: 1. Path Settings 2. Sections 3. Personnel in addition to the Administrator 4. Session Types 5. Locations 6. Recorders 7. Offences 3xLogic’s VRM Software - User’s Guide Page 15...
  • Page 16: Settings Window

    Check this box to generate WAV audio files when recording or Recording/Downloading downloading video. video Default New Enables cases and sessions that are created to become private Cases/Sessions as Private by default. 3xLogic’s VRM Software - User’s Guide Page 16...
  • Page 17: Path Settings Tab

    It is highly recommended that you change the default setting to a different physical drive, or at the very least, a different logical partition on the hard drive to prevent any issues from arising due to lack of storage space. 3xLogic’s VRM Software - User’s Guide Page 17...
  • Page 18: Sections Tab

    Opens the “Section Info” window. Type in the name of your new section. Opens the “Section Info” window for the selected section. Here you can change the name of this section. 3xLogic’s VRM Software - User’s Guide Page 18...
  • Page 19: Personnel Tab

    The “Administrator” checkbox will become active as soon as you assign a “User Name” and “Password” to the user. Individuals who do not have administrator rights can only edit cases and sessions to which they have ownership or are assigned to. 3xLogic’s VRM Software - User’s Guide Page 19...
  • Page 20: Session Types Tab

    Note: You cannot delete personnel that have already been assigned to a case. 7.1.5 Session Types Tab This is where you can enter the different types of sessions that may be needed. 3xLogic’s VRM Software - User’s Guide Page 20...
  • Page 21: Locations Tab

    No recorders will be shown until DVRs have been configured and assigned to locations from the “Recorders” tab. Opens the “Location Info” window. Type in the name of a new location. Once you have finished typing in the name of the new location, click 3xLogic’s VRM Software - User’s Guide Page 21...
  • Page 22: Recorders Tab

    Opens the “Location Info” window for the selected location. Here you can change the name of this location. Deletes the selected location. 7.1.7 Recorders Tab 3xLogic’s VRM Software - User’s Guide Page 22...
  • Page 23 Opens the “Recorder Info” window for the selected recorder. Here you can add/change any information you wish for this particular recorder. Synchronizes the clock on the DVR to the local computer’s time. Opens the “Registration” window 3xLogic’s VRM Software - User’s Guide Page 23...
  • Page 24: Offences Tab

    This provides an updatable list of commonly used offences. Opens the “Offence Info” window. Type in the name of your new offence. Opens the “Offence Info” window for the selected offence. Here you can change the name of this offence. 3xLogic’s VRM Software - User’s Guide Page 24...
  • Page 25 Deletes the selected offence. 3xLogic’s VRM Software - User’s Guide Page 25...
  • Page 26: Creating Cases And Sessions

    If you log on as a user with administrative privileges, you will get full control of all features, including adding new users, monitoring system usage, and the system settings section. 3xLogic’s VRM Software - User’s Guide Page 26...
  • Page 27: Creating A Case

    5. Add any appropriate notes. 6. Enable “This case is private” to prevent other non-administrative users from viewing this case. Note: The notes field is limited to 1000 characters. 3xLogic’s VRM Software - User’s Guide Page 27...
  • Page 28: Select Investigators

    Opens the “Personal Info” window so you can edit the personal information of the selected investigator. See Section 7.1.4 for more details. Deletes the selected investigator. Updates the “Select Investigator” window with the current search criteria. 3xLogic’s VRM Software - User’s Guide Page 28...
  • Page 29: Creating A Session

    “Case Info” window. At this point you can click to save the case information and close the “Case Info” window, or you can go on to create a session. 8.1.2 Creating a Session 3xLogic’s VRM Software - User’s Guide Page 29...
  • Page 30 Opens the “Investigators” search window. This window behaves in exactly the same way as the “Select Investigators” window, including the toolbar buttons. 3xLogic’s VRM Software - User’s Guide Page 30...
  • Page 31: Adding A Live Recording

    Select the DVR you wish to record from in the list of DVRs. A preview of the DVR footage will display in the preview window. Buffering should take between 3 and 10 seconds. 3xLogic’s VRM Software - User’s Guide Page 31...
  • Page 32 It will take a moment to finish sending data to VRM. During this time the red flashing recording symbol will be replaced by a green, flashing pause icon and the status bar will indicate “Status: Finalizing session”. 3xLogic’s VRM Software - User’s Guide Page 32...
  • Page 33: Downloading Previously Recorded Video

    You can return to this session at anytime and add more files should they become available 8.1.2.2 Downloading Previously Recorded Video Click , and select “Video”. Selecting video will display the following screen: 3xLogic’s VRM Software - User’s Guide Page 33...
  • Page 34 Seeks to the first frame of the footage. When paused, step backwards one second. While playing, step backward 1/10 of footage. Play and pause the selected footage. When paused, step forwards one second. When playing, step forward 1/10 footage. 3xLogic’s VRM Software - User’s Guide Page 34...
  • Page 35 You can download more footage at this point or you can click to return to the “Session Details” window. Your newly downloaded video footage will now be listed in the “Files” section. 3xLogic’s VRM Software - User’s Guide Page 35...
  • Page 36: Downloading Previously Recorded Audio

    You can download more audio files at this point or you can click to return to the “Session Details” window. Your newly downloaded audio recordings will now be listed in the “Files” section. 3xLogic’s VRM Software - User’s Guide Page 36...
  • Page 37: Importing Other Files

    Select any type of file you wish to attach to the case and click . You will be returned to the “Session Details” window. You can also hold down “CTRL” at the same time to select multiple files to import. 3xLogic’s VRM Software - User’s Guide Page 37...
  • Page 38: Viewing File Details

    “confirm” into the prompt window. This only deletes the file from the session and does not remove the original file on the DVR, audio recorder, or digital file on the hard drive. 3xLogic’s VRM Software - User’s Guide Page 38...
  • Page 39: Searching

    Please see Section 8.1 for specific details on case information and Section 8.1.2 for specific details on session information. 3xLogic’s VRM Software - User’s Guide Page 39...
  • Page 40: Searching Sessions

    You can enter in any known session information if you wish to narrow your search results. The default search will list all the created sessions. Clicking will open list of sessions meeting the search criteria. 3xLogic’s VRM Software - User’s Guide Page 40...
  • Page 41 Please see Section 9.1.2 for specific details on session information. Selecting the case and clicking , will open the “Case Info” window for that selected session. Please see Section 9.1 for specific details on case information. 3xLogic’s VRM Software - User’s Guide Page 41...
  • Page 42: Disclosure / Export

    10.2 Exporting Case Media Select the cases you wish to disclose by using the search function; see Section 9.1 for details. After opening the “Case Info” window, click to open the “Disclosure Export” window. 3xLogic’s VRM Software - User’s Guide Page 42...
  • Page 43: Disclosure Export To Dvd/Cd-Rw

    This will ensure that the DVD video will be at least 1GB in file size, if the recorded footage is less. This is for compatibility issues in older DVD players. Verify disc The created DVD/CD will be scanned to ensure that it was accurately created. after burning 3xLogic’s VRM Software - User’s Guide Page 43...
  • Page 44: Disclosure Export To Data Drive

    For example, to organize the session files for easy reference. a folder named after each session could be created. Click to begin the export process. A window will open informing you if the export was successful. 3xLogic’s VRM Software - User’s Guide Page 44...
  • Page 45: Exporting Session Media

    To remove files from the “Files to Export” section click . Removed files only removes them from being exported and does not affect the files themselves. 3xLogic’s VRM Software - User’s Guide Page 45...
  • Page 46: Authenticating Exported Footage

    Once it is complete, a window will open stating the footage has been successfully authenticated. If the video file has been tampered with or is missing frames, an error message is displayed with the problem frame number. 3xLogic’s VRM Software - User’s Guide Page 46...
  • Page 47: Dvd Label

    The following template is an example of what information may be included on the label. This sample template is included with the VRM software. It can be found in Start Menu | Programs | Vigil | Disk Label Template 3xLogic’s VRM Software - User’s Guide Page 47...
  • Page 48: Export History

    All the exports associated with a particular session are displayed listing the date and the name of the exporter. Selecting a particular export and clicking will display details about the export including the specific files and reason for the export. 3xLogic’s VRM Software - User’s Guide Page 48...
  • Page 49: Security

    The saved file is in text format and may be viewed with a simple text file viewer like notepad. 3xLogic’s VRM Software - User’s Guide Page 49...
  • Page 50: Export Activity Monitoring

    Opens the “Case Info” window for the selected export item. Opens the “Session Details” window for the selected export item. Opens the “Export Details” window for the selected export item. See Section 11.4 for more details 3xLogic’s VRM Software - User’s Guide Page 50...
  • Page 51: Registration

    12 Registration To register Vigil VRM: Click the Start menu and select “Programs | Vigil | Register Vigil VRM”. Write down the serial number from the “Unregistered Modules” drop down list. Send the serial number, your name, company name, and contact information to 3xLogic at support@3xLogic.com.
  • Page 52: How To Record An Interview

    4. Retrieve video through VRM a. Create or open a case b. Add a session c. Download video file (Sec. 9.1.2.2) For more information on these operations, please consult Section 9. 3xLogic’s VRM Software - User’s Guide Page 52...
  • Page 53: Troubleshooting

    Has the IP address been correctly entered into “Recorders” section in VRM “Settings”? • Has more than 29 days gone by since the recorder was purchased and it is still not registered? Please call support. Phone numbers are at the end of this guide. 3xLogic’s VRM Software - User’s Guide Page 53...
  • Page 54 Is the recorder properly inserted into its cradle? • Is the cradle plugged into the computer via its USB cable? • Has the device been installed on the computer where you are trying to use it? 3xLogic’s VRM Software - User’s Guide Page 54...
  • Page 55: Glossary

    ISO image, it also contains all the filesystem metadata (boot code, structures, and attributes). All of this information is contained in a single file. 3xLogic’s VRM Software - User’s Guide Page 55...
  • Page 56 WAV file format is a file format for storing digital audio (waveform) data. It supports a variety of bit resolutions, sample rates, and channels of audio. This format is very popular upon PC platforms and is widely used in professional programs that process digital audio waveforms. 3xLogic’s VRM Software - User’s Guide Page 56...
  • Page 57: Contact Information

    16 Contact Information 3xLogic has offices in Victoria BC, Canada and in Westminster Colorado, USA. Please visit our 3xLogic web site at www.3xlogic.com. Please contact us by e-mail at support@3xlogic.com (technical support), or using the following contact information: 3xLogic Technical Support:...

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