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SAFETY INSTRUCTIONS:
An earth leakage or residual current protection divide must be fitted to all instructions. Should the installer or
owner be unfamiliar with the correct installation or operation of this type of equipment, you should contact the
distributor/manufacturer for the correct advice before proceeding with the installation or operation of this product.
To reduce the risk of injury, do not permit children or persons with reduced physical, sensory or mental capabilities,
or lack of experience and knowledge to use this product unless they are closely supervised at all times by a person
responsible for their safety.
TABLE OF CONTENTS:
TECHNICAL INFORMATION .........................................................................................................................................1
INSTALLATION ............................................................................................................................................................3-4
OPERATION ...............................................................................................................................................................5-6
TROUBLESHOOTING .................................................................................................................................................6-7
PARTS LISTING ...............................................................................................................................................................8
WARRANTY ..............................................................................................................................................................9-12
CONTACT ......................................................................................................................................................................12
TECHNICAL INFORMATION
Balboa 200 Series Electronic Hydromassage Pumps
Models: 2374, 2394 and 2404 (Hot Pump Bathmaster)
Models: 2376, 2386, 2396 and 2406 (DR Pump without heater)
Models: 2377, 2387, 2397 and 2407 (DR Pump with heater)
The range of Balboa 200 Series Hydromassage Pumps have been designed specifically for spa bath (whirlpool spa)
applications giving maximum performance for the ultimate relaxing bath experience.
The Balboa Hydromassage Pumps provide excellent hydraulic performance in a compact and
extremely quiet design. Designed to circulate hot water in (whirlpool) spa baths, these pumps
incorporate a special internal design to ensure the pump self drains eliminating the build up of
unhygenic/stale water.
Inlet
Outlet
Maximum Total Head
Maximum Ambient Temperature
Maximum Water Temperature
o
(*capable of pumping 70
HOT PUMPS
Primary Heating Temperature Cut-out
Secondary "Safety" Heater Cut-out
IP Rating
Noise
40665 Rev D Feb. 9, 2012
BALBOA WATER GROUP
OWNER'S MANUAL
200 Series Electronic Hydromassage™ Pumps
C, not recommended for spa bath applications)
40mm Barrel union
40mm Barrel union
237x = 10.3m
238x = 12.0m
239x = 13.5m
240x = 14.5m
55
o
C
70
o
C *
40
o
C
45
o
C
IPX5
65 dBa @ 1 metre
Page 1
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Summary of Contents for Balboa Water Group 2374
- Page 1 CONTACT ..................................12 TECHNICAL INFORMATION Balboa 200 Series Electronic Hydromassage Pumps Models: 2374, 2394 and 2404 (Hot Pump Bathmaster) Models: 2376, 2386, 2396 and 2406 (DR Pump without heater) Models: 2377, 2387, 2397 and 2407 (DR Pump with heater) The range of Balboa 200 Series Hydromassage Pumps have been designed specifically for spa bath (whirlpool spa) applications giving maximum performance for the ultimate relaxing bath experience.
- Page 2 (the “Hydromassage Pumps”), is proprietary to Balboa Water Group and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation, and other works of authorship.
- Page 3 PUMP APPLICATION VENTILATION WARNING Provide adequate ventilation to prevent the motor from overheating (minimum distance is 102 cm). The Balboa Hydromassage pumps have been specifically Without adequate ventilation the pump motor may designed for use in spa baths (whirlpools). They should overheat causing the pump to stop.
- Page 4 To mount the touch pad to the bath, a 26mm electrical standards. diameter hole is required for models 2374, 2394 and 2404. Models 2376, 2377, 2386, 2387, 2396, 2397, 2406 NOTE: The power supply lead has a type Y connector...
- Page 5 THE BATHMASTER CONTROLLER PUMP OPERATION - Important! Pump Models 2374, 2394, 2404 have special built in safety Never run pump dry! Running pump dry may features for your benefit. damage seals, causing leakage and flooding! Do NOT block pump suction! To do so with body The touch pad has 2 or 3 buttons on it: may cause severe or fatal injury.
- Page 6 Please note: This feature will not protect the pump in the another minute. This will be indicated by a light flashing event of extreme changes such as power surges. on the touch pad. After 1 minute the unit will revert back to standby mode.
- Page 7 TROUBLESHOOTING ELECTRONIC MODELS (DR AND BATHMASTER) SYMPTOM CAUSE REMEDY Pump does not start Data cable not correctly inserted/ Check data cable connection/replace damaged as required The electronic touch pad system is Contact Service Technician faulty Pump starts but no water coming from Pump not installed at correct level in Use another known good electrical ap- spa jets.
- Page 8 Model and Serial number of pumps must be given when ordering spare parts. ITEM DESCRIPTION ITEM DESCRIPTION Motor Baffle Nut, Tail and O’Ring Kit Airswitch (Applicable Models only) Not shown O’Ring – Barrel Union Cover and O’Ring Assy. Tail and Air bleed Assy. Screws –...
- Page 9 Upon written approval by the company’s credit department, purchasers located outside of the United States of America by Balboa Water Group and/or any of invoices may be due thirty (30) days from the date of invoice or on such other terms as approved its affiliated entities (collectively, the “company”...
- Page 10 Convention on Contracts for the International Sale of Goods, and any and all disputes shall be The company’s limited warranty entitled “Balboa Water Group Limited Warranty” is accepted in its heard solely by Esbjerg Court, Denmark. For shipments originating from Australia, these terms and...
- Page 11 BALBOA WATER GROUP LIMITED WARRANTY Balboa Water Group, a Delaware corporation, and its affiliated entities (collectively “BWG,” as defined below), warrants to trade purchasers of its products that the products will be free from defects in workmanship and material under normal use and conditions for a specified length of time as outlined below. BWG reserves the sole authority to make any type of warranty or representation concerning our products.
- Page 12 Full contact details, including name and address e. The serial number, if applicable They will collect your information and contact Balboa Water Group for processing the claim d) Once received, Balboa Technical Support will contact you a. The representative will review the issue with you and collect any additional notes regarding the claim b.
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