Cadillac 2012 Escalade EXT Owner's Manual page 219

Tips and Troubleshooting Chart (cont'd)
Problem
After stopping the player, and
pushing Play, sometimes the DVD
starts where it left off and
sometimes at the beginning.
The auxiliary source is running, but
there is no picture or sound.
Sometimes the wireless headphone
audio cuts out or buzzes.
The remote and/or the headphones
are lost.
The DVD is playing, but there is no
picture or sound.
Recommended Action
If the stop button was pressed one
time, the DVD player resumes
playing where the DVD was
stopped. If the stop button was
pressed two times, the DVD player
begins to play from the beginning of
the DVD.
Check that the RSE video screen is
in the auxiliary source mode.
Check the auxiliary input
connections at both devices.
Check for obstructions, low
batteries, reception range, and
interference from cellular telephone
towers, or use a cellular telephone
in the vehicle.
Check that the headphones are on
correctly using the L (left) and
R (right) on the headphones.
See your dealer for assistance.
Check that the RSE video screen is
sourced to the DVD player.
I n f o r ma t i o n P r o v i d e d b y :
Infotainment System
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error: Displays
when there are disc load or eject
problems.
Disc Format Error: Displays if the
disc is inserted with the disc label
wrong side up, or if the disc is
damaged.
Disc Region Error: Displays if the
disc is not from a correct region.
No Disc Inserted: Displays if no
Z
disc is present when
AUX is pressed on the radio.
7-39
or DVD