Sony CPD-110GS Service Manual page 10

Trouble symptoms and remedies
If the problem is caused by the connected computer or other equipment, please refer to the connected equipment's instruction manual.
Use the self-diagnosis function (page 16) if the following recommendations do not resolve the problem.
Symptom Check these items
No picture
If the 1 (power) indicator is not lit
• Check that the power cord is properly connected.
• Check that the 1 (power) switch is in the "on" position.
If the NO INPUT SIGNAL message • Check that the video signal cable is properly connected and all plugs are firmly seated in
appears on the screen, or if the 1 their sockets (page 6).
(power) indicator is either orange or • Check that the HD15 video input connector's pins are not bent or pushed in.
alternating between green and
xProblems caused by the connected computer or other equipment
orange
• The computer is in power saving mode. Try pressing any key on the computer keyboard.
• Check that the computer's power is "on."
• Check that the graphic board is completely seated in the proper bus slot.
If the OUT OF SCAN RANGE xProblems caused by the connected computer or other equipment
• Check that the video frequency range is within that specified for the monitor. If you
message appears on the screen
replaced an old monitor with this monitor, reconnect the old monitor and adjust the
frequency range to the following.
Horizontal: 30~70 kHz
Vertical: 48~120 Hz
If no message is displayed and the 1 • Use the Self-diagnosis function (page 16).
(power) indicator is green or flashing
orange
If using Windows 95/98 • If you replaced an old monitor with this monitor, reconnect the old monitor and do the
following. Install the Windows Monitor Information Disk (page 7) and select this monitor
("CPD-110GS" or "CPD-210GS") from among the Sony monitors in the Windows 95/98
monitor selection screen.
If using a Macintosh system • Check that the Macintosh adapter (not supplied) and the video signal cable are properly
connected (page 6).
Picture flickers, bounces, • Isolate and eliminate any potential sources of electric or magnetic fields such as other
oscillates, or is scrambled
monitors, laser printers, electric fans, fluorescent lighting, or televisions.
• Move the monitor away from power lines or place a magnetic shield near the monitor.
• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
• Try turning the monitor 90° to the left or right.
xProblems caused by the connected computer or other equipment
• Check your graphics board manual for the proper monitor setting.
• Confirm that the graphics mode (VESA, Macintosh 16" Color, etc.) and the frequency of
the input signal are supported by this monitor (Appendix). Even if the frequency is within
the proper range, some video boards may have a sync pulse that is too narrow for the
monitor to sync correctly.
• Adjust the computer's refresh rate (vertical frequency) to obtain the best possible picture.
Picture is fuzzy • Adjust the contrast and brightness (page 9).
• Degauss the monitor* (page 12).
• Decrease the moire cancellation effect (page 12).
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Symptom Check these items
Picture is ghosting • Eliminate the use of video cable extensions and/or video switch boxes.
• Check that all plugs are firmly seated in their sockets.
Picture is not centered or sized • Adjust the size or centering (page 10). Note that some video modes do not fill the screen
properly
to the edges.
Edges of the image are curved
• Adjust the shape of the picture (page 10).
Wavy or elliptical pattern (moire)
• Cancel the moire (page 12).
is visible
xProblems caused by the connected computer or other equipment
• Change your desktop pattern.
Color is not uniform • Degauss the monitor* (page 12). If you place equipment that generates a magnetic field,
such as a speaker, near the monitor, or if you change the direction the monitor faces, color
may lose uniformity.
White does not look white
• Adjust the color temperature (page 11).
A hum is heard right after the
• This is the sound of the auto-degauss cycle. When the power is turned on, the monitor is
power is turned on
automatically degaussed for 5 seconds.
* If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a
malfunction.
Displaying this monitor's name, serial number,
and date of manufacture (INFORMATION)
1 Press the MENU button.
The main MENU appears on the screen.
Press the +/− buttons to highlight
2
LANGUAGE/
INFORMATION and press the ENTER button.
The LANGUAGE/INFORMATION menu appears on the
screen.
3 Press the ENTER button to select
(INFORMATION).
This monitor's information box appears on the screen.
Example
LANGUAGE / INFORMAT ION
MODE L : CPD - 1 1 0GS
SER I A L : 1 2 3 4 5 6 7 8
MANUF ACTURED : 1 9 9 8 - 5 2
SE L ECT EX I T
If the problem persists, call your authorized Sony dealer and give
the following information.
• Model name: CPD-110GS or CPD-210GS
• Serial number
• Name and specifications of your computer and graphics board.
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US