Troubleshooting; Before Calling For Service - LG LDF8874ST Owner's Manual

BEFORE CALLING FOR SERVICE

Problem
Food soil remains on dishes.
Noise
Cloudiness on glassware.
Black or gray marks on dishes.
Yellow or brown film on inside of surfaces
of dishwasher.
Dishes don't dry.
Lamps do not illuminate.
Sprays arms do not rotate smoothly.
Upper rack is crooked.
Dishwasher continuously beeps when
the door is opened, during or right after a
cycle has completed.
IE Error
OE Error
FE Error
E1 or AE Error
HE Error
TE Error
LE Error
If you have followed this troubleshooting guide and the problem persists, or if the problem you are experiencing is not listed here, please
call LGE Customer Service at 1-800-243-0000(US), 1-888-542-2623(Canada).
Possible Causes
Improper cycle selection.
Water temperature too low.
Dish washing detergent was not used.
Low inlet water pressure.
Water jet holes on spray arms blocked.
Improper loading of dishes
Filters are clogged.
Some level of noise is normal during
operation.
The dishwasher is not level.
Nozzle arm knocking against dishes.
Combination of excessive detergent and
soft water.
Aluminum items rubbing dishes during
cycle.
Coffee or tea stains.
Rinse agent dispenser empty.
Power is not connected.
Holes of spray arms are blocked by food
particles.
Rack is poorly adjusted.
The contents of the dishwasher are hot
and care should be used when placing
your hands inside the dishwasher.
Water inlet problem.
Drainage Problem.
Filters are clogged.
Excessive Water supplied.
Water leakage problem.
Heater circuit failure.
Thermistor failure or very high inlet water
temperature (over 1940F)
Motor Trouble

TROUBLESHOOTING

Solutions
Select correct cycle based on soil level and
type of dishware being washed.
Check water supply connection or water
heater setting.
Use recommended detergent.
Water pressure should be between 20 and
120 psi.
Clean the spray arms.
Make sure dishes do not block spray arm
rotation or interfere with detergent
dispenser.
Clean filters.
Detergent cover opening.
Drain pump at the beginning of drain
cycle.
Adjust leveling feet.
Reposition the dishes.
Use less detergent and use a rinse aid to
minimize the problem.
Reposition the dishes.
Eliminate the stain by using a stain
removal product.
Check and refill the rinse agent dispenser
if empty.
Connect power supply.
Clean the holes of spray arms.
See the Height Adjustable Upper Rack
section.
Close the door until the dishwasher and
dishes have cooled down. The beeping
will go away if the door is closed or the
interior temperature has been cooled.
Check for a clogged, kinked or frozen
water inlet hose.
Check water supply.
Check for a clogged, kinked or frozen drain
hose.
Clean Filters
Please call an Authorized Service Center or
LGE Customer Service at 1-800-243-0000
(US) 1-888-542-2623 (Canada)
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