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MyQ® Garage Universal Retrofit
INSTALLATION GUIDE
1 – Getting Started
Things You'll Need
Ladder
1)
IMPORTANT: Sufficient Wi-Fi signal in the garage
2)
-See troubleshooting section for weak signal strength remedies
Wi-Fi network name and password
3)
MyQ® Garage Universal Garage Door Controller
4)
-Wifi Hub (Gateway- Supports up to 16 MyQ® devices)
-Door Sensor (Each Hub will support 2 door sensors)
Compatible garage door opener (See Appendix)
5)
Dealer Site or Customer Site access through a laptop, tablet, or mobile
6)
device
In the MyQ® Garage Box You'll Find
Reference: Together in Garage
Copyright © 2014 Alarm.com
|
www.alarm.com
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v2.0
®
LiftMaster MyQ
|
Installation Guide
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Summary of Contents for Alarm.Com MyQ
- Page 1 -See troubleshooting section for weak signal strength remedies Wi-Fi network name and password MyQ® Garage Universal Garage Door Controller -Wifi Hub (Gateway- Supports up to 16 MyQ® devices) -Door Sensor (Each Hub will support 2 door sensors) Compatible garage door opener (See Appendix)
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Page 2: Install Hardware
2) Slide the Wi-Fi Hub on to the bracket. 3) Connect to AC power. 4) The LEDs will blink momentarily indicating a successful power up. Note: MyQ® technology has a range of 1,500 feet (open field). Copyright © 2014 Alarm.com www.alarm.com... -
Page 3: Using Internet Connected Device
If unable to load try using a different browser. Follow the steps in the MyQ® Wi-Fi Setup page to complete the setup. You will be required to enter the Wi-Fi name and password for the home network. -
Page 4: Connect To Alarm.com
Below are instructions for installation using Mobile Tech. See Appendix for isntructions using Customer and Dealer Site. Note: You cannot register MyQ® Garage through Alarm.com if it is already registered through MyQ®/Liftmaster/Chamberlain or other similar apps. Make sure the LED on the Hub is green before registering through Mobile Tech. - Page 5 Validate that both the Wi-Fi Hub and garage door show up on the equipment list. You may need to select ‘Get Equipment List’ and refresh the page. Test status and control through the Alarm.com web and mobile apps. Copyright © 2014 Alarm.com www.alarm.com...
- Page 6 Installation Guide Appendix Connect to Alarm.com using Dealer Site Note: You cannot register MyQ® Garage through Alarm.com if it is already registered through MyQ®/Liftmaster/Chamberlain or other similar apps. (See “Additional Resources”) Make sure the LED on the Hub is green before registering through the Alarm.com Dealer Site.
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Page 7: Connect To Alarm.com Using Customer Site
LiftMaster MyQ Installation Guide Connect to Alarm.com using Customer Site Note: You cannot register MyQ® Garage through Alarm.com if it is already registered through MyQ®/Liftmaster/Chamberlain or other similar apps. (See “Additional Resources”) Make sure the LED on the Hub is green before registering through the Alarm.com Customer Site. -
Page 8: Troubleshooting
The average range is about 50-100 feet from the Wi-Fi router. To test if it will work, take your smartphone into the garage and turn on Wi-Fi to be sure you get a signal. MyQ® Garage performance is best if your phone shows two or more bars, however the MyQ® Garage should perform properly with one bar as well. - Page 9 Press and hold the BUTTON 1 or 2 that is connected to the door sensor until the Yellow LED turns off. If you are still unable to resolve your issue, contact us at support@alarm.com. Copyright © 2014 Alarm.com www.alarm.com v2.0...
- Page 10 Others that are also compatible if manufactured after 1993: Access Master, AssureLink, BuildMark, Do-It, Garage Access, Master Mechanic and True Value. **NOTE: For detailed model compatibility, see separate compatibility document. Dealer Site > Sales and Support > Support Documents > Garage > MyQ Garage Compatibilty Guide Copyright © 2014 Alarm.com www.alarm.com...
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