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MyQ® Garage (Universal Wi-Fi Hub)
INSTALLATION GUIDE
1 – Getting Started
Things You'll Need
Ladder
1)
IMPORTANT: Sufficient Wi-Fi signal in the garage
2)
-See troubleshooting section for weak signal strength rememdies
Wifi network name and password
3)
MyQ® Garage Universal Garage Door Controller
4)
-Wifi Hub (Gateway- Supports up to 16 MyQ® devices)
-Door sensor (Each Hub will support 2 door sensors)
Compatible garage door opener (See "Appendix")
5)
Dealer Site or Customer Site access through a laptop, tablet, or mobile
6)
device
In the MyQ® Garage Box You'll Find
Reference: Together in Garage
Copyright © 2015 Alarm.com
|
www.alarm.com
|
v4.0
®
LiftMaster MyQ
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Installation Guide
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Summary of Contents for Alarm.Com MYQ-821LM
- Page 1 -Door sensor (Each Hub will support 2 door sensors) Compatible garage door opener (See “Appendix”) Dealer Site or Customer Site access through a laptop, tablet, or mobile device In the MyQ® Garage Box You’ll Find Copyright © 2015 Alarm.com www.alarm.com v4.0...
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Page 2: Install Hardware
4) The LEDs will blink momentarily indicating a successful power up. Note: MyQ® technology has a range of 1,500 feet (open field) The Wi-Fi hub MUST be positioned so that the light on the hub is visible from the doorway of the garage. Copyright © 2015 Alarm.com www.alarm.com v4.0... - Page 3 Serial # Plug in the Wi-Fi Hub. The Blue LED will blink. Connect your Apple® mobile device to the Wi-Fi network. On your Apple® mobile device, go to Settings > Bluetooth, and turn on Bluetooth. Copyright © 2015 Alarm.com www.alarm.com v4.0...
- Page 4 Installation Guide 4 – Connect to Alarm.com Method 1: Using MobileTech App Note: You cannot register MyQ® Garage through Alarm.com if it is already registered through MyQ®/Liftmaster/Chamberlain or other similar apps. (See Troubleshooting section). Make sure the LED on the Hub is green before registering through Mobile Tech.
- Page 5 LiftMaster MyQ Installation Guide Method 2: Using the Dealer Website Note: You cannot register MyQ® Garage through Alarm.com if it is already registered through MyQ®/Liftmaster/Chamberlain or other similar apps. (See Troubleshooting section). Make sure the LED on the Hub is green before registering through the Alarm.com Dealer Site.
- Page 6 LiftMaster MyQ Installation Guide Method 3: Using the Customer Website Note: You cannot register MyQ® Garage through Alarm.com if it is already registered through MyQ®/Liftmaster/Chamberlain or other similar apps. (See Troubleshooting section). Make sure the LED on the Hub is green before registering through the Alarm.com Customer Site.
- Page 7 Validate that both the Wi-Fi Hub and garage door show up on the equipment list on the Dealer website. You may need to select ‘Get Equipment List’ and refresh the page. Test status and control through the Alarm.com web and mobile apps. Copyright © 2015 Alarm.com www.alarm.com...
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Page 8: Additional Resources
Others that are also compatible if manufactured after 1993: Access Master, AssureLink, BuildMark, Do-It, Garage Access, Master Mechanic and True Value For detailed model compatability, see separate compatability document: Dealer Site > Sales and Support > Support Documents > Garage > MyQ Garage Compatability Guide Copyright © 2015 Alarm.com www.alarm.com v4.0... -
Page 9: Troubleshooting
Check if your gateway is associated with Liftmaster’s MyQ® Garage app. Each gateway can only be associated with one account. To delete the gateway from a LiftMaster account, delete the gateway first and then delete the “place”. Next, try re-registering the gateway on Alarm.com’s website. - Page 10 Press and hold the BUTTON 1 or 2 that is connected to the door sensor until the Yellow LED turns off. If you are still unable to resolve your issue, contact us at support@alarm.com. Copyright © 2015 Alarm.com www.alarm.com v4.0...
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