Acer Aspire 5710G Service Manual
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Acer Aspire 5710G Service Manual

Acer Aspire 5710G Service Manual

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See also: User Manual
Aspire 5710/5710G/5310/5310G Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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Summary of Contents for Acer Aspire 5710G

  • Page 1 Aspire 5710/5710G/5310/5310G Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Aspire 5710/5710G/5310/5310G Series service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 7: System Specifications

    6.0 and PCI Express Dual independent display 16.2 million colors MPEG-2/DVD hardware-assisted capability S-video/TV-out (NTSC/PAL) support Acer Arcade featuring Acer CinemaVision and Acer ClearVision technologies Audio ® Intel High Definition audio support Two built-in Acer 3DSonic stereo speakers (1W) Chapter 1...
  • Page 8 Touchpad with 4-way scroll button Four easy-launch buttons ® Two front-access switches: WLAN LED and Bluetooth LED-switches Communication Acer Video Conference, featuring Voice and Video over Internet Protocol (VVoIP) support via Acer ® OrbiCam and optional Acer Bluetooth VoIP phone Acer OrbiCam 0.3 megapixel CMOS camera, featuring:...
  • Page 9 Environment Temperature: Operating: 5ºC to 35ºC • Non-operating: -20ºC to 65ºC • Humidity (non-condensing): Operating: 20%~80% • Non-operating: 20%~80% • Chapter 1...
  • Page 10 System Block Diagram Chapter 1...

  • Page 11: Board Layout

    Board Layout Top View 2 3 4 2 3 4 LCD Connector JP36 Mainboard to LED Board Connector Speaker (Left) Connector JP34 Speaker (Right) Connector PCI Express Card Socket Internal MIC Connector LED1 Power/Suspend LED South Bridge (ICH8M) LED2 Battery Charge/Discharge LED Internal Track-Pad Connector JP11 Mainboard to USB Board...

  • Page 12: Bottom View

    Bottom View PJP1 DC-in Power Jack JP27 SATA HDD Connector PJP2 Battery Connector North Bridge (965PM/965GM) JP14 CRT Connector JP25 ODD Connector Volume Control JP19‘ Mini Card (TV-Tuner) Socket JP28 DDRII Memory Socket JP17 MDC Connector JP29 DDRII Memory Socket JP22 CPU Socket Audio Codec Controller...

  • Page 13: Your Acer Notebook Tour

    Your Acer Notebook Tour After knowing your computer features, let us show you around your new Aspire computer. Front View Icon Item Description Built-in camera 0.3 megapixel web camera for video communication. Power button Turns the computer on and off.

  • Page 14: Closed Front View

    Touchpad Touch-sensitive pointing device which functions like a computer mouse. Click buttons (left, The left and right buttons function like the center, and right) left and right mouse buttons. Item Description Microphone Internal microphone for sound recording. Item Description Display screen Also called Liquid-Crystal Display (LCD), displays computer output.

  • Page 15: Left View

    Left View Icon Item Description Kensington lock slot Connects to a Kensington-compatible computer security lock. External display (VGA) Connects to a display device (e.g., external port monitor, LCD projector). Icon Item Description Ethernet (RJ-45) Connects to an Ethernet 10/100/1000- based network (for selected models). 2 USB 2.0 port Connect to USB 2.0 devices (e.g., USB mouse, USB camera).

  • Page 16: Right View

    Right View Icon Item Description 2 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Optical drive Internal optical drive; accepts CDs or DVDs (slot-load or tray-load depending on model). Optical disk access Lights up when the optical drive is active. indicator Optical drive eject Ejects the optical disk from the drive.

  • Page 17: Base View

    Base view Item Description Battery bay Houses the computer’s battery pack. Battery release latch Releases the battery for removal. Battery lock Locks the battery in position. Hard disk bay Houses the computer’s hard disk (secured with screws) Ventilation slots and Enable the computer to stay cool, even after prolonged use.
  • Page 18 Empowering Key “ Press “ “ to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser and mail buttons, run the Launch Manager.

  • Page 19: Touchpad Basics

    Launch Button Default application Acer Empowering Technology (user-programmable) Web browser Internet browser (user-programmable) Mail Email application (user-programmable) Arcade Windows Media Center Touchpad Basics The following teaches you how to use the touchpad: Move your finger across the touchpad (2) to move the cursor.

  • Page 20: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, one Windows key and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock...

  • Page 21: Hot Keys

    Description <Fn>+<F1> Hot key help Displays help on hot keys. <Fn>+<F2> Acer eSettings Launches the Acer eSettings in Acer eManager. <Fn>+<F3> Acer ePower Launches the Acer ePower Management in Acer Management Empowering Technology. See “Acer Empowering Technology” on page 18.

  • Page 22: Special Key

    Hot Key Icon Function Description <Fn>+<F5> Display toggle Switches display output between the display screen, external monitor (if connected) and both. <Fn>+<F6> Screen blank Turns the display screen backlight off to save power. Press any key to return. <Fn>+<F7> Touchpad toggle Turns the internal touchpad on and off.
  • Page 23 The US dollar sign Open a text editor or word processor. Either directly press the < > key at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the upper-center of the keyboard. NOTE: This function varies by the operating system version. Chapter 1...

  • Page 24: Acer Empowering Technology

    To access this utility, either click on the “Acer eNet Management” icon on your notebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up your PC.
  • Page 25 Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings.

  • Page 26: Acer Epower Management

    Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter mode) The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported.

  • Page 27: Acer Epresentation Management

    For additional power options, click “More Power option”. Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or project using the hot key: Fn + F5. If auto-detection hardware is implemented in the system, your system display will be automatically switched out when an external display is connected to the system.

  • Page 28: Acer Edatasecurity Management

    Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook.
  • Page 29 Chapter 1...

  • Page 30: Acer Elock Management

    Interfaces - includes serial ports, parallel port, infrared (IR), and Bluetooth. To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting, until unlocked.

  • Page 31: Acer Erecovery Management

    Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: Password protection.

  • Page 32: Acer Esettings Management

    Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also: Provides a simple graphical user interface for navigating.
  • Page 33 The Acer OrbiCam is automatically selected as the capture device of any instant messenger (IM) application. To use the Acer OrbiCam as a webcam, open the IM service, then select the video/webcam feature. You can now broadcast from your location to an IM partner anywhere in the world.

  • Page 34: Using The System Utilities

    Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start > All Programs and click on Acer GridVista. Start All Programs...
  • Page 35 NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Note: Note: Launch Manager Launch Manager allows you to set the four easy-launch buttons (see their locations mentioned in “Easy- "Easy-launch buttons" on page 24 Launch Buttons”).

  • Page 36: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type ® Intel Core 2 Duo processor T7300/T7500/T7700 (4MB, L2 cache 2.0/ 2.2/2.4, 800 MHz FSB) or higher ® Intel Core 2 Duo processor T5450/T7100 (2MB, L2 cache 1.66/1.8, 667/ 800 MHz FSB) or higher Core logic ®...
  • Page 37 System Memory Item Specification Memory controller ® Built-in Intel 965PM/965PM Memory size 0MB (no on-board memory) DIMM socket number 2 sockets Supports memory size per socket Supports maximum memory size 4GB (by two 1024MB SO-DIMM module) Supports DIMM type DDR 2 Synchronous DRAM Supports DIMM Speed 667 MHz Supports DIMM voltage...
  • Page 38 NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. LAN Interface Item Specification Chipset Broadcom 5787 Supports LAN protocol 10/100/1000 Ethernet Giga LAN...
  • Page 39 Hard Disk Drive Interface Item Data heads 3 (for Hitachi and 4 (for Hitachi) Seagate) 3 (for Seagate) 4 (for Toshiba) Drive Format Disks Spindle speed 5400 RPM 5400 RPM 5400 RPM 4200 RPM (RPM) Performance Specifications Buffer size 2048KB 8192KB 8192KB 8192KB...
  • Page 40 DVD-Dual Interface Item Specification Power Requirement Input Voltage 5 V +/- 5 % (Operating) Audio Interface Item Specification Audio Controller Realtek ALC268 Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 18 bit stereo full duplex Compatibility HD audio Interface; S/PDIF output for PCM or AC-3 content Sampling rate 1Hz resolution VSR (Variable Sampling Rate) Internal microphone...
  • Page 41 System Board Major Chips Item Controller Bluetooth ® Foxconn Bluetooth 2.0+EDR Wireless LAN Foxconn Atheros XB63 minicard b/g Fox BRM 4311 Minicard BG PCMCIA TI PCI 7412 Audio Realtek ALC268 Keyboard Item Specification Keyboard controller KBC1122 Total number of keypads 88-/89-key Windows logo key Internal &...
  • Page 42 LCD 15.4” inch Item Specification Typical White Luminance (cd/m also called Brightness Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time)msec Nominal Input Voltage VDD +3.3V Typ. +3.3V 3.3V 3.3V Typical Power Consumption (watt) 5.6/5.7 3.96 Weight Physical Size(mm) 317.3x242.0x6.
  • Page 43 System Power Management ACPI mode Power Management Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state. Suspend to RAM (S3) CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode...
  • Page 44 Chapter 1...

  • Page 45: System Utilities

    ATAPI Model Name : MATSHITADVD-RAMUJ-8-(SM) BIOS Version : V0.05 Intel V1436 VGA BIOS Version : Serial Number : Asset Tag Number : Product Name : Manufacturer Name : Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID Number : Help Select Item F5/F6 Change Values Setup Defaults Exit...

  • Page 46: Navigating The Bios Utility

    Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys (wy). To change the value of a parameter, press por q.

  • Page 47: Information/Parameters

    ATAPI Model Name : MATSHITADVD-RAMUJ-8-(SM) BIOS Version : V0.05 Intel V1436 VGA BIOS Version : Serial Number : Asset Tag Number : Product Name : Manufacturer Name : Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID Number : Help Select Item F5/F6 Change Values Setup Defaults Exit...

  • Page 48: Main Screen

    Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Information Main Security Advanced Boot Exit Item Specific Help System Time : [19:03:49] System Date :...
  • Page 49 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed Format: HH:MM:SS with 24-hour format. (hour:minute:second) System Time System Date Sets the system date.
  • Page 50 Advanced The Advanced screen displays advanced settings in BIOS. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help SATA Controller Mode Option : [Enhanced] SATA AHCI Enable [Enabled] Compatible mode : Sata and Pata drives are auto-detected and placed in Legacy mode.

  • Page 51: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Supervisor Password Is : Clear User Password Is : Clear Supervisor Password HDD Password Is: Clear controls access to the...

  • Page 52: Setting A Password

    The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option Supervisor Password is Shows the setting of the Supervisor password Clear or Set User Password is Shows the setting of the user password. Clear or Set Clear...

  • Page 53: Removing A Password

    Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Supervisor Password box appears: Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
  • Page 54 If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2...
  • Page 55 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive, and the CD-ROM in module bay. PhoenixBIOS Setup Utility Information Main Security...
  • Page 56 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Information Main Security Advanced Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Exit System Setup and Load Setup Defaults save your changes to Discard Changes CMOS.

  • Page 57: Bios Flash Utility

    BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
  • Page 58 Chapter 2...

  • Page 59: Machine Disassembly And Replacement

    Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver...

  • Page 60: General Information

    General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.

  • Page 61: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 62 LCD Module LCD Bezel G*1 for 15" G*2 for 15.4" LCD Inverter LCD Panel Assembly G*2 for 15.4" Wireless Antenna Set F*8 (4 on left; 4 on right) LCD Bracket LCD Cable Sets Screw List Item Description Part Number SCREW M2.5*3(NL) 86.TAVV5.001 SCREW M2.5*6(NL) 86.TAVV5.002...

  • Page 63: Removing The Battery Pack

    Removing the Battery Pack Unlock the battery lock (move the battery lock to the unlock position as shown). Slide the battery release latch then remove the battery. Chapter 3...

  • Page 64: Lcd Module

    Removing the HDD Module/Memory/Wireless LAN Card/Modem Card/TV Tuner Card/System Fan/Thermal Modules/VGA Board/CPU/Keyboard and the LCD Module Removing the HDD Module Remove the two screws fastening the HDD cover. Detach the HDD cover from the main unit. Pull the tab to remove the HDD module in the direction of the arrow. Removing the Memory Remove the four screws holding the thermal cover.
  • Page 65 Removing the Wireless LAN Card & Modem Card Disconnect the two antennae from the wireless LAN card. Remove the two screws fastening the wireless LAN card. Then take out the wireless LAN card from the main unit. Remove the two screws fastening the modem card and detach the modem card from the main board. Disconnect the RJ-11 cable and remove the modem card.
  • Page 66 Remove the four spring screws holding the CPU thermal module. Then detach the CPU thermal module as shown. Use a flat screwdriver to release the CPU lock (Turn counter clock-wire). Remove the CPU from the CPU socket carefully. Removing the Keyboard and LCD Module Turn the notebook over.
  • Page 67 Pull the wireless LAN antennas free from the main unit as shown. Remove the four screws securing the hinges. 10. Detach the LCD module from the main unit. Chapter 3...

  • Page 68: Disassembling The Main Unit

    Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly Remove the screw fastening the ODD from the bottom of the notebook. Push the ODD module outwards and gently pull it out as shown. Press and release the PC dummy card from the PC slot as shown.

  • Page 69: Disassembling The Lower Case Assembly

    Disconnect the touchpad FFC, left speaker cable, button board FFC, and LED board FFC from the main board. Carefully detach the upper case assembly from the lower case assembly. Disassembling the Lower Case Assembly Disconnect the USB cable from the main board. Remove the screw fastening the USB board and take out the board and its cable from the lower case.
  • Page 70 Disconnect the RJ-11 cable from the main board. 10. Remove the RJ-11 jack from the lower case. 11. Remove the two screws fastening the main board to the lower case. 12. Detach the main board from the lower case as shown. 13.

  • Page 71: Disassembling The Upper Case Assembly

    Disassembling the Upper Case Assembly Turn the upper case over. Remove the two screws fastening the button board. Detach the button board with FFC from the upper case as shown. Remove the two screws fastening the LED board. Detach the LED board with FFC from the upper case as shown. Remove the two screws fastening the left speaker.

  • Page 72: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the four screw rubbers as shown. Then remove the four screws fastening the LCD bezel. Detach the LCD bezel from the LCD module carefully. Remove the four screws holding the LCD to the LCD panel. Detach the CCD cable connector from the CCD board.
  • Page 73 10. Remove the four screws fastening the left LCD bracket and detach it. 11. Remove the four screws fastening the right LCD bracket and detach it. 12. Disconnect the LCD cable from the rear side of the LCD. Chapter 3...

  • Page 74: Disassembling The External Modules

    Disassembling the External Modules Disassembling the HDD Module Remove the four screws holding the HDD (hard disk drive) case; two on each side. Carefully slide out the hard disk drive from the HDD case. Disassembling the ODD Module Remove the three screws holding the optical bracket. Then remove the optical bracket from the optical disk drive.

  • Page 75: Table Of Contents

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.

  • Page 76: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 77: Memory Check

    If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board). Go to the diagnostic memory in the test items.

  • Page 78: Check The Power Adapter

    Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure: Pin 1: +19 to +20.5V Pin 2: 0V, Ground If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.

  • Page 79: Check The Battery Pack

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in Control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 80: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 81: Error Message List

    Index of Error Messages Error Code List Error Codes Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error...
  • Page 82 Error Message List Error Messages FRU/Action in Sequence Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration Run “Load Default Settings” in BIOS Setup Utility. used RTC battery System board...
  • Page 83 Error Message List No beep Error Messages FRU/Action in Sequence No beep, power-on indicator turns off and LCD is Power source (battery pack and power adapter). See “Power blank. System Check” on page 110.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM.

  • Page 84: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
  • Page 85 Code Beeps POST Routine Description 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled...
  • Page 86 Code Beeps POST Routine Description Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
  • Page 87 Code Beeps POST Routine Description Unknown interrupt Code Beeps Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type...

  • Page 88: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD is too dark Reconnect the LCD connectors. LCD brightness cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
  • Page 89 Power-Related Symptoms Symptom / Error Action in Sequence Battery can’t be charged See “Check the Battery Pack” on page 112. Battery pack System board PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly System board PCMCIA slot pin is damaged.
  • Page 90 Power Management-Related Symptoms Symptom / Error Action in Sequence Battery fuel gauge in Windows doesn’t go higher Remove battery pack and let it cool for 2 hours. than 90%. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently.

  • Page 91: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.

  • Page 92: Undetermined Problems

    System Check” on page 110.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 93: Jumper And Connector Locations

    Chapter 5 Jumper and Connector Locations Top View 2 3 4 2 3 4 LCD Connector JP36 Mainboard to LED Board Connector Speaker (Left) Connector JP34 Speaker (Right) Connector PCI Express Card Socket Internal MIC Connector LED1 Power/Suspend LED South Bridge (ICH8M) LED2 Battery Charge/Discharge LED Internal Track-Pad Connector...
  • Page 94 Bottom View PJP1 DC-in Power Jack JP27 SATA HDD Connector PJP2 Battery Connector North Bridge (965PM/965GM) JP14 CRT Connector JP25 ODD Connector Volume Control JP19‘ Mini Card (TV-Tuner) Socket JP28 DDRII Memory Socket JP17 MDC Connector JP29 DDRII Memory Socket JP22 CPU Socket Audio Codec Controller...
  • Page 95 Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 96 Aspire 5710/5710G/5310/5310G Series Exploded Diagram Category Part Name and Description Acer Part No. ADAPTER ADAPTER 65W 3PIN DELTA SADP- AP.06501.013 65KB DFA , MP:Apr/12; Level IIII ADAPTER 65W 3PIN LITEON PA-1650- AP.06503.016 02AC, Level IIII ADAPTER 90W 3PIN DELTA ADP-90SB AP.09001.013...
  • Page 97 Category Part Name and Description Acer Part No. MINI WLAN/B INTEL 802.11 4965ANG KI.KDN01.003 ROW (MM#886434) MINI WLAN/B INTEL 802.11 4965ANG KI.KDN01.004 JP (MM#886437) BUTTON BOARD W/CABLE 15.4" 55.AHE02.001 LED BOARD W/CABLE 15.4 55.AHE02.002 USB BOARD FOR W/O TV 55.AHC02.001 VGA BOARD-M71M 128MB VG.71M02.002...
  • Page 98 Category Part Name and Description Acer Part No. POWER CORD SOUTH AFRICA 3 PIN 27.TAVV5.010 POWER CORD KOERA 3 PIN 27.TAVV5.011 POWER CORD ISRAEL 3 PIN 27.TAVV5.012 POWER CORD INDIA 3 PIN 27.TAVV5.013 POWER CORD TWN 3 PIN 27.TAVV5.014 CASE/COVER/BRACKET ASSEMBLY MIDDLE COVER 15.4...
  • Page 99 Category Part Name and Description Acer Part No. CPU INTEL MEROM CORE 2 DUE KC.56L01.DTP T5600 1.83G L-2 2M 667FSB SL9U3 CPU INTEL MEROM CORE 2 DUE KC.72001.DTP T7200 2.0G LF80537GF0414M SL9SF CPU INTEL MEROM CORE 2 DUE KC.74001.DTP T7400 2.16G LF80537GF0484M SL9SE CPU INTEL MEROM CORE 2 DUE KC.76001.DTP...
  • Page 100 Category Part Name and Description Acer Part No. ODD BEZEL-SUPER MULTI 42.AHE02.004 ODD BRACKET 15.4" 33.AHE02.001 HD-DVD MODULE 6M.AHC02.003 HD-DVD DRIVE TOSHIBA TS-L802A KV.00101.002 VISTA 0FA AC05 ODD BEZEL-HD DVD 42.AHE02.005 ODD BRACKET 15.4" 33.AHE02.001 HDD/HARD DISK DRIVE HDD SATA 80G 5400RPM HGST KH.08007.021...
  • Page 101 Category Part Name and Description Acer Part No. HDD BRACKET 15.4 33.AHE02.002 KEYBOARD KEYBOARD 14_15KB-FV2 88KS KB.INT00.036 WHITE US INTERNATIONAL KEYBOARD 14_15KB-FV2 88KS KB.INT00.037 WHITE US INTERNATIONAL HEBREW KEYBOARD 14_15KB-FV2 89KS KB.INT00.038 WHITE UK KEYBOARD 14_15KB-FV2 89KS KB.INT00.039 WHITE TURKISH KEYBOARD 14_15KB-FV2 88KS KB.INT00.040...
  • Page 102 Category Part Name and Description Acer Part No. KEYBOARD 14_15KB-FV2 88KS KB.INT00.065 WHITE TRADITIONAL CHINESE KEYBOARD 14_15KB-FV2 89KS KB.INT00.066 WHITE CANADIAN FRENCH KEYBOARD 14_15KB-FV2 89KS KB.INT00.067 WHITE BRAZILIAN PORTUGUESE KEYBOARD 14_15KB-FV2 89KS KB.INT00.068 WHITE BELGIUM KEYBOARD 14_15KB-FV2 88KS KB.INT00.069 WHITE ARABIC/ENGLISH ASSY LCD MODULE 15.4 IN.
  • Page 103 Category Part Name and Description Acer Part No. CCD MODULE 0.3M 57.AHE02.001 CCD BRACKET-15.4 33.AHE02.004 CCD MYLAR-15.4 47.AHE02.001 LCD SCREW PAD 15.4 47.AHE02.002 LCD SIDE RUBBER 15.4 47.AHE02.003 LCD FRONT RUBBER 15.4 47.AHE02.004 ASSY LCD MODULE 15.4 IN. WXGA 6M.AH902.001 GLARE W/ANTENNA LCD 15.4 WXGAG LPL LP154WX4-...
  • Page 104 Category Part Name and Description Acer Part No. MEMORY 512MB DDRII 667 KN.5120B.023 SAMSUNG M470T6554EZ3-CE6 MEMORY 512MB DDRII 667 HYNIX KN.5120G.019 HYMP564S64CP6-Y5 MEMORY 1GB DDRII 667 NANYA KN.1GB03.014 NT1GT64U8HB0BN-3C MEMORY 1GB DDRII 667 SAMSUNG KN.1GB0B.011 M470T2953EZ3-CE6 MEMORY 1GB DDRII 667 HYNIX KN.1GB0G.006...
  • Page 105 Category Part Name and Description Acer Part No. SCREW,M M 2.0D 3L K 5D NI + 86.AHE02.008 SCREW,F 4# 5L K 4.5D ZK NL + CR3+ 86.AHE02.009 SCREW, M2.5 K 5.2X0.85 4 (NL) R00 86.AHE02.010 Chapter 6...
  • Page 107 www.s-manuals.com...

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