Samsung SNV-5084 User Manual page 121

PROBLEM
<Motion detection / Video
analytics> of <Event setup> is set
to <Enable>, but no notification
e-mail reaches me even when an
analysis event had occurred.
Can I define event rules even
when I don't use <Motion
detection / Video analytics>?
No signal is found at the Alarm
Output port even when an
intelligent video analysis event is
generated.
Cannot record into the Micro SD
memory card.
Micro SD memory card is inserted
but the camera does not operate
properly.
y Verify the settings in the following sequence:
A. Check <Data & Time> settings.
B. The <Motion detection / Video analytics> should be set to <Enable>.
C. Check if the <E-mail> option of <Event action setup> menu is
checked to use.
y Yes, it can be. You can set rules for events despite of the intelligent
video analysis setting.
y Check alarm output port settings.
y Check if the memory card is defective.
y Check if the memory card is inserted in the proper direction. Operation
of memory card that is formatted by other devices is not guaranteed with
this camera unit
y Format the memory card again in <Setup>  <Event>  <Storage>
menu.
SOLUTION
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