Huawei Turbo Stick E182 Getting Started Manual page 16

Huawei e182 turbo stick
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Troubleshooting continued
Below is a list of common error messages and possible solutions
regarding the use of your Turbo Stick.
SYMPTOMS
Intermittent connectivity
and/or low throughput.
Bell does not show in the
status display.
When clicking Connect, the
message "Your connection
attempt to the network failed"
is displayed.
T:5"
T:5"
SOLUTION
Relocate the entire computer to a different area.
Coverage maps are available at
Service may not be available in your location. Relocate
the computer to a different area. Coverage maps are
available at bell.ca/coverage.
The network may be unavailable due to maintenance. Try
the connection again at a later time.
Your Turbo Stick may not be inserted properly. Remove and
reinsert your Turbo Stick into the USB port.
Your computer may not have the correct hardware
drivers for your Turbo Stick. Remove your Turbo Stick,
uninstall the software, and reinstall.
Service may not be available in your location. Relocate
the computer to a different area. Coverage maps are
available at
bell.ca/coverage
The network may be unavailable due to maintenance. Try
the connection again at a later time.
Your Turbo Stick may not be activated. First, remove your
Turbo Stick, uninstall the software, and reinstall. If this does
not resolve the problem, contact Bell Client Care.
bell.ca/coverage
15

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