Additional Information; Troubleshooting - Sony CECH-ZVS1A Instruction Manual

Additional Information

Troubleshooting

Go through this section if you experience
difficulty in operating the system. Also visit
http://eu.playstation.com/help-support. Should
any problem persist, contact SCEE Consumer
Services (back cover) for assistance.
POWER
The power is not turned on.
• Check that the AC adaptor and the AC power
cord are connected securely.
The system is turned off automatically.
• The auto standby function is working
(page 16).
SOUND
Dolby Digital or DTS multi-channel audio is not
reproduced.
• Check that the Blu-ray Disc, DVD, etc., is
recorded in Dolby Digital or DTS format.
• Check that [Audio Output Settings] under
(Settings)
PS3™ system are set correctly (page 12).
The surround effect cannot be produced.
• Depending on the digital signal, the surround
processing may not work (page 13).
Audio lags video.
• Set "SYNC" to "OFF" if "SYNC" is set to
"ON."
No sound or only a very low-level sound of the
PS3™ system is heard from the system.
• Press the VOL + button and check the
volume level.
• Press the MUTING button or the VOL +
button to cancel the muting function.
• Check that the input source is correctly
selected.
• Check that the cable connecting the system
and the PS3™ system is fully inserted.
(Sound Settings) on the
Sound is interrupted or there is noise.
• Check "Digital input formats supported by
this system" (page 18).
The remote control does not
function
• Point the remote control at the IR receiver
on the surround sound system.
• Remove any obstacles in the path between
the remote control and the system.
• Replace the battery in the remote control
with a new one, if it is weak.
• Make sure you select the correct input on the
remote control.
OTHER
"PROTECT" appears in the display
• Press the power button to turn off the power.
After "STANDBY" disappears, make sure
that the ventilation slots are not blocked.
If the surround sound system still
does not operate properly after
performing the above measures
• Reset the system by following the procedure
below.
1
Press the power button to turn on the
power.
2
Press the power button while pressing
the INPUT button and the VOL – button.
"RESET" appears and the system is reset.
Menu, sound field, etc., return to the default
settings.
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