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TO TURN STORE AND FOWARD(AKA OFFLINE) ON AND OFF
TERMINAL SCREEN SAYS
Credit ....Sale Account --->
Menu Screen:
1. Reports
2. Merchant Params
Enter Password:
Store and Forward:
1. S and F On / off
2. Mode Select
Mode Select:
1. Stay Online
2. Stay Offline
Limit per Card?
Accept? Enter = Yes
Enter Max Amount
Enter Max Total
Offline Anyway?
Accept? Enter = Yes
Credit ..... Sale Account Offline
The FDR Technical Support desk can help you with regular sales, voids, returns and batches. They are not
completely knowledged on the Store & Forward feature, so please contact one of the below cell phone numbers
if you have ANY questions regarding that system.
They'll ask for your MAN# which is located on the bottom of your terminal
If your signal strength is strong and you are processing slowly, please contact Cingular and ask them to "PING"
your terminal. This will clear the line to your terminal and speed up the processing time.
Raul's Cell #
917-577-6237
Michael's Cell # 917-327-6012
To check wireless coverage for an un-familiar area log on to: Cingular (Mobitex):
http://alliance.cingularinteractive.com/dev/cda/zip/
*For GPRS:
AND:
www.attwireless.com/global/maps/coveragemap.jhtml?mapDisplay=datagsm/
*If you are unsure of which system you are on please feel free to call.1-877-964-1622
DO THIS
Press [Menu/ Esc] Key
Press the [Force] Key til you see #3 Merchant Options, Then press
[Enter].
The password is the two digit day and two digit month of the current
day. Ex. July 4th would be 0407 press [Enter].
Press the [Force] Key til #2 Mode Select is highlighted, and press
[Enter].
Choose option #2 to turn Offline mode on, or option #1 to turn
Offline mode off press [Enter].
Press [Menu/ Esc] Key.
Press [Menu/ Esc] Key.
Press [Menu/ Esc] Key.
Press [Enter], the terminal prints out Offline Mode on paper, then
press [Menu/Esc] 3 times to get back to Credit Sale Account.
Terminal is ready to do Offline Transactions
24 Hour Technical Support (FDR) 800-228-0210
They'll ask for your Merchant ID# which is:
[[Merchant #:34]]
Wireless Service Support (Cingular) 800-662-4839
[[Man #]]
Josh's Cell # 917-577-3149
Steven's Cell # 917-557-5398
www.SynapseManager.com/carriers.asp
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