Nokia BH-214 Technical Bulletin

Introduction and service level Introduction and service level
Introduction and service level Introduction and service level
Nokia Bluetooth Stereo Headset BH-214 is a lightweight hands-free headset. The product has a main body with a
clip and separate in-ear type of headphones (HS-44) that could be changed with own ones. The clip is the
essential part of the product as it offers the specific carrying solution. 3.5 mm jack offers the possibility to use
the headset with own favourite headphones. Clear controls for music and calls provide the easiness of use. The
headset also allows being reachable even when listening to music by muting a tune when having an incoming
call.
Weight of the product: Main body 17.8g, headphones 9.5g
Public launch was in P2/2009, sales start in P4/2009.
The product is available globally, outbox only. This product is not repairable and is swapped by using a swap
code. The warra The warranty period is 6 months nty period is 6 months.
The warra The warra nty period is 6 months nty period is 6 months
Compatibility Compatibility Compatibility Compatibility
See the enhancement support pages at http://europe.nokia.com/products/accessories.
Handling of a faulty product Handling of a faulty product
Handling of a faulty product Handling of a faulty product
A faulty product must be tested according to the test procedure described in this document before
swapping/replacing it with a new one. The purpose of this test is to verify whether the product is faulty or not in
order to avoid any unnecessary product swap during the warranty period.
The warranty period starts from the purchase date of the product. The purchase date must be verified with a
customer's proof of purchase. The warranty period is 6 months
All swapped products must be reported to the system with the corresponding product serial number, product
code, and product type and symptom codes.
In EMEA and APAC areas all swapped products must be sent to the Material Return Center (MRC), Hungary. In other
areas the scrapping of faulty units is allowed 3 months after the swap.
Replaceable Materials to be ordered via NOL Replaceable Material s to be ordered via NOL
Replaceable Material Replaceable Material s to be ordered via NOL s to be ordered via NOL
S S S S wap Code wap Code wap Code wap Code
Nokia Nokia Bluetoo Nokia Nokia Bluetoo Bluetoo Bluetoot t t t h h h h Headset
TECHNICAL BULLETIN TECHNICAL BULLETIN
TECHNICAL BULLETIN TECHNICAL BULLETIN
Change history Change history Change history Change history
V1.0 First release
V1.1 Added dark/black variant swap codes
. The warranty period is 6 months.
. The warranty period is 6 months . The warranty period is 6 months
Description Description Description Description
Headset BH Headset Headset BH- - - - 214 BH BH 214 214 214
D D D D ate ate ate ate
25.3.2009
8.1.2009