HDTV Converter for DIRECTV ® Service quick reference guide 2007, KVH Industries, Inc. KVH and TracVision are registered trademarks of KVH Industries, Inc. DIRECTV is a registered trademark of DIRECTV, Inc.
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Set Frequency, Symbol Rate, Bit Error Rate * ‡ Update Wizard to upgrade the software FEC Code, and Network ID Get State? Next Return Current State * * Press any button to return ‡ 2005-2007, KVH Industries, Inc. TracVision M5/M7/M9 only...
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TracVision and KVH are registered trademarks of KVH Industries, Inc. The unique light-colored dome with contrasting baseplate is a registered trademark of KVH Industries, Inc. DVB (Digital Video Broadcasting) is a registered trademark of the DVB Project. DIRECTV is an official trademark of DIRECTV, Inc.
MultiSat Control Panel Owner’s Manual Table of Contents Table of Contents Introduction Using this Manual ................3 Product Overview ................5 Installation Inspecting Parts and Getting Tools............9 Planning the Installation ..............10 Preparing the MCP Mounting Site (Flush Mount only) .....11 Attaching the MCP Flush Mount Bracket (Flush Mount only) ................12 Wiring the MCP to the Antenna - R4/R5 Switchplate.......13 Wiring the MCP to the Antenna - M5/M7 Switchplate .....16...
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MultiSat Control Panel Owner’s Manual Table of Contents Menu Functions Adjusting Display Brightness ............43 Selecting Satellites to Track - TriSat ..........44 Choosing a Sat Select Mode - TriSat Only ........45 Selecting Satellites to Track - DualSat ..........46 Manually Entering Latitude and Longitude ........47 Changing the Sleep Mode Setting............48 Changing the Instant On Mode Setting ..........49 Restarting the Antenna ..............50...
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MultiSat Control Panel Owner’s Manual Table of Contents Wiring Diagrams Wiring 1 HD Receiver - R4/R5 Configuration ........71 Wiring 2 or More HD Receivers - R4/R5 Configuration ....72 Wiring 1 HD Receiver - M5/M7 Switchplate Configuration....73 Wiring 2 or More HD Receivers - M5/M7 Switchplate Configuration ...................74 Wiring 1 HD Receiver - M5/M7 GyroTrac Configuration ....75 Wiring 2 or More HD Receivers - M5/M7 GyroTrac...
MultiSat Control Panel Owner’s Manual Chapter 1 - Introduction 1. Introduction This chapter provides a basic overview of this manual and your MultiSat Control Panel with HDTV converter. Contents Using this Manual.............. 3 Product Overview .............. 5...
MultiSat Control Panel Owner’s Manual Chapter 1 - Introduction Using this Manual This manual provides complete installation, operation, setup, and troubleshooting information for your MultiSat Control Panel (MCP) and HDTV converter. Who Should Use This Manual The installer should refer to the “Installation” chapter and “Wiring Diagrams”...
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MultiSat Control Panel Owner’s Manual Chapter 1 - Introduction Typographical Conventions This manual uses the following typographical conventions: Text Example Description Text in brackets or the pound sign (#) <Sat Name> indicates a variable field on the MCP display “System Overview” on Cross-reference to another chapter in page 5 the manual or to a website...
MultiSat Control Panel Owner’s Manual Chapter 1 - Introduction Product Overview The MultiSat Control Panel (MCP) and HDTV converter enable your TracVision antenna to receive HDTV programming from DIRECTV’s specially configured 110 satellite, in addition to DIRECTV’s 101 and 119 satellites. MultiSat Control Panel (MCP) The MultiSat Control Panel (MCP) allows you to control the TracVision antenna through a simple user interface consisting of an...
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MultiSat Control Panel Owner’s Manual Chapter 1 - Introduction HDTV Converter The HDTV converter adjusts the signal frequency of DIRECTV’s 110 satellite, allowing the TracVision system to receive its high-definition channels. Figure 1-4 HDTV Converter...
MultiSat Control Panel Owner’s Manual Chapter 2 - Installation 2. Installation This chapter explains how to connect the MCP and HDTV converter to your TracVision system and how to mount the MCP. IMPORTANT! This manual assumes that you are adding the MCP to a TracVision system that is already installed on the vessel/vehicle.
MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Inspecting Parts and Getting Tools Before you begin, follow these steps to make sure you have everything you need to complete the installation. 1. Unpack the box and ensure it contains everything shown on the Kitpack Contents List.
MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Planning the Installation Before you begin, consider the following MCP installation guidelines. • Select an MCP mounting location in a dry, well-ventilated area inside the vessel/vehicle away from any heat sources or salt spray. •...
MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Preparing the MCP Mounting Site (Flush Mount only) NOTE: Skip this step if you plan to mount the MCP to a horizontal surface. 1. Using the MCP flush mounting template provided at the end of this manual (see page 79), mark and cut out a hole in the mounting surface to accommodate the flush mount bracket (see Figure 2-3).
MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Attaching the MCP Flush Mount Bracket (Flush Mount only) NOTE: Skip this step if you plan to mount the MCP to a horizontal surface. 1. Slide the bracket onto the MCP from behind and position the front edge of the bracket over the seam line between the front bezel and the chassis.
MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Wiring the MCP to the Antenna - R4/R5 Switchplate If you are connecting the MCP to a TracVision R4 or R5, follow the steps in this section to wire the MCP to the switchplate. CAUTION For your own safety, disconnect vehicle power and make sure the circuit is dead before you begin wiring.
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MultiSat Control Panel Owner’s Manual Chapter 2 - Installation 3. Carefully disconnect the two power wires from the maintenance port assembly’s power terminals. You will reattach these wires later. Do not disconnect the power wires connected to the switchplate itself. 4.
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MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Wiring the MCP to the Switchplate 1. Connect the main control cable (DB9-male to DB9-male) from the DB9 maintenance port jack on the switchplate to the “Antenna Unit” jack on the MCP (see Figure 2-8). Figure 2-8 MCP-to-Switchplate Wiring Switchplate + –...
MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Wiring the MCP to the Antenna - M5/M7 Switchplate If you are connecting the MCP to a TracVision M5 or M7 switchplate configuration, follow the steps in this section to wire the MCP to the switchplate.
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MultiSat Control Panel Owner’s Manual Chapter 2 - Installation 3. Remove and save the standard maintenance port assembly (see Figure 2-11). Figure 2-11 Standard Maintenance Port Assembly Standard Maintenance Port Assembly 4. Attach the MCP-ready maintenance port assembly to the switchplate using two #4-24 screws (see Figure 2-12).
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MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Wiring the MCP to the Switchplate 1. Connect the main control cable (DB9-male to DB9-male) from the DB9 maintenance port jack on the switchplate to the “Antenna Unit” jack on the MCP (see Figure 2-13).
MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Wiring the MCP to the Antenna - M5/M7 GyroTrac If you are connecting the MCP to a TracVision M5 or M7 GyroTrac configuration, follow the steps in this section to wire the MCP to the GyroTrac ADCU.
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3. Connect a set of power wires from terminals 37 (+12 VDC) and 38 (ground) on the ADCU to the plastic power plug supplied in the kitpack (see Figure 2-16) (for cable specifications, see Figure 2-1 on page Figure 2-16 MCP Power Plug Terminal Screw (x2) Retaining Screw (x2) Power...
MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Wiring the MCP to the Antenna - M9 If you are connecting the MCP to a TracVision M9, follow the steps in this section to wire the MCP to the Master Control Unit (MCU). CAUTION For your own safety, disconnect vessel power and make sure the circuit is dead before you begin wiring.
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MultiSat Control Panel Owner’s Manual Chapter 2 - Installation 3. Connect a set of power wires from 12 VDC vessel power to the plastic power plug supplied in the kitpack (see Figure 2-18). For power cable specifications, see Figure 2-1 on page Figure 2-18 MCP Power Plug Terminal Screw (x2)
MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Wiring the HDTV Converter and Receiver To configure your TracVision system for DIRECTV HDTV, follow the steps below to connect the HDTV converter between the MCP and your DIRECTV HDTV receiver. IMPORTANT! If you wish to connect multiple receivers, refer to the alternate wiring diagrams in...
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MultiSat Control Panel Owner’s Manual Chapter 2 - Installation 3. Connect an RF coax cable from the “RF Out” jack on the HDTV converter to either of the “Out” jacks on the supplied splitter. 4. Connect an RF coax cable from the “Tone Detect” jack on the MCP to the other “Out”...
MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Mounting the MCP Follow these steps to mount the MCP using one of the following options: Option 1 - Velcro mount to a horizontal surface Option 2 - Flush mount to a vertical surface Option 1 - Velcro Mounting 1.
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MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Option 2- Flush Mounting 1. Make sure the flush mount bracket is attached to the MCP. If it is not attached, attach the bracket as explained in “Attaching the MCP Flush Mount Bracket (Flush Mount only)”...
MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Selecting the DIRECTV TriSat Group Follow the steps below to turn on the system and set it up for TriSat mode. NOTE: This system is specially configured to receive DIRECTV’s standard and HD programming from the 101, 119, and 110 satellites.
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MultiSat Control Panel Owner’s Manual Chapter 2 - Installation 4. At “Install satellite?” press YES. 5. At “Trisat mode?” press YES. 6. At “USA or Europe?” press USA. The MCP installs the TriSat group of satellites into the antenna. 7. Follow the steps in the next section to choose the Sat Select mode.
MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Choosing a Sat Select Mode Now that you have selected the TriSat group of satellites, follow the steps below to choose a Sat Select mode: Automatic or Manual (see the next page for a brief description of each). 1.
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MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Sat Select Modes In Automatic mode, the antenna automatically switches between a pair of satellites as the user changes channels on the receiver’s remote. The user sets the MCP to automatically switch between either 101-110 or 101-119 (see Figure 2-24).
MultiSat Control Panel Owner’s Manual Chapter 2 - Installation Configuring the DIRECTV HD Receiver Before the user can start enjoying high-definition programming, the DIRECTV HD receiver needs to be configured for an “Oval, 3 LNB” dish type and must be activated for HDTV service. Changing the Dish Type on the Receiver To receive channels from the three DIRECTV satellites (101, 119, and 110), the receiver needs to be configured for an “Oval, 3 LNB”...
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MultiSat Control Panel Owner’s Manual Chapter 3 - Operation 3. Operation This chapter explains how to access the system menu and switch satellites using the buttons on the control panel. Contents Downloading the Program Guide to the Receiver.... 35 Switching Satellites - TriSat..........36 Switching Satellites - DualSat.........
MultiSat Control Panel Owner’s Manual Chapter 3 - Operation Downloading the Program Guide to the Receiver Whenever you turn on the HD receiver, it needs to download the Program Guide from the 101 satellite. Be sure the antenna is tracking the 101 satellite whenever you reboot the receiver.
MultiSat Control Panel Owner’s Manual Chapter 3 - Operation Switching Satellites - TriSat If your TracVision antenna is configured to track the DIRECTV TriSat group, your TracVision antenna will track three DIRECTV satellites in TriSat mode: • 101 (Primary) • 110 (HDTV) •...
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MultiSat Control Panel Owner’s Manual Chapter 3 - Operation Manual Switching With Manual Sat Select mode enabled, you can manually select satellites using the MCP front panel buttons. Simply press the button under the desired satellite shown on the display (see Figure 3-2). Figure 3-2 Manually Switching Satellites in TriSat Mode Selected Tracking 101...
MultiSat Control Panel Owner’s Manual Chapter 3 - Operation Switching Satellites - DualSat If your TracVision antenna is not configured to track the DIRECTV TriSat group, your TracVision antenna will track a pair of satellites in DualSat mode. NOTE: For details on selecting the satellites to track in DualSat mode, see “Selecting Satellites to Track - DualSat”...
MultiSat Control Panel Owner’s Manual Chapter 3 - Operation Accessing the Menu With the MCP, you can configure and control all TracVision functions using the three buttons on the front panel. To access the menu, press the center button (see Figure 3-4). Figure 3-4 Accessing the Menu Tracking <SAT A>...
MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions 4. Menu Functions This chapter explains the various MCP menu functions that are available for configuring the TracVision system. Be sure to refer to the TracVision antenna manual for further details about configuring the antenna. Contents Adjusting Display Brightness...........
MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions Adjusting Display Brightness Follow the process shown in Figure 4-1 to adjust the brightness of the MCP display. Figure 4-1 Setting Display Brightness <Default Display> Menu Select Next until “Operations Mode?”...
MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions Selecting Satellites to Track - TriSat Follow the process shown in Figure 4-2 to select the DIRECTV TriSat group, consisting of the 101, 110, and 119 satellites. Figure 4-2 Selecting Satellites - TriSat <Default Display>...
MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions Choosing a Sat Select Mode - TriSat Only If your system is set up for TriSat mode, follow the process shown in Figure 4-3 to choose a Sat Select mode: Automatic or Manual. For details about these modes, see “Sat Select Modes”...
MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions Selecting Satellites to Track - DualSat Follow the process shown in Figure 4-4 to select a pair of satellites from the TracVision antenna’s satellite library. Figure 4-4 Selecting Satellites - DualSat <Default Display>...
MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions Manually Entering Latitude and Longitude Follow the process shown in Figure 4-5 to manually enter your vessel’s/vehicle’s latitude and longitude into the antenna. The antenna will use your position information to speed up satellite acquisition.
MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions Changing the Sleep Mode Setting Follow the process shown in Figure 4-6 to set Sleep Mode on or off. With Sleep Mode enabled, when the vessel/vehicle comes to a stop and holds its position for one minute (e.g., at a dock), the antenna unit locks the antenna in place to conserve power.
MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions Changing the Instant On Mode Setting Follow the process shown in Figure 4-7 to set Instant On Mode on or off. When Instant On is enabled, the antenna will immediately receive signals when the antenna is turned on, as long as the vessel/vehicle has not moved since the antenna was last shut off.
MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions Restarting the Antenna Follow the process shown in Figure 4-8 to restart the antenna. Figure 4-8 Restarting the Antenna <Default Display> Menu Select Next until “Restart Antenna?” is displayed. Restart Antenna? Next Return Antenna Restarted...
MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions Viewing Antenna Status Follow the process shown in Figure 4-9 to view antenna status information. Figure 4-10 lists the status information that is provided on each screen. Figure 4-9 Antenna Status Screens <Default Display>...
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MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions Figure 4-10 Antenna Status Information MCP Screen Description Get System Errors Performs the following tests and reports errors: • Azimuth motor • Elevation motor • Antenna gyro (if applicable) • Sensor (if applicable) •...
MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions Manually Controlling the Antenna Follow the process shown in Figure 4-11 to manually position the antenna. NOTE: If you are performing this procedure as part of the satellite frequency scan update procedure, be sure to select “NO” at the “Make Antenna Track” screen.
MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions Updating Satellite Frequency Data NOTE: This function is only available in TracVision M5/M7/M9. If the antenna is unable to find a satellite, or if you are unable to receive certain channels, the satellite’s frequency data might have changed.
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MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions 4. Follow the process shown in Figure 4-12 to scan the frequency data of the selected satellite. NOTE: Scanning satellite frequencies might take up to 10 minutes. Figure 4-12 Scanning Frequency Data Select -/+ as required, then <Default Display>...
MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions Configuring Satellite Settings NOTE: This function is only available in TracVision M5/M7/M9. Follow the process shown in Figure 4-13 to configure one of the satellites you have selected for tracking. Circular satellites use two polarizations: right-hand circular (RHC) and left-hand circular (LHC).
MultiSat Control Panel Owner’s Manual Chapter 4 - Menu Functions Upgrading Software A KVH-authorized technician can upgrade (“flash”) the software in the antenna by connecting a laptop computer to the control panel and running the KVH Flash Update Wizard. NOTE: KVH-authorized technicians can download the latest version of the KVH Flash Update Wizard, along with flashing instructions, from the KVH Partner Portal.
MultiSat Control Panel Owner’s Manual Chapter 5 - Troubleshooting 5. Troubleshooting This chapter identifies potential problems that might occur following an MCP installation, along with their possible causes and solutions. It also explains how to get technical support. For antenna-specific troubleshooting information, refer to the TracVision antenna manual.
MultiSat Control Panel Owner’s Manual Chapter 5 - Troubleshooting Five Simple Checks If you are experiencing a problem with the MCP, perform the five simple checks below. Is the antenna set to manual satellite switching? If you cannot switch satellites using the receiver’s remote control, the antenna might be set up for manual switching.
MultiSat Control Panel Owner’s Manual Chapter 5 - Troubleshooting Technical Support The MCP and TracVision system are sophisticated electronic devices; only KVH-authorized technicians have the tools and expertise necessary to diagnose and repair a system fault. Therefore, if you experience any operating problem or require technical assistance, please call or visit your local authorized TracVision dealer or distributor.
MultiSat Control Panel Owner’s Manual Chapter 5 - Troubleshooting Field Replaceable Units Part numbers for field replaceable units (FRUs) that can be serviced in the field are listed in Figure 5-1. These parts can be obtained from any KVH-authorized dealer or distributor. Figure 5-1 MCP Field Replaceable Units Part Part Number...
MultiSat Control Panel Owner’s Manual Appendix A - Computer Diagnostics Appendix A Computer Diagnostics This appendix explains how to connect a laptop PC to the antenna system via the MCP. Contents Connecting a Laptop PC to the Main Flash Port ....67...
MultiSat Control Panel Owner’s Manual Appendix A - Computer Diagnostics Connecting a Laptop PC to the Main Flash Port Since the MCP is wired directly to the TracVision system’s maintenance port, the maintenance port is no longer available for computer diagnostics. Instead, you need to connect your laptop PC to the main flash port on the MCP (see Figure A-1).
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MultiSat Control Panel Owner’s Manual Appendix B - Wiring Diagrams Appendix B Wiring Diagrams This appendix provides system wiring diagrams for various antenna and receiver configurations. Contents Wiring 1 HD Receiver - R4/R5 Configuration ....71 Wiring 2 or More HD Receivers - R4/R5 Configuration ............
MultiSat Control Panel Owner’s Manual Appendix B - Wiring Diagrams Wiring 1 HD Receiver - R4/R5 Configuration Antenna Data/Power +12 VDC Switchplate – + – HDTV Converter (02-1431) – HDTV ANTENNA UNIT RF PORT TONE FUSE POWER IN CONTROL DETECT + / –...
MultiSat Control Panel Owner’s Manual Appendix B - Wiring Diagrams Wiring 2 or More HD Receivers - R4/R5 Configuration Antenna Data/Power +12 VDC Switchplate – HDTV + – Converter (02-1431) RHCP LHCP +13V +18V – HDTV ANTENNA UNIT RF PORT TONE FUSE POWER IN...
MultiSat Control Panel Owner’s Manual Appendix B - Wiring Diagrams Wiring 1 HD Receiver - M5/M7 Switchplate Configuration Antenna Power Data +12 VDC Switchplate – – HDTV Converter (02-1431) – HDTV ANTENNA UNIT RF PORT TONE FUSE POWER IN CONTROL DETECT + / –...
MultiSat Control Panel Owner’s Manual Appendix B - Wiring Diagrams Wiring 2 or More HD Receivers - M5/M7 Switchplate Configuration Antenna Power Data +12 VDC Switchplate – – HDTV Converter (02-1431) RHCP LHCP +13V +18V – HDTV ANTENNA UNIT RF PORT TONE FUSE POWER IN...
MultiSat Control Panel Owner’s Manual Appendix B - Wiring Diagrams Wiring 2 or More HD Receivers - M5/M7 GyroTrac Configuration Antenna Data Power ADCU Refer to TracVision manual for antenna wiring information HDTV Converter 48 47 60 59 (02-1431) Yellow Label Red Label Green Label Blue Label...
MultiSat Control Panel Owner’s Manual Appendix B - Wiring Diagrams Wiring 1 HD Receiver - M9 Configuration Antenna Data/Power +24 VDC – OUTPUT TO ANTENNA FUSE MAINTENANCE PORT RF PORT POWER IN HDTV Converter – HDTV ANTENNA UNIT RF PORT TONE FUSE POWER IN...
MultiSat Control Panel Owner’s Manual Appendix B - Wiring Diagrams Wiring 2 or More HD Receivers - M9 Configuration Antenna Data/Power +24 VDC – OUTPUT TO ANTENNA FUSE HDTV MAINTENANCE PORT RF PORT POWER IN Converter RHCP LHCP +13V +18V –...
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