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For Disklavier E3 and DKC-850 Users
powered by RemoteLive™
User's Guide
This service is available for U.S. customers only.
Ver.1.04 (9/17/2013)

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  • Page 1

    For Disklavier E3 and DKC-850 Users powered by RemoteLive™ User’s Guide This service is available for U.S. customers only. Ver.1.04 (9/17/2013)

  • Page 2: Table Of Contents

    Table of Contents Introduction ......................4 Names of Parts and Their Functions .............4 Control Unit (Front) ..................4 Control Unit (Rear) ...................5 Remote Control ....................6 Connection Diagram (Basic) ................8 Connecting the Disklavier to the Internet .............8 Preparation ......................8 Connecting the Control Unit to the Internet ..........8 Notes on Network Security ................9...

  • Page 3: Disklaviertv User's Guide (for Disklavier E3 And Dkc-850 Users)

    Table of Contents Connection Diagram (Advanced) ..............26 Watching on Your Computer with External Speakers ......26 Watching on Your TV with External Speakers ..........27 Watching Video with High Quality Audio and External Monitor ..28 Appendix ........................29 Windows 7 and 8 Audio Considerations ............29 Adjusting the Delay ..................30...

  • Page 4: Introduction

    Introduction Names of Parts and Their Functions ■ Control Unit (Front) [ON/OFF] button [SELECT] button Turns on or turns off the Disklavier. Used to select media. Press once to turn it on, and once again to turn it off. Cursor/[ENTER] buttons Cursor: Used to select options and USB port parameters.

  • Page 5: Control Unit (rear)

    Introduction ■ Control Unit (Rear) USB TO DEVICE port TO PIANO connectors Used to connect a USB flash memory, Used to connect the piano. an optional USB floppy disk drive, etc. DC-IN 12V connector Used to connect to the power supply LAN port Used to connect to the Internet.

  • Page 6: Remote Control

    Introduction ■ Remote Control [ON/STANDBY] button [RECORD] button Turns on the Disklavier or puts it in Used to engage the record standby standby mode. mode before recording starts. Number keypad [PLAY] button Used for direct album/song selection and Used to start playback. to enter a start time for song playback.

  • Page 7

    Introduction Cursor buttons [PART SELECT] buttons Used to select options and parameters. For L/R and ensemble songs, these buttons are used to choose which part [BACK] button will play: left-hand part, right-hand part, Used to cancel the selection, and return or both parts.

  • Page 8: Connection Diagram (basic)

    Connection Diagram (Basic) Connecting the Disklavier to the Internet You can connect the Disklavier to a full-time online Internet connection (ADSL, optical fiber, cable Internet, etc.) via a router or a modem equipped with a router. ■ Preparation • To use the Internet connection, you will first need to subscribe to an Internet service or provider.

  • Page 9: Notes On Network Security

    The purchaser acknowledges that connection to the Internet and use of the Disklavier Internet features is done at the risk of the purchaser. In no event shall Yamaha, its subsidiaries or Yamaha’s and/or its subsidiaries’ directors, officers, or employees be responsible for unauthorized access, loss or alteration of the data of the purchaser or be liable for any damage from intrusions.

  • Page 10: Watching On Your Computer

    Connection Diagram (Basic) Watching on Your Computer To check your bandwidth, visit Note: Turn the power off before connecting. http://www.speedtest.net Recommended: Internet / LAN Over 4 Mbps (download speed) Recommended: LAN cable ( A wired LAN connection. If you use a wireless connection, communication might be unstable depending on your environment.

  • Page 11: Watching On Your Tv

    Connection Diagram (Basic) Watching on Your TV To check your bandwidth, visit Note: Turn the power off before connecting. http://www.speedtest.net Recommended: Internet / LAN Over 4 Mbps (download speed) Recommended: LAN cable ( A wired LAN connection. If you use a wireless connection, communication might be unstable depending on your environment.

  • Page 12: Preparation

    Preparation Turning on Your Disklavier Connect the AC power cable to the AC wall outlet. Press [ON/OFF] on the control unit. The following message appears on the display, and [ON/OFF] on the control unit lights green. (The illustration shows an example of Disklavier E3.) After several seconds, the loading screen will appear, and last played song will be loaded.

  • Page 13: Registration

    Preparation Registration To use the DisklavierTV service, initial registration is required using an Internet-connected computer. Note: If you are already subscribed to the DisklavierRadio service, the following procedure is unnecessary. Go to Yamahamusicsoft.com/dtv Enter your Disklavier model and select your desired subscription (monthly or annual).

  • Page 14: Updating Your Disklavier

    Preparation Updating Your Disklavier Confirm that your Disklavier can access the Internet. Press [INTERNET] on the remote control. The Internet menu screen should appear. =Internet= (1/1) *D-Radio *MyAccount *Update If this screen appears, your Internet connection is OK. Note: If you have not connected your Disklavier to the Internet, see “Connecting the Disklavier to the Internet”...

  • Page 15

    Preparation Scroll down through the screens and select “Firmware U” using the cursor button ([▼]), then press [ENTER]. =Update= ----------------------- *Firmware U *Cancel The download process of the update program starts. =Update= Now Downloading... 50% ( 1 / 1 ) After the download process is completed, shut down the Disklavier with [ON/OFF] on the control unit.

  • Page 16

    Preparation Press [PLAY/PAUSE] to start the update. Important: • DO NOT turn off this unit during update. • Be sure to update all the modules. The update process of the first module takes approximately 3 minutes. MC v3.30 v3.50 DO NOT REMOVE DISK! When the update of the first module completes, the following confirmation message appears.

  • Page 17: Logging Into Your Account

    Preparation Logging into Your Account Once you have logged in, you are kept logged in for 30 days. If you do not access the Note: DisklavierRadio or DisklavierTV services within that period, you need to log in again. Press [INTERNET] on the remote control. The Internet menu screen appears.

  • Page 18

    Select “Email Address” or “Password” with the cursor buttons ([▲] [▼]), and enter your e-mail address and password. =MyAccount= [a-z] Email Address[yamaha@e] Password[ Note: See “Entering Characters” on page 19 for information on how to enter characters. Select “Submit” with the cursor button ([▼]), then press [ENTER].

  • Page 19: Entering Characters

    Preparation ■ Entering Characters How to Enter Characters with the Remote Control The following illustration shows how to enter characters with the remote control. Number keypad Overwrites with a number. [SEARCH] button Overwrites with a dot (.). [REVERSE] button Deletes a character. Letters to the right of a deleted character will move one space to the left.

  • Page 20: Activating Disklaviertv

    Activating DisklavierTV Receiving Test You can verify that you are properly set up to receive a broadcast by viewing a test video that can be found on the website. Caution: • While you enjoy live broadcast or on-demand content: - DO NOT use other applications except your web browser on your computer. - DO NOT visit any other websites (other than the URL provided for the broadcast) on your computer.

  • Page 21

    Activating DisklavierTV Go to the “Set Up” page, then start playing back the video on the website. Your Disklavier starts to receive the data. =RemoteLive=  FUNC Buffering. Confirm that piano playback is synchronized with the video. =RemoteLive=  FUNC Playing.

  • Page 22: Viewing Live Broadcast Or On-demand Content

    Activating DisklavierTV Viewing Live Broadcast or On-demand Content • While you enjoy live broadcast or on-demand content: Caution: - DO NOT use other applications except your web browser on your computer. - DO NOT visit any other websites (other than the URL provided for the broadcast) on your computer.

  • Page 23

    Activating DisklavierTV Start playing back the video on the website. Your Disklavier starts to receive the data. =RemoteLive=  FUNC Buffering. Confirm that piano playback is synchronized with the video. =RemoteLive=  FUNC Playing. .. Stop playing back the video, then press [BACK] on the remote control to return to the Internet menu screen.

  • Page 24: Adjustments

    Adjustments Adjusting the Main Volume You can adjust overall volume with the remote control (or the control unit). Press [VOLUME +] or [VOLUME –] on the remote control. The main volume setting screen appears. =BALANCE= VOLUME-/+ MAIN VOLUME -01 Press [VOLUME +] or [VOLUME –] to adjust the volume. Volume can be adjusted in a range of –10 to 0.

  • Page 25: Adjusting The Audio Volume Balance

    Adjustments Adjusting the Audio Volume Balance You can adjust the volume of the audio in balance with the piano sound. Press [BALANCE] on the remote control. The audio balance setting screen appears. =BALANCE= AUDIO BALANCE 100 Press [+/YES] and [–/NO] to adjust the volume of the audio. Audio volume balance can be adjusted in a range of 0 to 127.

  • Page 26: Connection Diagram (advanced)

    Connection Diagram (Advanced) Watching on Your Computer with External Speakers Internet / LAN LAN cable ( Switching LAN cable ( Disklavier Computer Audio cable ( LAN cable ( Amplified speakers Control unit (rear) Audio cable ( Requirements (These items are NOT supplied with Disklavier.) Equipment Computer (Windows or Mac) Switching hub...

  • Page 27: Watching On Your Tv With External Speakers

    Connection Diagram (Advanced) Watching on Your TV with External Speakers Internet / LAN LAN cable ( Switching LAN cable ( Disklavier Computer HDMI cable ( AUDIO Audio cable ( LAN cable ( Control unit (rear) Amplified speakers Audio cable ( Set the volume as follows: •...

  • Page 28: Watching Video With High Quality Audio And External Monitor

    Amplified speakers Audio cable ( Control unit (rear) Audio cable ( Requirements (These items are NOT supplied with Disklavier.) Equipment Equipment Computer (Windows or Mac) Yamaha AUDIOGRAM3 Switching hub Monitor Amplified speaker Cables From Modem/router Switching hub LAN cable Switching hub...

  • Page 29: Appendix

    Appendix Windows 7 and 8 Audio Considerations The “sound enhancements” provided by Windows 7 and 8 may be desirable for normal audio enjoyment. However, these enhancements cause problems for receiving broadcast or viewing on-demand content, because the RemoteLive technology requires discrete separation between the left and right audio channels.

  • Page 30: Adjusting The Delay

    Appendix Adjusting the Delay When there is a disparity between the video or audio and the piano playback, you can adjust the piano playback or audio delay in order to match the video or audio. Press [FUNC.] in the RemoteLive screen. The RemoteLive function menu screen appears.

  • Page 31: Adjusting The Depth Of The Sustain Pedal

    Appendix Adjusting the Depth of the Sustain Pedal [This function is not available on the DKC-850.] You can adjust the depth of the sustain pedal. Press [FUNC.] in the RemoteLive screen. The RemoteLive function menu screen appears. =RemoteLive= (1/1) *Delay Adj. *Pedal Adj.

  • Page 32: Network Diagnostics

    Appendix Network Diagnostics In some cases, it may be necessary to perform network diagnostics to determine the cause of problems. In these instances, follow the procedure below: Press [FUNC.] in the RemoteLive screen. The RemoteLive function menu screen appears. =RemoteLive= (1/1) *Delay Adj.

  • Page 33: Checking The Broadcast Information And Error History

    Appendix Checking the Broadcast Information and Error History You can check the information about the broadcast and the error history. Press [FUNC.] in the RemoteLive screen. The RemoteLive function menu screen appears. =RemoteLive= (1/1) *Delay Adj. *Pedal Adj. “Pedal Adj.” appears on Disklavier E3 only. *Info&Error *Diag.

  • Page 34: Troubleshooting

    2012, 2014 IDC/Diag error Controller Contact Yamaha customer service. – NoSubscription Controller Confirm your subscription status on Yamaha MusicSoft. 2011 IDC/Diag error Switching Hub Make sure that the AC power cable is connected to the switching hub. 2011 IDC/Diag error Switching Hub Make sure that the switching hub is turned on.

  • Page 35

    The Disklavier does not turn on. Make sure that the AC power cable is securely connected to a suitable AC wall outlet. Some notes drop out during Contact Yamaha customer service. playback. No sound is heard from the piano Disengage the quiet mode.

  • Page 36

    Holding [PLAY/PAUSE] on the control unit, press [ON/OFF]. The current version appears on the display. See page 13 and register as a Yamaha Online Member by creating your account on Yamaha MusicSoft. See page 17 and log into your account (enter e-mail and password registered on Yamaha MusicSoft) correctly.

  • Page 37

    Troubleshooting Speakers Symptom Remedy The audio from the speakers is See page 30 to adjust the delay. not in sync with the video (audio is Check the audio delay specifications of the speakers. delayed). The audio from the speakers is See page 30 to adjust the delay.

  • Page 38: External Monitor

    Troubleshooting External Monitor Symptom Remedy The video image on the external See page 30 to adjust the delay. monitor is not in sync with the audio from the speakers (video is delayed). The video image on the external See page 30 to adjust the delay. monitor is not in sync with the piano playback (video is delayed).

  • Page 39

    P.O.Box 1, Hamamatsu, 430-8650 Japan Copyright © 2013 Yamaha Corporation Sep-13...

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