Motorola Motozine ZN5 Service Manual
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Motorola Motozine ZN5 Service Manual

Motorola Motozine ZN5 Service Manual

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Level 1 & 2 Service Manual
68000222001-B
™
MOTOZINE
ZN5
GSM 850/900/1800/1900 MHz GPRS, EDGE

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Summary of Contents for Motorola Motozine ZN5

  • Page 1 Level 1 & 2 Service Manual 68000222001-B ™ MOTOZINE GSM 850/900/1800/1900 MHz GPRS, EDGE...
  • Page 2 MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 20008. All rights reserved. Mobile Devices Business, Mail Drop 42-16A...

  • Page 3: Table Of Contents

    1 and 2 Level 1 and 2 Service Manual Contents 68000222001-B Contents Contents Introduction ................. 3 Product Identification .
  • Page 4 Contents November 10, 2008 68000222001-B...

  • Page 5: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that allow customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager. Product Identification Motorola products are identified by the model number on a label usually located under the battery.

  • Page 6: Computer Program Copyrights

    The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted...

  • Page 7: Warranty Service Policy

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.
  • Page 8 Replacement Parts Service Division (RPSD) Order replacement parts, test equipment, and manuals from RPSD. U.S.A. Outside U.S.A. Phone: 800-422-4210 Phone: 847-538-8023 FAX: 800-622-6210 FAX: 847-576-3023 Website: http://businessonline.motorola.com EMEA Phone: 49 461 803 1346 Website: http://emeaonline.motorola.com Asia Phone: 65 648 62995 Website: http://asiaonline.motorola.com...

  • Page 9: Specifications

    Level 1 and 2 Service Manual Specifications Specifications General Function Specification 824-848 MHz Tx Frequency Range GSM 850 869-893 MHz Rx 880-915 MHz Tx (with EGSM) Frequency Range GSM 900 925-960 MHZ Rx 1710-1785 MHz Tx Frequency Range DCS 1800 1805-1880 MHz Rx 1850-1910 MHz Tx Frequency Range PCS 1900...
  • Page 10 Specifications Speech Coding Function Specification Speech Coding Type Regular pulse excitation/linear predictive coding with long term prediction (RPE LPC with LTP) Bit Rate 13.0 kbps Frame Duration 20 ms Block Length 260 bits Classes Class 1 bits = 182 bits; Class 2 bits = 78 bits Bit Rate with FEC Encoding 22.8 kbps November 10, 2008...

  • Page 11: Product Overview

    Inexpensive direct connection to a computer or handheld device provided by USB or Bluetooth® for data and fax calls, and for synchronizing phonebook entries with Motorola Phone Tools software, can be accomplished by using the optional data cable and soft modem.
  • Page 12 MIDI, MP3, WAV, WMA v10, WMA v9, XMF • Video: Video-C/P >14fps, QCIF • Polyphonic Speaker • Messaging: SMS, MMS, WV • Connectivity: Bluetooth® Class 2, USB-2.0 HS, Motorola Phone Tools, Over the Air Sync (OTA) • AutoPairing with Motorola/Kodak BT • WLAN: 802.11b/g/i...

  • Page 13: General Operation

    Level 1 and 2 Service Manual General Operation General Operation Controls, Indicators, and Input / Output (I/O) Connections The ZN5 controls are located on the sides of the phone and on the keypad. See Figure Battery Charge Bluetooth Headset Indicator Light Indicator Light Volume &...
  • Page 14 General Operation The ZN5 phone has a large main display on the front of the phone. The phone’s camera lens, and flash are located on the rear. Along with other external controls. The phone has a micro USB port, located on the left side of the phone. Camera Lens Lanyard Hook 3.5mm Headset Jack...
  • Page 15 Level 1 and 2 Service Manual General Operation Indicators, in the form of icons, display on the LCD. Figure 3 shows some of the icons that display on the LCD. Service Provider Clock Feature Icons 31/03/2008 Date Shortcuts Main Menu Left Soft Right Soft Key Label...

  • Page 16: Battery Function

    General Operation 3 Bluetooth® Indicator – Shows Bluetooth power, connection, and discoverable status as follows: solid blue = Bluetooth powered on solid green = Bluetooth connected flashing blue = Bluetooth discoverable mode 4 Messaging Presence Indicator – Shows your instant messaging (IM) status.

  • Page 17: Operation

    Level 1 and 2 Service Manual General Operation Battery Removal Removing the battery causes the device to immediately shut down and any pending work (for example, partially entered phone book entries or outgoing messages) is lost. ➧ To ensure proper memory retention, turn OFF the phone before removing the battery.
  • Page 18 General Operation November 10, 2008 68000222001-B...

  • Page 19: Tools And Test Equipment

    GSM / DCS Test SIM Used to enable manual test mode 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.

  • Page 20: Disassembly

    Disassembly Disassembly The procedures in this section provide instructions for the disassembly of the ZN5 telephone. Tools and equipment used for the phone are listed in Table 1, preceding. Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD).
  • Page 21 Level 1 and 2 Service Manual Disassembly Lift up and remove the battery cover. Battery cover v538882 Figure 2. Removing the Battery Door Lift the battery door away from the phone. Grasp the battery along the edges and lift up. Battery v538884 Figure 3.
  • Page 22 Disassembly There is a danger of explosion if the Lithium Ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturer’s instructions. To replace, align the battery with the battery compartment so the contacts on the battery match the battery contacts in the phone.

  • Page 23: Removing And Replacing The Subscriber Identity Module (Sim)

    Level 1 and 2 Service Manual Disassembly Removing and Replacing the Subscriber Identity Module (SIM) Remove the battery door and battery as described in the procedures. Slide the SIM out of the SIM holder. v525075 Figure 4. Removing the SIM Carefully lift the SIM from the phone.
  • Page 24 Disassembly Removing the Speaker Cover Remove the battery door and battery as described in the procedures. Insert the black stick tool with the flat end into the opening between the speaker cover and the front housing. Speaker Cover v525076 Figure 5. Removing the Speaker Cover (Part One) Move the black stick along the housing edge to disengage the 3 snaps.
  • Page 25 Level 1 and 2 Service Manual Disassembly Snaps must be pushed out (against battery compartment) to disengage. Speaker Cover v538887 Figure 6. Removing the Speaker Cover (Part Two) Press the speaker cover against the south end. Open to disengage the snaps at the bottom.
  • Page 26 Disassembly Remove speaker cover from the housing. Discard the speaker cover. Do not reuse the speaker cover for assembly. v538889 Figure 8. Discard the Speaker Cover Removing the USB Grommet Pull the USB grommet out from housing, and then lift it up to remove. USB Grommet v538889 Figure 9.
  • Page 27 Level 1 and 2 Service Manual Disassembly Removing the Rear Housing and Its Components Using a Torx driver with a T-5 bit, remove the six housing screws. Retain the screws for reassembly. v538890 Figure 10. Removing the Housing Screws Insert black stick and release the rear housing snaps. Rear Housing v538891 Figure 11.
  • Page 28 Disassembly Lift the rear housing from the phone. v538892 Figure 12. Removing the Housing Remove the rear housing from the phone. Remove the headset jack connector from the rear housing. Headset Jack Connector v538893 Figure 13. Removing the Headset Jack Connector November 10, 2008 68000222001-B...
  • Page 29 Level 1 and 2 Service Manual Disassembly Removing the Speaker Housing Pull up the Speaker Housing from the battery area until the speaker housing snaps disengage. Speaker Housing v538893 Figure 14. Removing the Speaker Housing Remove the speaker housing. 68000222001-B November 10, 2008...
  • Page 30 Disassembly Removing the Side Key, Flash and Camera Flex Insert the flat edge of a black stick under the side key flex connector and lift up to disengage it. Connector v538895 Figure 15. Removing the Side Key Flex Connector Insert the flat edge of a black stick under the camera flex connector and lift up to disengage it.
  • Page 31 Level 1 and 2 Service Manual Disassembly Insert the flat part of a black stick under the camera flex connector and lift up to disengage it. Camera Flex Connector v538897 Figure 17. Removing the Flash Flex Connector Lift the flash and camera modules out of the phone. Camera Module v538898 Figure 18.
  • Page 32 Disassembly Removing the Front Housing Lift up the PCB to the right side. Do not stretch the keypad flex. v538899 Figure 19. Preparing to Remove the Front Housing Insert the flat edge of a black stick under the keypad connector as shown in picture and lift up to disengage it.
  • Page 33 Level 1 and 2 Service Manual Disassembly Remove the front housing. Removing the Display Rotate the display until the hooks disengage. Do not touch the display glass. v538901 Figure 21. Removing the Display Place the display beside the PCB. Do not stretch the flex. 68000222001-B November 10, 2008...
  • Page 34 Disassembly Using a black stick, disconnect the daughter board connector by rotating the black stick as shown. Be aware of the spring contacts on main board. Daughter Board v538903 Figure 22. Removing the Daughter Board Connector Daughter Board v538904 Figure 23. Removing the Daughter Board November 10, 2008 68000222001-B...
  • Page 35 Level 1 and 2 Service Manual Disassembly ➧ Heating the daughter board with a heating gun at a temperature of 90 degrees allows the daughter board to be easily disconnected. Use a black stick to open the ZIF door. Avoid damage to the door. ZIF Connector v538905 Figure 24.
  • Page 36 Disassembly Remove the display flex from the ZIF connector. Display Flex v538906 Figure 25. Removing the Display Module Flex Connector Remove the display module. November 10, 2008 68000222001-B...

  • Page 37: Assembly

    Level 1 and 2 Service Manual Assembly Assembly Installing Speaker Poron Pad and Mic Boot Place the Speaker Poron pad in the marked area on the main PCB. v541674 Figure 26. Installing the Speaker Poron Pad 68000222001-B November 10, 2008...
  • Page 38 Assembly Press fit the Microphone Boot onto the Microphone. v541675 Figure 27. Installing the Microphone Boot November 10, 2008 68000222001-B...
  • Page 39 Level 1 and 2 Service Manual Assembly Installing Poron Pad and labels Place a Poron pad on the marked area of the Daughter Board. Adhesive Poron Daughter Board v538906 Figure 28. Placing the Poron Pad and Double Sided Adhesive Place double sided adhesive tape on the marked area See Figure 28. 68000222001-B November 10, 2008...
  • Page 40 Assembly Place a water detection label on the marked area. Correct placement is important. Water Detect Label v538907 Figure 29. Placing the Water Detect Label November 10, 2008 68000222001-B...

  • Page 41: Installing The Display

    Level 1 and 2 Service Manual Assembly Installing the Display Insert the display flex into the ZIF connector and close the ZIF door. Use the parallel white line to ensure the display flex is correctly inserted. v538907 Figure 30. Inserting the Display Flex into ZIF Connector Installing the Daughter Board Remove the liner from double sided adhesive tape on the daughter board.

  • Page 42: Installing The Display Module

    Assembly Press firmly the BTB connectors together. v538910 Figure 31. Connecting the BTB Connectors Installing the Display Module Place the display module on the PCB and turn the display until is locked in position. Ensure hooks are around PCB edge and dimples are in guide holes. v541660 Figure 32.

  • Page 43: Installing The Pcb Into The Front Housing

    Level 1 and 2 Service Manual Assembly Note! Do not stress the flex or press on the display glass. Installing the PCB into the Front Housing Remove the liner from the Mic Mesh in the front housing. Place and Press the Keyboard connector firmly into the PCB BTB connector. Remove the liner from the display and also from the inside of the front housing.
  • Page 44 Assembly Lift up the side key flex and place the PCB into the front housing using the screw bosses as a guide. v541662 Figure 34. Installing the Main PCB into the Front Housing ➧ Be aware of the correct placement of the PCB in top of housing Earpiece speaker springs must be under the PCB.

  • Page 45: Installing The Camera Module Assembly

    Level 1 and 2 Service Manual Assembly Installing the Camera Module Assembly Place the camera module into the opening on the main PCB. The camera must be angled under the daughter board. Connect the camera module flex connector BTB to the daughter board. v541664 Figure 36.

  • Page 46: Connecting The Side Key Flex Assembly

    Assembly Remove the liner from the flash module. v541665 Figure 37. Installing the Flash Module to the Main PCB Connecting the Side Key Flex Assembly Connect the Side-key Flex to the daughter board. Use corner of the shield to align the connector. Align Here v541666 Figure 38.

  • Page 47: Installing The Speaker Housing Assembly

    Level 1 and 2 Service Manual Assembly Installing the Speaker Housing Assembly Remove the liner from the speaker housing. Place the speaker box assembly into the front housing using the bottom of housing as a guide. Press on the speaker box until locked to front housing. v541667 Figure 39.
  • Page 48 Assembly Remove the protection liner from the inside of the rear housing. Remove the liner from the Camera module. v541669 Figure 41. Installing the Rear Housing Assembly Slowly angle the rear side onto front with the north side first (Be aware there is guiding from the camera module, flash module and headset jack).
  • Page 49 Level 1 and 2 Service Manual Assembly Check that the flash module trough hole in the rear housing is level. v541670 Figure 42. Installing the Rear Housing Assembly Insert and drive the six housing screws. Start with screws at the top, then middle screws and then the screws at bottom (torque setting 16 Ncm).

  • Page 50: Installing The Usb Grommet

    Assembly Installing the USB Grommet Insert the tether of the USB Grommet into the opening within the housing. Press the USB Grommet firmly into place to engage the retention feature to the housing. v541671 Figure 44. Installing the USB Grommet Installing the Speaker Cover Attach a new speaker cover near the battery chamber.
  • Page 51 Level 1 and 2 Service Manual Assembly Place the speaker cover over the guiding holes at the bottom and press until locked in place. v541672 Figure 45. Installing the Speaker Cover Install SIM, battery and battery cover. 68000222001-B November 10, 2008...

  • Page 52: Subscriber Identity Module (Sim) And Identification

    The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit. The MSN can be used to log and track a unit on Motorola's Service Center Database. The MSN is divided into 4 sections, as shown in Figure 46.
  • Page 53 Level 1 and 2 Service Manual Subscriber Identity Module (SIM) and Identification International Mobile Station Equipment Identity (IMEI) The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units.

  • Page 54: Part Numbers

    Part Numbers Part Numbers v541673 Figure 47. Exploded View Diagram November 10, 2008 68000222001-B...

  • Page 55: Exploded View Parts List

    Level 1 and 2 Service Manual Part Numbers Exploded View Parts List Part numbers are only provided as a reference. Contact your local Motorola parts organization for current part number information. Table 3. Parts List Item # Part Number Part Description...
  • Page 56 Part Numbers November 10, 2008 68000222001-B...
  • Page 57 1 and 2 Level 1 and 2 Service Manual 68000222001-B INDEX INDEX product 3 IM indicators 14 IMEI 51 in-call indicator 14 active line indicator 14 Introduction 3 airplane mode 13 alert settings 14 alert style profiles 14 Low Battery message 14 battery menu function 14...
  • Page 58 INDEX SIM 21 speaker cover 22 serial number mechanical 50 service manual about 4 revisions 5 scope 4 service policy 5 customer support 5 out of box failure 5 product support 5 service procedure ordering replacement parts 5 shut down upon battery removal 15 signal strength indicator 13 SIM Application Toolkit 10...

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