No Sound On The Edge - Redfox EDGE Owner's Manual

Redfox edge bluetooth sport headset
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EDGE
EDGE
owner's manual
owner's manual
may be no indication light until enough charge has returned to the battery to power the
LED lights.
• No sound on the EDGE:
1. Make sure the EDGE had been paired successfully with the audio device.
2. Make sure the EDGE had been powered on.
3. Make sure the distance between the EDGE and audio device does not exceed 10
meters.
4. Make sure your audio device is charged and powered on.
5. Some brands of smart phones only support one Bluetooth headset at a time. If
more than one Bluetooth headset is paired to your smart phone,the connection may be
interrupted.
• After fully charging, why does my EDGE not work with my mobile?: Make sure your
mobile's Bluetooth is on and paired with your EDGE.
• Can my EDGE work with any phone?: No. It can only work with phone which has
Bluetooth.
• What is the effective distance for EDGE and a Bluetooth device?: The EDGE operates
under Class II standards with an effective distance is 10 meters, but that may vary
depending on the specific environment you are in and your devices specifications.
Some Bluetooth devices effective distance may be less than 10 meters.
• When my Bluetooth device is searching the EDGE, why do several Bluetooth devices
appear?: When in search mode, your phone or Bluetooth device will search for all
Bluetooth transmitters within range. Once your phone or Bluetooth device has scanned
for active devices, "RedFox EDGE" will appear on your phone or Bluetooth device so you
can be sure you are pairing to the correct device.
• Why can't my phone or Bluetooth device find my EDGE?: If your EDGE isn't in pairing
mode, your phone or Bluetooth device cannot find it. Before using your phone or
Bluetooth device to search for the EDGE, make sure the EDGE is in pairing mode. (Refer
to D3 in this user's manual for detailed instructions).
• Do I need to pair my devices each time I use my EDGE?: No. The EDGE and the phone or
Bluetooth device only require pairing the first time they are used together.
• What should I do if the volume is too low on my EDGE?:
1. The volume on your EDGE will only go as high as the volume level set on your
transmitting device (Phone or other Bluetooth device). Insure the volume is turned up
on your Phone or other Bluetooth device. Note: This provides a safety feature when
using with children as you can control the maximum volume at the transmitting unit.
2. Insure the volume is at the appropriate level on your EDGE. Use the volume up or
down buttons on the EDGE to insure you have the volume turned up.
3. Insure the pause button has not been pushed on the EDGE.
• Why does my EDGE stop work suddenly?:
1. No power. When the battery is low the red indicator will flash and the headset will
beep twice.
2. Insure you did not inadvertently reach up and press the phone button for 4 – 6
seconds and turn the EDGE off.
4

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