Listening To Your Messages - Verizon Business Voice Mail User Manual

Listening to Your Messages

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From the Main Menu, press to review your messages.
Your messages will be played to you in the following order:
1. Urgent New messages (messages callers or senders have marked "Urgent"
when selecting delivery options).
2. Other New messages (will play oldest to most recent).
3. Saved messages (will play most recent to oldest).
4. Future Delivery messages (messages that YOU have recorded and stored for
a later delivery to other mailboxes).
These non-prompted options are available during message review:
When You Review Each Message
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Repeat REPEAT message in its entirety
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Save SAVE current and play next message
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Erase ERASE current and play next message
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Slower PLAY current message at a slower pace
∞
Louder PLAY current message at a LOUDER volume
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Faster PLAY current message at a faster pace
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Rewind REWIND current message 5 seconds
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Pause PAUSE current message for 10 seconds
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Fast-forward FAST-FORWARD current message 5 seconds
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Softer Play current message at a SOFTER volume
≠
Advance ADVANCE to end of message
≠≠
Skip (message) SKIP to next message
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Main Menu Return to Main Menu
These options are available after message review:
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After You Review Each Message
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Repeat REPEAT message in its entirety
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Save SAVE current and play next message
£
Erase ERASE current and play next message
¢
Reply w/Copy REPLY to a message with the original message attached
(The recipient will hear your reply, then the original
message.)
∞
Forward w/Copy FORWARD a copy of current message to
+ Your Response another mailbox1 in your local calling area
(a.k.a. "Redirect")
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Repeat Time and REPEAT Time and Date Stamp
Date Stamp information
≠
Skip (message) SKIP to next message; no change to message status
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Main Menu Return to Main Menu
CAUTION: During message review, if you erase a message in error, press
to rescue your erased message(s). When you press
any messages deleted by mistake, press 1. To go to the Main Menu, press 2."
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IMPORTANT: Be sure to press at this point to rescue your message(s). (If you press
to go to the Main Menu, you will no longer have the option to rescue the erased
message(s).)
Important Tips:
• You can repeat a message as often as necessary, but you must erase, save or
skip a message before you can hear the next one.
• Remember to check your messages on a regular basis and after long phone
conversations.
1 Or to the telephone number of a non-subscriber (local or toll-free telephone number only).
Questions? Please call 1.800.483.2000
– for option
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, the prompt is..."If you need to save
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