Sentry US SHDVR-04 User Manual

4ch h.264 network dvr
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  • Page 2 IMPORTANT SAFEGUARD CAUTION RISK OF ELECTRIC SHOCK CAUTION: To reduce the risk of electric shock, do not expose this apparatus to rain or moisture. Only operate this apparatus from the type of power source indicated on the label. The company shall not be liable for any damages arising out of any improper use, even if we have been advised of the possibility of such damages.
  • Page 3 Grounding This is a Safety Class 1 Product (provided with a protective earthing ground incorporated in the power cord). The mains plug shall only be inserted in a socket outlet provided with a protective earth contact. Any interruption of the protective conductor inside or outside of the instrument is likely to make the instrument dangerous. Intentional interruption is prohibited.
  • Page 4: Table Of Contents

    TABLE OF CONTENTS 1. BEFORE USING THIS DVR .................1 1.1 Package Content ......................1 1.2 Front Panel ........................1 1.3 Rear Panel ........................1 2. CONNECTION AND SETUP ................3 2.1 SATA HDD Installation....................3 2.2 Camera Connection ..................... 4 2.2.1 Normal Camera Connection ................4 2.2.2 PTZ Camera Connection ..................
  • Page 5 5.3.2 Detection Timer....................20 5.3.3 Alarm Timer ....................... 20 5.4 Detection Setting......................21 5.5 PTZ Camera Setting ....................22 5.6 System Setting......................23 5.6.1 Password Setting....................23 5.6.2 System Upgrade ....................23 5.6.3 Backup & Restore Configurations..............24 5.6.4 Video Backup..................... 24 5.6.5 Record Log Backup ...................
  • Page 6: Package Content

    BEFORE USING THIS DVR 1. BEFORE USING THIS DVR 1.1 Package Content ¾ Standard Package … DVR … HDD screws … Adapter & Power cord … CD Manual … IR Remote Controller … Manual for IR Remote Controller 1.2 Front Panel LED Indicators HDD is reading or recording.
  • Page 7: Before Using This Dvr

    BEFORE USING THIS DVR Press to display each channel in full screen one by one starting from CH1. When the last channel is displayed, it will repeat from CH1 again. To exit this mode, press “SEQ” again. Press to show the 4-channel display mode. 11) CH1 ~ 4 Press the channel number keys to select the channel to display.
  • Page 8 BEFORE USING THIS DVR Note: To know how many audio outputs your DVR supports, please refer to its specifications. MONITOR Connect to a CRT monitor for video output. Connect to a LCD monitor directly. EXTERNAL I/O This port is used to connect external devices (such as speed dome cameras or external alarm, etc).
  • Page 9: Connection And Setup

    CONNECTION AND SETUP 2. CONNECTION AND SETUP Before the DVR is powered on, make sure you have installed a hard disk and connected at least one camera. For details, please refer to the following sections. Note: The DVR is designed to automatically detect the video system of the connected cameras (NTSC or PAL).
  • Page 10: Camera Connection

    CONNECTION AND SETUP Step4: Align the screw hole on the each bracket with the screw hole on the each side of the HDD as shown below, and fix the HDD to the bracket with a HDD screw supplied. Step5: Close the upper cover of the DVR, and fasten all the screws you loosened in Step 1. 2.2 Camera Connection The cameras must be connected and power-supplied before the DVR is powered on.
  • Page 11: Ptz Camera Connection

    CONNECTION AND SETUP 2.2.2 PTZ Camera Connection The following description is taking our brand’s PTZ camera as an example. For DVR setting to control the PTZ camera, please refer to “5.5 PTZ Camera Setting” at page 22. For detailed PTZ camera control and operation, please refer to its own user manual.
  • Page 12: Dvr Power On

    CONNECTION AND SETUP STEP 5: Set the speed dome camera at the DVR side. Go to “ADVANCED CONFIG” l “DEVICES” to set the speed dome camera. a) Select the device to “PTZ”. b) Set the ID to the value the same as the one set in the speed dome camera. The default ID of the camera is 000.
  • Page 13: Date And Time Setting

    CONNECTION AND SETUP 2.4 Date and Time Setting Before operating your DVR, please set the date and time on your DVR FIRST. Note: Please DO NOT change the date or time of your DVR after the recording function is activated. Otherwise, the recorded data will be disordered and you will not be able to find the recorded file to backup by time search.
  • Page 14: Clear Hard Disk

    CONNECTION AND SETUP 2.5 Clear Hard Disk It’s recommended to clear all data in the hard disk for the first time to user this DVR to ensure the recorded data are not mixed with other data previously saved in the same hard disk.
  • Page 15: Gui Display With Usb Mouse Control

    GUI DISPLAY WITH USB MOUSE CONTROL 3. GUI DISPLAY WITH USB MOUSE CONTROL 3.1 Connect USB Mouse Connect your USB mouse to one of the USB ports on the DVR front panel, and check if there’s a mouse icon ( ) on the screen, indicating the USB mouse is detected properly.
  • Page 16: Channel Switch

    GUI DISPLAY WITH USB MOUSE CONTROL Click to select the audio channel you want: In the live mode, only the live audio channels can be selected. In the playback mode, live and playback audio channels can be selected. Click to enter the PTZ mode and show the PTZ camera control panel.
  • Page 17: Main Menu

    GUI DISPLAY WITH USB MOUSE CONTROL Up / Down / Left / Click to move your selection up / down / left / right, or change settings. Right This two buttons are designed for the PTZ camera Iris + / Iris - which uses Pelco-D to control.
  • Page 18: Basic Operation

    BASIC OPERATION 4. BASIC OPERATION 4.1 Live Page Icon Function Icon Function Icon Function Playback audio channel Live audio channel (1~4) Audio channel off (1~4) Digital zoom on Digital zoom off Timer recording Network disconnected Internet connected LAN connected USB flash drive / device No USB device USB mouse connected connected...
  • Page 19: Playback

    BASIC OPERATION 4.3 Playback Click “ ” on the quick menu bar to display the playback control panel, and click play the latest recorded video clip, or click to enter the search list. Note: There must be at least 8192 images of recorded data for playback to work properly.
  • Page 20: Event Search

    BASIC OPERATION 4.3.2 Event Search Click to quickly search the recorded files by event lists: RECORD / MOTION / ALARM / TIME, or select FULL to show all the event logs. To quickly search the time you want, select “QUICK SEARCH”. Set the time range you want, and select “SUBMIT”...
  • Page 21: System Sources Reallocation

    BASIC OPERATION 4.5 System Sources Reallocation Go to “QUICK START” Æ “GENERAL”, and select “PRIORITY” to reallocate the system sources to live display and record. There are two options for this function: RECORD FIRST / DISPLAY FIRST. QUICK START GENERAL CHANNEL TITLE TIME SETUP EVENT STATUS...
  • Page 22: Frequently-Used Functions

    FREQUENTLY-USED FUNCTIONS 5. FREQUENTLY-USED FUNCTIONS 5.1 Quick Search Press “LIST” on the DVR front panel to enter the time search menu as follows: EVENT INFORMATION HARD DISK ALL HDD ; 01 † 02 † 03 † 04 CHANNEL 2009 15 : 20 SUBMIT Step1: Select the hard disk and channel including the video data you want to search.
  • Page 23: Record

    FREQUENTLY-USED FUNCTIONS 5.2 Record 5.2.1 Quick record setting Right-click to display the main menu, and select “QUICK START” Æ “GENERAL” Æ “RECORD CONFIG”. Click “SETUP” to enter the setting page individually for manual record, event record and timer record. QUICK START GENERAL CHANNEL TITLE TIME SETUP...
  • Page 24: Detailed Record Setting

    FREQUENTLY-USED FUNCTIONS 5.2.2 Detailed record setting Right-click to display the main menu, and select “ADVANCED CONFIG” Æ “RECORD”. Note: Please DO NOT change the date or time of your DVR after the recording function is activated. Otherwise, the recorded data will be disordered and you will not be able to find the recorded file to backup by time search.
  • Page 25: Schedule Setting

    FREQUENTLY-USED FUNCTIONS KEEP DATA LIMIT (DAYS) Assign the maximum recording days from 01 to 31 after which all the recorded data will be removed, or select “OFF” to disable this function. RECORD CONFIG Please refer to “5.2.1 Quick record setting”. 5.3 Schedule Setting Right-click to display the main menu, and select “SCHEDULE SETTING”.
  • Page 26: Detection Timer

    FREQUENTLY-USED FUNCTIONS 5.3.2 Detection Timer Click “DETECTION”. In “DETECTION TIMER”, select “ON” to enable record timer, and select the day and time for this function. SCHEDULE SETTING RECORD DETECTION TIMER DETECTION ALARM EXIT X axis: 0 ~ 24 hours. Each time bar is 30 minutes. Y axis: Monday ~ Sunday.
  • Page 27: Detection Setting

    FREQUENTLY-USED FUNCTIONS 5.4 Detection Setting Right-click to display the main menu, and select “ADVANCED CONFIG” Æ “DETECTION”. ADVANCED CONFIG CAMERA CH1 CH2 CH3 CH4 DETECTION ALERT NETWORK DISPLAY MOTION RECORD ALARM DEVICES AREA EDIT EXIT LS (Level of Sensitivity) “LS” is to set the sensitivity of comparing two different images. The smaller the value is, the higher sensitivity for motion detection.
  • Page 28: Ptz Camera Setting

    FREQUENTLY-USED FUNCTIONS AREA Click “EDIT” to set the motion detection area. There are 16 × 12 grids per camera for all channels. Pink blocks represent the area that is not being detected while the transparent blocks are the area under detection.
  • Page 29: System Setting

    FREQUENTLY-USED FUNCTIONS 5.6 System Setting 5.6.1 Password Setting Right-click to display the main menu, and select “SYSTEM” Æ “TOOLS”. SYSTEM TOOLS LANGUAGE ENGLISH SYSTEM INFO ADMIN PASSWORD SETUP BACKUP DATA (USB) OPERATOR PASSWORD SETUP BACKUP LOG (USB) UPGRADE SUBMIT BACKUP CONFIG SUBMIT RESTORE CONFIG SUBMIT...
  • Page 30: Backup & Restore Configurations

    FREQUENTLY-USED FUNCTIONS Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32 format first. For the list of compatible USB flash drives, please refer to “APPENDIX 2 COMPATIBLE USB FLASH DRIVE LIST” at page 5.6.3 Backup &...
  • Page 31 FREQUENTLY-USED FUNCTIONS SYSTEM TOOLS START DATE 2009/NOV/19 SYSTEM INFO START TIME 08:30:21 BACKUP DATA (USB) END DATE 2009/NOV/19 BACKUP (DVD) END TIME 17:59:29 ; 01 † 02 † 03 † 04 BACKUP LOG (USB) CHANNEL HARD DISK ALL HDD BACKUP SUBMIT REQUIRE SIZE: 554MB SUBMIT EXIT...
  • Page 32: Record Log Backup

    FREQUENTLY-USED FUNCTIONS 5.6.5 Record Log Backup Right-click to display the main menu, and select “SYSTEM” Æ “BACKUP LOG (USB)” This function is used to backup the record log list. Insert a compatible USB flash drive to the USB port at the front panel. Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32 format first.
  • Page 33: Clear All Hdd Data

    FREQUENTLY-USED FUNCTIONS 5.6.6 Clear All HDD Data Right-click to show the main menu, and select “SYSTEM” Æ “SYSTEM INFO” Æ “CLEAR HDD”. SYSTEM TOOLS BAUD RATE 2400 SYSTEM INFO HOST ID BACKUP DATA (USB) AUTO KEY LOCK NEVER BACKUP LOG (USB) CLEAR HDD HDD-0 RESET DEFAULT...
  • Page 34: Pppoe

    FREQUENTLY-USED FUNCTIONS DNS (PRIMARY DNS / SECONDARY DNS) Key in the IP address of the domain name server obtained from your ISP (Internet Service Provider). PORT The valid number ranges from 1 to 9999. The default value is 80. Typically, the TCP port used by HTTP is 80.
  • Page 35: Dhcp

    FREQUENTLY-USED FUNCTIONS 5.7.3 DHCP Note: When DHCP configuration is completed, please move to “DDNS” to configure the DDNS service. ADVANCED CONFIG CANERA NETWORK SNTP FTP E-MAIL DDNS DETECTION NETWORK TYPE DHCP ALERT 192.168.001.010 NETWORK GATEWAY 192.168.001.254 DISPLAY NETMASK 255.255.255.000 RECORD PRIMARY DNS 168.095.001.001 DEVICES...
  • Page 36: Event Notifications

    FREQUENTLY-USED FUNCTIONS Note: If you want to additionally apply a DDNS service instead of using ours, please refer to http://www.surveillance-download.com/user/CMS.pdf check “Appendix 2” for details. ADVANCED CONFIG CANERA NETWORK SNTP FTP E-MAIL DDNS DETECTION DDNS ALERT SYSTEM NAME default NETWORK HOST NAME MAC000E5318B3F0 DISPLAY...
  • Page 37: E-Mail

    FREQUENTLY-USED FUNCTIONS 5.8.2 E-MAIL When this function is enabled and an event occurs, a html file including a link will be sent to the specified E-mail address. Click the link to access to this DVR and check the event recording. ADVANCED CONFIG CAMERA NETWORK SNTP FTP E-MAIL DDNS...
  • Page 38: System Sources Reallocation

    FREQUENTLY-USED FUNCTIONS 5.10 System Sources Reallocation This function is used to reallocate the system sources to live display & record. There are two options for this function: RECORD FIRST / DISPLAY FIRST. QUICK START GENERAL CHANNEL TITLE TIME SETUP EVENT STATUS DATE DISPLAY MOUSE SENSITIVITY PRIORITY...
  • Page 39: Remote Operation

    REMOTE OPERATION 6. REMOTE OPERATION You can also control the DVR remotely via the supplied licensed software “Video Viewer”, Internet Explorer web browser, and Apple’s QuickTime player. Note: For more details about mobile surveillance via your smart phones, please visit our official website www.eagleeyescctv.com, or download the instructions of EagleEyes installation and configuration from www.surveillance-download.com/user/eagleeyes_quick.pdf.
  • Page 40 REMOTE OPERATION b) Set the PC’s IP address as “192.168.1.XXX” (1~255, except 10) in order to make the PC and DVR under the same domain. c) Double-click “ ” icon on your PC desktop to enter the control panel. By defaults, the “Address Book”...
  • Page 41: Control Panel Overview

    REMOTE OPERATION 6.1.2 Control Panel Overview Two control panels are available and can be switched depending on your use habit. Simplified Version (Default)
  • Page 42 REMOTE OPERATION Full Function Version Main Button Overview Button Function Description Full Simplified Function Click to show the predefined IP address(es). You Address Book can add, remove or search the IP address to log in the DVR remotely. Remote Click to go into the detailed Config DVR setting.
  • Page 43: General Operation

    REMOTE OPERATION Button Function Description Full Simplified Function recording of the selected log. Record / Click to start / stop the manual recording. Record Stop Click to take a snapshot of the current view. The Snapshot snapshot will be saved in the path you specified in “Record Setting”.
  • Page 44: Network Backup

    REMOTE OPERATION If “Manual” is checked, click “ ” or “ ” on the main control panel to start the manual recording immediately, and the recordings will be saved in the specified location. If “Motion” and / or “Alarm” are checked, the recording function will also be enabled at the remote side when any event is triggered at the DVR side, and the recordings will be saved in the specified location.
  • Page 45 REMOTE OPERATION Function Description HDD Number / Channel Specify the hard disk (HDD Number) and channel number (Channel) within which have the video data you need. Download by Time Specify the time range within which has the video data you want in the “Start Time”...
  • Page 46 REMOTE OPERATION Firmware Upgrade This function is used to grade your DVR for function scalability. Note: Before using this function, make sure you have the correct upgrade files provided by your installer or distributor. Step1: Click “ ”, and select the IP address of your device in the address book. Step2: Click “...
  • Page 47: E-Map

    REMOTE OPERATION 6.1.4. E-Map Video Viewer is also a Central Management System (CMS) software, which allows network device control & management for up to 16 devices simultaneously. Note: Before using this function, make sure Video Viewer is connected to all the devices (up to 16) you want to monitor.
  • Page 48 REMOTE OPERATION...
  • Page 49 REMOTE OPERATION STEP3: When the E-Map group is created, you will see the tree on the top-left panel, showing all the devices you’ve added to this group. Icon Description The connected device is camera. When it’s selected, it will become red. The connected device is DVR.
  • Page 50 REMOTE OPERATION ¾ For Single E-Map Group Right-click on the group name to show the shortcut menu list, and select “Edit E-MAP” or “Remove E-MAP” as needed.
  • Page 51 REMOTE OPERATION ¾ For Building E-Map Group Right-click on the group name to show the shortcut menu list, and select “Edit Building E-MAP” or “Remove E-MAP” as needed. To edit or remove a certain level of the building E-Map group, right click on the level name, and select “Edit E-MAP”...
  • Page 52: Web Browser

    REMOTE OPERATION 6.2 Web Browser You can view the images or operate your DVR with a web browser, such as Internet Explorer, Mozilla Firefox or Google Chrome. Note: The supported PC operation systems are Windows 7, Vista & XP. Note: To use Mozilla Firefox or Google Chrome for remote access, please go to Apple’s official website (http://www.apple.com/quicktime/win.html) to download and install QuickTime first.
  • Page 53 REMOTE OPERATION Icon Description Click to go to the live view of the DVR. Click to enter the playback panel where you can search or select the event you want to play and download to your PC simultaneously. For details, please refer to “6.2.1 Event Download &...
  • Page 54: Event Download & Playback

    REMOTE OPERATION 6.2.1 Event Download & Playback Close all / Click to close the current playback video clip (in the red frame), or Close to close all playback video clips. Click to jump to the next / previous time interval in an hour, for example, 11:00 Previous / ~ 12:00 or 14:00 ~ 15:00, and start playing the earliest event video clip Next Hour...
  • Page 55: Appendix 1 Specifications

    APPENDIX 1 SPECIFICATIONS APPENDIX 1 SPECIFICATIONS 4CH DVR Video System NTSC / PAL (auto detection) Video Compression Format H.264 Video Input 4 channels (composite video signal 1 Vp-p 75 BNC) Video Output (BNC) Main Monitor: For stable display Video Output (VGA) Built-in (Resolution support up to 1600 x 1200) Audio Input...
  • Page 56 APPENDIX 1 SPECIFICATIONS 4CH DVR Key Lock (Password Protection) Local User Level Administrator & Operator Video Loss Detection Camera Title Supports up to 12 letters Video Adjustable Hue / Saturation / Contrast / Brightness Date Display Format YY/MM/DD, DD/MM/YY & MM/DD/YY Daylight Saving Power Source ( 10%) DC 19V...
  • Page 57: Appendix 2 Compatible Usb Flash Drive List

    APPENDIX 2 COMPATIBLE USB FLASH DRIVE LIST APPENDIX 2 COMPATIBLE USB FLASH DRIVE LIST Please upgrade the firmware of the DVR to the latest version to ensure the accuracy of the following table. If the USB flash drive is not supported by the DVR, the “USB ERROR” message will be shown on the screen.
  • Page 58: Appendix 3 Compatible Sata Hdd List

    APPENDIX 3 COMPATIBLE SATA HDD LIST APPENDIX 3 COMPATIBLE SATA HDD LIST Please upgrade the firmware of the DVR to the latest version to ensure the accuracy of the following table. MANUFACTURER MODEL CAPACITY ROTATION Seagate ST3320613AS 320GB 7200 rpm ST33500320AS 500GB 7200 rpm...
  • Page 59: Appendix 4 Main Menu Structure

    APPENDIX 4 MAIN MENU STRUCTURE APPENDIX 4 MAIN MENU STRUCTURE QUICK START GENERAL CHANNEL TITLE EVENT STATUS DATE DISPLAY MOUSE SENSITIVITY PRIORITY RECORD CONFIG TIME SETUP DATE TIME DATE SETUP DATE INFO DISPLAY DATE OF MODE FORMAT DAYLIGHT DAYLIGHT SAVING SYSTEM TOOLS LANGUAGE...
  • Page 60 APPENDIX 4 MAIN MENU STRUCTURE ADVANCED CONFIG NETWORK E-MAIL DDNS DISPLAY FULL SCREEN DURATION DISPLAY COVERT HDD DISPLAY MODE VGA OUTPUT ALPHA BLENDING RECORD MANUAL RECORD EVENT RECORD TIMER RECORD PRE-ALARM RECORD OVERWRITE EVENT RECORD ALL CH KEEP DATA LIMIT (DAYS) RECORD CONFIG DEVICES SCHEDULE SETTING...
  • Page 61: Appendix 5 Dvr Battery Replacement

    APPENDIX 5 DVR BATTERY REPLACEMENT APPENDIX 5 DVR BATTERY REPLACEMENT DVR time reset after power failure, for example, caused by a power outage, will cause the disorder of the recorded data, and users may have problems in searching the event clip they want.

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