Kia UVO SYSTEM Sorento User Manual page 120

PART 7 Troubleshooting guide
Troubleshooting guide
Before thinking the product has malfunctioned
1. Errors which occur during the operation or installation of the device may be mistaken as a malfunction of the actual device.
2. If you are having problems with the device, try the suggestions listed below.
3. If the problems persist, contact your point of purchase or the nearest service center.
Problem
There are small red, blue, or green dots on
the screen
The sound or image is not working
The sound is not working
When the power is turned on, the
corners of the screen are dark
Sound is working from only one speaker
Sound does not work in AUX mode

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PART 7. Troubleshooting guide
Because the LCD is manufactured with technology requiring high point density, a pixel
deficiency or lighting may occur within 0.01% of total pixels.
Has the Switch for the vehicle been turned to [ACC] or [ON]?
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Has the SYSTEM been turned OFF?
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Has the volume been set to a low level?
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Has the volume been set on mute?
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The display looking somewhat darker after prolonged periods of use is a normal phenomenon
● 
with LCD panels. It is not a malfunction.
If the screen is very dark, contact your point of purchase or the nearest service center.
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Is the position of FAL/BAL sound controls or volume adjusted to only one side?
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Is the audio connector jacks fully inserted into the AUX terminal?
Function