Dell Fonality Installation Manual page 28

Phone? system?
Table of Contents

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FIGURE
7.0.2:
View
accurate
call
reports
by
queue,
agent,
Complete
vs.
Abandoned,
and
many
more!

FIGURE
7.0.3:
Automatically
record
incoming
queue
calls
per
agent.

Select
the
user,
file
type,
and
number
of
calls
to
record
and
you're
good
to
go.

28

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