Related Manuals for AbleNet Responsable
Summary of Contents for AbleNet Responsable
- Page 1 MANUAL AND USER GUIDE Personal Alert System With DECT Technology 900-80238 rev A www.ablenetinc.com 08/11...
- Page 2 PLEASE READ THIS MANUAL COMPLETELY AND SAVE IT FOR REFERENCE. Thank you for choosing Responsable by AbleNet – the most unique Personal Emergency Response System in the world, and covered by both US and Canadian pat- ents. Responsable is your personal link to Family, Friends, or Emergency Personnel when needed.
- Page 3 911, they will automatically have the local ‘caller ID’ of that location. Voice prompts provide easy set-up and testing. The Responsable Base unit comes with 4 rechargeable batteries to provide up to 24 hours of standby power in the event of a power outage.
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Page 4: Table Of Contents
Table Of Contents Limitation of Liability ........... 7 Installing the Batteries ..........8 Pendant - small white batteries ...........8 Charging Extra Battery ............9 Base - Larger AA Rechargeable Batteries ......9 Master ON/OFF switch ............11 Connecting the Base Unit ........... 12 Power Connection ............12 Telephone Connection ............12 Use with existing phones ..........13... - Page 5 Table Of Contents General Warnings and Precautions ......42 Important Safety Instructions ........43 Manufacturer Disclaimers and Limited Warranty ..44 Limited Warranty .............45 Return Material Authorization (RMA) .........47 Replacement Parts / Optional Accessories ....48 Product Specifi cations ..........49...
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Page 6: Package Contents
Package Contents • Pendant - 2 Rechargeable Li-Ion Batteries • Responsable Base Unit - 4 Rechargeable AA Batteries • Belt Clip • Wrist/Walker/Wheelchair strap • AC Adapter • Lanyard • Phone Cord • User Manual Pendant Base Unit AC Adapter... -
Page 7: Limitation Of Liability
Instructions. It will be the sole responsibility of the purchaser and any user to assure that the Responsable by AbleNet product is installed and programmed properly, and that the unit is used and maintained correctly. This includes, but is not limited to, periodic use to... -
Page 8: Installing The Batteries
Installing the Batteries Pendant - small white batteries The Pendant requires one of the white/Li-Ion (Lithium Ion) batteries at any given time. The pendant should be able to run up to 4 months on a fully charged battery. The second battery is to be charging in the Base unit when not being used in the Pendant. -
Page 9: Charging Extra Battery
Charging Extra Battery Place the extra Pendant battery into the front charging area of the Base unit so that it will charge and be ready when its time to swap the batteries around. The LED on the right side will show red when charging and green when fully charged. - Page 10 When you fi rst get your unit - these batteries will probably be low, or even fully discharged - and will need to be charged for 24 hours before being able to provide you the 24 hour battery back-up protection. Remove the cover on the bottom of the Base unit.
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Page 11: Master On/Off Switch
Master ON/OFF switch The System has a Master ON/OFF switch on the bottom of the base unit – just left of the rechargeable batteries. This switch controls all power: back up batteries and power from the AC adapter. This switch should be ON at all times while the unit is in use. -
Page 12: Connecting The Base Unit
Connecting the Base Unit Power Connection Simply plug in the AC Adapter in to the nearest electri- cal outlet. Plug the other end of the AC power adapter into the Base unit. You need to push the plug into the opening in the Base unit and twist 90’... -
Page 13: Use With Existing Phones
wall, and the other end into either one of the telephone jacks at the back of the Base unit. Note - you will feel a ‘click’ when the cords are fi rmly seated in the recep- tacles. Use with existing phones It is recommended that you plug a conventional tele- phone into the open jack on the Base Unit. -
Page 14: How To Handle Voip And Dsl
How to Handle VoIP and DSL If Your Phone System is VoIP Voice-over-Internet Protocol (VoIP) is a telephone service that sends your call over the Internet instead of through the regular telephone system. The System will work with most VoIP systems. It is important (if you haven’t already done so) that you register your physical address with your VoIP provider and check to ensure that 911 service is available to you. -
Page 15: How To Handle Dsl
How to Handle DSL If your home has DSL service for your computer, you must use a DSL fi lter in line with the System or it will not work. This fi lter can be obtained from a local electronics supplier or your DSL service provider. -
Page 16: Base Unit Options And Features
911 emergency services. Note: If no Friend’s list phone numbers are entered or a mistake was made while programming the Responsable, it will automati- cally default to 911 for each of the 3 slide switch settings. If you choose not to program any Friends numbers, simply skip these next steps on “Programming Tele-... - Page 17 How does the Base unit know when to go to the next number? The base unit will fi rst dial the fi rst number in the “Friends” list. About 10 seconds into the conversa- tion, the Base unit will interrupt the call and announce “This is an emergency call.
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Page 18: Programming The Base Unit
Programming the Base Unit Programming Telephone Numbers If you choose to only contact 911 - and not a custom telephone number - skip these next steps (and go to page 16) - and make sure your slide switch on the back of the Base unit is set to “911 only”. - Page 19 fi nished. This important step keeps the Responsable System from actu- ally calling your emergency contacts as you enter them. Step 3: Move the slider switch on the back of the Base Unit to “Learn Mode”.
- Page 20 Note: Once you exit Programming Mode, adding addi- tional numbers requires starting over and re-entering ALL Emergency Contact numbers. You cannot simply add a new number to the end of the sequence or change Emer- gency Contact number 2, for example. Step 7: When you have completed entering all Emer- gency Contact numbers, the Base Unit will speak, “End of programming”.
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Page 21: Programming Worksheet
Programming Worksheet Call a friend or family member on your telephone. Slide switch to LEARN MODE [voice prompt – Learn Mode] Enter: “1 2 3 4 #” [voice prompt – one, two, three, four, “#” - Enter 1st phone number followed by # ] (Enter the 1st phone number then “#”) : __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ # [voice prompt –... -
Page 22: Programming Special Features
Programming Special Features There are a few features you can program into the System. A typical user will not need these features - and may skip to the next page. If you choose to change any of these features, use the same programming set-up as before: 1. - Page 23 is used to DEMO the unit without having access to a telephone line. We use this feature with a Viking DLE- 200 test box. NEVER LEAVE THE UNIT IN THIS MODE FOR NORMAL OPERATION. 1. Enter 1234 [Voice prompt – Option Mode] 2.
- Page 24 4. Enter # (to exit programming mode) [Voice prompt – Programming complete] 5. Slide Programming Switch to “Friend, 911 – Friends Only – 911 Only” Option #9 – Reset To Factory Settings (This option will ERASE all programmed friend numbers and reset all options.) 1.
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Page 25: Adding Additional Pendants To The System
Adding Additional Pendants to the System The System comes with one Pendant. If you want to add additional pendants to your system - follow the direc- tions here. The Pendant’s unique ID code should already be paired with the Base unit when it came from the factory. You can add a total of 4 Pendants and Emergency Wall Com- municators (see “Replacement Parts / Optional Acces- sories”... - Page 26 3. When Pendant learning has been successful you will hear “All Systems are OK” and then it will announce the call setting that the base is set to – Friends 911 Mode, Friends Only or 911 Only. • If “Base and Pendant out of Range” or “Pendant Learning Failed”...
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Page 27: Operating The System
Operating the System Emergency Dialing Using the Pendant In the event of an emergency, press the Blue button on the front of the Pendant. When this button is pressed for 2 seconds, the System will automatically start dialing from the list of numbers. Blue Button If set to the “911 only”... -
Page 28: Holding The Pendant
Holding the Pendant Hold the Pendant as you would any normal telephone receiver - close to the head so that you can hear the other person being called - and they can hear you speak- ing. Hanging -Up If you choose to cancel the call once initiated - you can simply push the Gray button on the back for a second to cancel the call and you will hear “Hanging up”. -
Page 29: Answering An Incoming Call With The Pendant
Answering an Incoming Call with the Pendant The System has the ability to answer incoming calls through the pendant or the Emergency Wall Commu- nicator accessory. When the phone rings (the pendant will NOT ring), push the Blue Emergency button or Red “HELP”... -
Page 30: Lanyard, Belt Clip Or Wrist Strap
Lanyard, Belt Clip or Wrist Strap. The System includes 3 accessories for carrying/wearing the Pendant: a lanyard, belt clip, and wrist-strap. The wrist-strap can also be used to attach the Pendant to a wheelchair, bed rail or other object as-needed. -
Page 31: Battery Check
Battery Check To check the status of the Pendants battery, Press and Release the Gray button at the back of the Pendant. A voice announcement will announce one of the following messages: Battery is ok-Check the battery condition twice a month. Battery is low-The battery should be replaced within the next week. - Page 32 The battery should be tested at least twice a month along with the System Check outlined on the next page. When it gets to the point after a few years that the pendant battery only lasts 4 weeks before needing to be charged - it is then time to replace both the Pendant batteries.
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Page 33: System Check
System Check The Gray button on the back of the pendant will also perform a SYSTEM CHECK. Press and hold this button for more than four (4) seconds. One of the following announcements will be made. “All systems are ok.” This confi... - Page 34 If you receive a failure notifi cation, please refer to the “Troubleshooting Guide” on page 37 of this manual to determine the cause. This testing feature is very useful - allowing you to con- fi rm that the system has coverage from all parts of your home.
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Page 35: Operating Range
Operating Range The operating range of your System will depend on many factors including intervening walls, electrical interfer- ence or various appliances such as vacuum cleaners, microwave ovens, mixers, coffee grinders, hair dryers and other sources of electrical noise around the house. The system should cover your typical home and a short dis- tance into your yard. -
Page 36: Periodic Testing / Maintenance
Periodic Testing / Maintenance It is highly recommended that you preform a full System Check (see page 33) at least twice a month. This will confi rm that the Pendant battery is in good condition and that the Base unit is able to get a dial tone. Replacing Batteries Replace the Base unit batteries every 2 years - or as needed. -
Page 37: Troubleshooting Guide
Troubleshooting Guide What if I can’t get the System to work? Step 1 – Check the PENDANT. What to do: Press the Gray Battery Test / System Check button on the back of the Pendant. What to expect: A voice should announce the condition of the battery. A light on the front of the Pendant will come on. - Page 38 Step 4 – Push the gray RESET button with a pen at the back of the base unit (next to the power cord). Check the system. If it is now working skip the remaining steps.. If your Responsable by AbleNet is still not working, call our TECH SUPPORT department at 800-322-0956.
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Page 39: Information The Fcc Wants You To Know
Information The FCC Wants You To Know FCC ID: TYD3X911 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired opera- tion. - Page 40 This equipment also complies with Part 68 of the FCC rules and the requirements adopted by the ACTA: US:TYDW400B3X911 REN: 0.0B a) On the bottom of this equipment is a label that contains, among other information, a product identifi er - in this case, US:TYDW400B3X911.
- Page 41 Should you experience trouble with this equipment, please contact AbleNet at 800-322-0956 for repair or warranty information. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
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Page 42: General Warnings And Precautions
General Warnings and Precautions Warning! • Manufacturer DOES NOT represent this unit to be waterproof. To reduce the risk of damage to the unit, DO NOT expose the pendant or base unit to prolonged water, rain or moisture. • The System is intended for residential use only. It may not work properly if connected to some commercial phone systems. -
Page 43: Important Safety Instructions
Important Safety Instructions When using your System , please observe the following instructions in order to reduce the risk of personal injury, electrical shock, or fi re. 1. Save these instructions for future reference. 2. Read all instructions carefully and make sure you understand them. -
Page 44: Manufacturer Disclaimers And Limited Warranty
Manufacturer Disclaimers and Limited Warranty COMMUNICATION AND RESPONSE LIMITATIONS: Pur- chaser acknowledges that signals which are transmitted over telephone lines, or other modes of communication pass through communication networks wholly beyond the control of Manufacturer and are not maintained by Manufacturer, and, therefore, Manufacturer shall not be responsible for any equipment or communication failure which prevents transmission signals from reaching your... -
Page 45: Limited Warranty
If a valid claim is received during the warranty period, at AbleNet’s option and to the extent permitted by law, AbleNet will either (i) repair the defect at no charge, using new or refurbished replacement parts at no charge to you,... - Page 46 (c) subjecting the products to abnormal usage or conditions; or (d) other acts which are not the fault of AbleNet or manufacturer, are excluded from coverage IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE...
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Page 47: Return Material Authorization (Rma)
RIGHTS THAT VARY FROM STATE TO STATE OR FROM ONE JURISDICTION TO ANOTHER. Return Material Authorization (RMA) No Product may be returned directly to AbleNet with- out fi rst contacting AbleNet at 1(800)322-0956 or via the website at www.ablenetinc.com, for a Return Mate- rial Authorization (“RMA”) number. -
Page 48: Replacement Parts / Optional Accessories
This wall button can be permanently mounted to the bedroom or bathroom wall - and provide the same 2-way voice communication, just like the Pendant in an emergency. Visit AbleNet’s website at www.ablenetinc.com or call 1-800-322-0956 for more product information and pric- ing. -
Page 49: Product Specifi Cations
Product Specifi cations RF Technology: 1.9 Ghz DECT System Operating Range Covers your typical American house and into the front, back, and side yards. Power Adapter Ratings Input: 110 VAC Output: 7.5 volts DC - 500 mA Base Unit Power Consumption 120 mA in standby mode 200 mA when dialing Back-up Battery Supply... - Page 52 AbleNet, Inc. Mpls./Saint Paul, MN 55113 800-322-0956 www.ablenetinc.com www.ablenetinc.com...