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DAP Technologies M9020 User Manual

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User's Manual
M9020
United States
8945 South Harl Avenue, Suite 112
Tempe, Arizona, 85284 USA
Phone: +1 (855) DAP-TECH
2915 Premiere Parkway, Suite 300
Duluth, Georgia, 30097 USA
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4535 Wilfrid Hamel Blvd., Suite 100
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Phone: +1 (418) 681-9394
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  • Page 1 Enter “ ‘ Space Ctrl Shift Rugged Tablet Computer User's Manual M9020 Europe, Middle East, Africa United States Canada 9 The Chambers, Vineyard 8945 South Harl Avenue, Suite 112 4535 Wilfrid Hamel Blvd., Suite 100 Abingdon UK OX14 3PX Tempe, Arizona, 85284 USA...
  • Page 2 WARRANTY DAP Technologies warrants that each of its products is free from material and workmanship defect for a period of one year starting from the invoice date. If the customer discovers a defect, DAP Technologies will, at its option, repair or replace the defective product at no charge to the customer, provided it is returned during the warranty period, with transportation charges prepaid.

  • Page 3: Table Of Contents

    Removing the Memory Card .............1-14 Installing the SIM Card ..............1-15 Installing the Battery Pack ..............1-17 Removing the Battery Pack ............1-18 Connecting to AC Power ..............1-19 Turning the M9020 On and Off ............1-20 Turning On ................1-20 Turning Off ................1-21 DAP Technologies...
  • Page 4 Using u-center ................2-24 Using the Camera ................2-26 Opening the Camera ..............2-26 The Camera Screen ..............2-27 Shooting Photos ...............2-28 Camera Settings ...............2-29 Using the DAP Control Center ............2-32 Opening the DAP Control Center ..........2-32 Viewing System Information .............2-33 Defining Hotkeys ...............2-34 DAP Technologies...
  • Page 5 Connecting the Docking Station ............5-2 Overview of the Vehicle Docking Station ........5-2 Docking the M9020 ..............5-4 Connecting the Docking Station ..........5-6 Maintenance, Troubleshooting and Specifications ......A-1 Taking Care of Your M9020 ..............A-2 Location Guidelines ..............A-2 General Guidelines ..............A-2 Cleaning Guidelines ..............A-2 Touchscreen Guidelines ............A-2 Troubleshooting ................A-3...
  • Page 6 Informations de sécurité (FR) ...........B-4 About the Batteries ..............B-5 About the Adapter ..............B-5 FCC Regulations ................B-6 ANSI/ISA 12.12.01-2013 ..............B-7 CAN/CSA C22.2 No. 213-M1987 .............B-7 CE Notice (European Union) ............B-7 RF Exposure Information (SAR) ............B-8 IC Regulations ..................B-8 Important Note ................B-9 DAP Technologies...

  • Page 7: Preface

    • Chapter 1: Getting Started, takes you through the process of setting up your M9020 and identifying its external components. • Chapter 2: Operating Your M9020, tells you how to use M9020’s components and features. • Chapter 3: Connecting Your M9020, provides information on installing and using peripheral devices.

  • Page 8: Notational Conventions

    A title, command, setup item, value, option, or button that you can see on the screen is shown in bold typeface. For example: Select When I press the power button, set it to Shut down, and then tap the Save changes button. DAP Technologies...

  • Page 9: Getting Started

    – places you could not take a consumer-grade tablet computer. This chapter tells you, step by step, how to get the M9020 up and running. You will find instructions for the following procedures: •...

  • Page 10: Unpacking

    Unpacking After unpacking the shipping carton, you should find these standard items. Inspect all items. If any item is damaged or missing, notify your dealer immediately. √ M9020 √ Battery Packs & > Caps Enter “ ‘ Space Ctrl Shift √...

  • Page 11: Optional Items

    Keep the shipping carton and packaging materials in case you need to ship or store the M9020 in the future. NOTE: Actual items may slightly differ depending on the purchased configuration. Optional Items √ Vehicle Dock √ Battery Charger Getting Started...

  • Page 12: Device Overview

    Allows you to take photos. Touchscreen Glass-on-glass resistive touchscreen Barcode Scanner Press to activate the barcode scanner Button located on the top left corner of M9020. Menu and Common Windows function keys Function Keys (F1 ~ F5, Menu). DAP Technologies...
  • Page 13 - Faulty: Cannot charge. - Either Battery #1 or Battery #2 is missing. Keyboard Integrated keyboard. Power Switch Press to turn on the M9020. Speaker Integrated speaker. Press to access the front / rear camera Camera Button feature. Provides automatic display brightness 10 Light Sensor functionality.

  • Page 14: Rear View (With Compartment Cover And Battery Packs)

    Rotate the latch to lock or unlock the Battery Lock Latch battery pack. Supplies power to your M9020 when external power is not connected. Battery Packs NOTE: At least one battery pack is required to power up the M9020.

  • Page 15: Rear View (Without Compartment Cover And Battery Packs)

    Rear View (Without Compartment Cover and Battery Packs) Full COM WARNING: Prior to using the connection points, contact Full COM DAP Technologies at: +1 (855) DAP-TECH. Failure to follow this instruction could void product warranty. Item Description Battery Bays Bays for battery pack installation.
  • Page 16 The cable connectors are located under the compartment cover on the rear panel. The following image illustrates the connector locations. WARNING: Prior to using the Full COM connection points, contact Full COM DAP Technologies at: +1 (855) DAP-TECH. Failure to follow this instruction could void product warranty. Item 2x Full COM...

  • Page 17: Top And Bottom View

    Bottom View Item Description Screw Holes for Hand To attach the hand strap to the side of the Strap M9020. Barcode Reader For reading 1D/2D barcodes. Audio Connector Connects to a stereo headset, external speakers, or an audio recording device.

  • Page 18: Installing The Hand Strap And Stylus

    Installing the Hand Strap and Stylus Your M9020 comes with a stylus for use with the touch screen. For storing the stylus, you need to attach the supplied hand strap to your M9020. Perform the following to prepare and install the hand strap and stylus to your...

  • Page 19: Removing The Stylus

    Insert the stylus into the stylus loop on the hand strap. Removing the Stylus Pull the stylus by its tab to remove it from the hand strap. Getting Started DAP Technologies 1-11...

  • Page 20: Releasing The Compartment Cover

    Use the tip of the stylus to release the four (4) screws on the compartment cover. CAUTION: Avoid damaging the internal cable connectors. RS-232 and USB cables are con- nected to the motherboard under the compartment cover. Lift the cover in an angle as shown. 1-12 DAP Technologies Getting Started...

  • Page 21: Tightening The Compartment Cover

    Top view Rear view Installing the Memory Card The M9020 has a memory card slot for additional storage space. Perform the following to install a microSD card in your M9020: Release the compartment cover. See “Releasing the Compartment Cover” on page 1-12.

  • Page 22: Removing The Memory Card

    Slide the microSD socket cover to the “LOCK” direction. 7. Tighten the compartment cover. See “Tightening the Compartment Cover” on page 1-13. Removing the Memory Card Follow the microSD card installation steps in reverse order, to remove the microSD card. 1-14 DAP Technologies Getting Started...

  • Page 23: Installing The Sim Card

    Installing the SIM Card The M9020 supports data connection using WWAN SIM cards. Perform the following to install the SIM card in your M9020: Release the compartment cover. See “Releasing the Compartment Cover” on page 1-12. Slide the SIM card holder to the “OPEN” direction.

  • Page 24: Removing The Sim Card

    Network” on page 2-17. Removing the SIM Card Turn off the M9020 (see “Turning On” on page 1-20). Follow the SIM card installation steps in reverse order, to remove the SIM card. See “Installing the SIM Card” on page 1-15.

  • Page 25: Installing The Battery Pack

    Installing the Battery Pack NOTE: • The battery pack(s) are hot-swappable. Perform the following to install the battery pack to M9020: From the top side of the battery pack, align and place the battery on its bay. Press down on the battery pack.

  • Page 26: Removing The Battery Pack

    Removing the Battery Pack Perform the following to remove the battery pack from M9020: Rotate the lock latch to the unlock ( ) direction, until the battery pack is released from the socket. Release the battery pack from the bay, and remove.

  • Page 27: Connecting To Ac Power

    The M9020 operates either on external AC power or internal battery power. It is recommended to use AC power when you start up the device for the first time. CAUTION: Use only the AC adapter included with your M9020. Using other AC adapters may damage M9020.

  • Page 28: Turning The M9020 On And Off

    Turning the M9020 On and Off Turning On Make sure that the M9020 is either connected to AC power or that the battery pack is charged. Press and hold the power button ( ) for about 5 seconds, until the power LED lights up.

  • Page 29: Turning Off

    To turn off the M9020, use the “Shut Down” command of your operating system. CAUTION: Wait for at least five seconds after turning off the M9020 before turning it back on. When you finish a working session, you can stop the device by shutting it down...

  • Page 30: Operating Your Tablet Computer

    CHAPTER Operating Your Tablet Computer This chapter provides information about the use of the M9020 and describes the operating basics of the following components and features: • Touch Screen • Keyboard • Panel Keys • Wireless LAN Features • Bluetooth Features •...

  • Page 31: Using The Touch Screen

    Hold the stylus on the screen and drag across the screen to select text and images or move icons to a new location. For more customized stylus settings, use the HIDeGalaxTouch available on the desktop of the device. DAP Technologies Operating Your Tablet Computer...

  • Page 32: Calibrating The Screen

    For calibration you can use the HIDeGalax Touch tool. HIDeGalax Touch Calibration Tool Perform the following to calibrate the screen: Tap Start > All Programs > HIDeGalaxTouch > HIDeGalaxTouch. The following screen opens. Operating Your Tablet Computer DAP Technologies...
  • Page 33 Use the supplied stylus to tap and hold the dot inside the red circle, until it turns into a blue circle. Repeat this process as the dot moves around the screen. When calibration is complete, tap OK button and close the calibration utility screen. DAP Technologies Operating Your Tablet Computer...

  • Page 34: Using The Integrated Keyboard

    Using the Integrated Keyboard Your M9020 includes an integrated keyboard that allows you to enter text and perform various keyboard functions. Keyboard Overview & > Caps Enter “ ‘ Space Ctrl Shift Use the keyboard to type in text and numbers. If you need to use special symbols and functions, marked in yellow on the keyboard, press and hold the Fn key, and then press the corresponding symbol or function key.

  • Page 35: Navigation Keys

    Using the Panel Keys The Panel Keys provide shortcuts for you to utilize the common functions of your M9020, such as opening the camera, activating the bar code reader, and more. & >...

  • Page 36: Using Wireless Lan

    “Using the Camera” on page 2-26. Using Wireless LAN Your M9020 has a built-in wireless radio which automatically detects wireless networks that are within range. Turning the Wireless Radio On and Off By default, the Wi-Fi is turned on. In case you need to turn it on or off, perform the following: Tap Start >...
  • Page 37 Select the Power Options tab. To turn the Wi-Fi on or off, tap ON or OFF in the corresponding box. DAP Technologies Operating Your Tablet Computer...

  • Page 38: Connecting To A Wireless Network

    • Once you are connected to a wireless network, Windows saves the network profile and will automatically connect to that network when it is in range. • For more information on connecting to your wireless network, contact your network administrator. Operating Your Tablet Computer DAP Technologies...

  • Page 39: Using Bluetooth

    By default, the Bluetooth feature is enabled as indicated by the Bluetooth icon ( ) on the taskbar; but your M9020 is not visible to other devices. To make your M9020 visible, check the Discovery box in Bluetooth settings (see “Configuring Bluetooth Settings”...

  • Page 40: Turning The Bluetooth Adapter On And Off

    A pop up menu appears. Tap Turn adapter on or Turn adapter off. NOTE: If the Bluetooth icon is not shown on the task bar, check that the Blue- tooth is activated on DAP Control Center. Operating Your Tablet Computer DAP Technologies 2-11...

  • Page 41: Pairing With Bluetooth Devices

    ) on the taskbar. Tap the Bluetooth icon ( ) to display a pop up menu. Tap Add a Device. The M9020 will scan for Bluetooth devices within range. Select the device you want to pair with, then tap Next.
  • Page 42 Depending on the device you are pairing with, you may be prompted to enter or verify a pairing code. The pairing code entered or shown on your M9020 must be the same as the one on the Bluetooth device. Click Next to continue.
  • Page 43 To reconnect to a Bluetooth device Once a Bluetooth device has been paired with your M9020, you do not need to enter or verify the pairing code as you did the first time. To reconnect to a Bluetooth device, perform the following: Make sure the Bluetooth adapter is on as indicated by the Bluetooth icon ) on the taskbar.

  • Page 44: Configuring Bluetooth Settings

    Tap a menu from the left panel to display the relevant settings on the right. Menu Description General Settings Configures M9020 name and type, enable visibility, notification options, and enable high speed mode support. Operating Your Tablet Computer DAP Technologies...
  • Page 45 M9020. Network Settings Enables networking via Bluetooth connection. Audio Settings Selects how you want to play audio files through M9020 and enable Skype switching. Language Settings Selects the Bluetooth interface language. Settings page Displays the relevant settings to configure. Tap OK to apply changes and close the screen.

  • Page 46: Using The Wwan Network

    Internet using your SIM card and keeps you informed of your wireless connection status. Perform the following to connect to your WWAN network: Install a SIM card on your M9020 (see “Installing the SIM Card” on page 1-15). Open the AirCard Watcher application (tap Start >...

  • Page 47: Using Aircard ® Watcher

    Tap to view and modify wireless network Wireless Profile profile. Tap to open SMS Express to send and receive SMS messages on your M9020. NOTE: Your data plan subscription must support this feature to be able to send and receive SMS messages on your M9020.
  • Page 48 Tap to connect or disconnect from the Button WWAN. A graphical display of the network connection Network Info type. Speed Indicates the network connection speed. Customer Support Tap to open Sierra Wireless support website. Operating Your Tablet Computer DAP Technologies 2-19...

  • Page 49: Configuring Aircard ® Watcher Settings

    Enables data usage tracking and configures data subscription rate plan settings. This feature helps manage and control internet usage when you have a subscription plan with a limited data rate Firmware Displays firmware information. 2-20 DAP Technologies Operating Your Tablet Computer...
  • Page 50 To configure WWAN network profiles Once a SIM card is used in your M9020, its network profile is created. You can view network information, such as profile name, access point name (APN), TCP/IP settings, and more. You can also set AirCard Watcher to automatically ®...

  • Page 51: Using Gps

    Center’ and on ‘Location and Other Sensors’. See more information below. Turning the GPS On and Off In case you need to turn the GPS on or off, perform the following: Tap Start > All Programs > DAP Technologies > DAP Control Center. 2-22 DAP Technologies...

  • Page 52: Enabling The Location Sensors

    To turn the GPS on or off, tap ON or OFF. Enabling the Location Sensors The M9020 is equipped with the u-blox 6 GPS Location Sensor. By default, this location sensor is enabled. Perform the following to enable the location sensors: On Windows desktop, tap Start >...

  • Page 53: Using U-Center

    Tap Start > All Programs > u-blox > u-center > u-center. The u-center Main Screen If the GPS receiver is working correctly, the main screen displays the satellite position and level, data, altitude, compass, speed meter, etc. 2-24 DAP Technologies Operating Your Tablet Computer...
  • Page 54 NOTE: For more information on using u-center, see the u-center User Guide in Start > All Programs > u-blox > u-center > u-center User Guide. Operating Your Tablet Computer DAP Technologies 2-25...

  • Page 55: Using The Camera

    Using the Camera Your M9020 has integrated front and rear cameras for taking photos. Opening the Camera Perform one of the following to open the camera: • Tap Start > All Programs > DAP Technologies > Camera. • Press the camera shortcut key (...

  • Page 56: The Camera Screen

    Tap to open the captured photo. Open the Photo Tap to add/remove the GPS-based location information on the photo (disabled by default). Positioning Tap to switch between front camera and rear Switch camera. Operating Your Tablet Computer DAP Technologies 2-27...

  • Page 57: Shooting Photos

    Tap to activate/deactivate the flashlight function (deactivated by default). Flashlight Tap to enable/disable flash (disabled by default). Flash The only shooting mode available on the M9020 Shooting Mode is automatic. Shooting Photos Open the camera (see “Opening the Camera” on page 2-26).

  • Page 58: Camera Settings

    Tap on the parameter and select the desired value. After all modifications are done, tap Set to save changes. Tap to close the page. Camera Operating Your Tablet Computer DAP Technologies 2-29...
  • Page 59 When all modifications are done, tap OK. Options Please note that you can use variables, to automate the image naming and image folder location and naming. Click the Variables... button for more details on variable names. 2-30 DAP Technologies Operating Your Tablet Computer...
  • Page 60 Tap OK, to return to the • camera screen. When settings are complete, do one of the following: • to capture an image. • to see the image in Windows Photo Viewer. • to close the camera screen. Operating Your Tablet Computer DAP Technologies 2-31...

  • Page 61: Using The Dap Control Center

    Using the DAP Control Center Your M9020 has a control center for viewing system information, setting power options and defining hotkeys. Opening the DAP Control Center Perform the following to open the DAP Control Center: • Tap Start > All Programs > DAP Technologies > DAP Control Center.

  • Page 62: Viewing System Information

    General system information is displayed in the System Info tab on DAP Control Center. Setting Power Options Tap the Power Options tab to control the power state of features such as the WWAN, WLAN, Bluetooth, GPS, Scanner and Cameras. Operating Your Tablet Computer DAP Technologies 2-33...

  • Page 63: Defining Hotkeys

    To assign an action to a hot key, select it on the list and then tap the Action field. A list of actions is displayed on the screen. Select the desired action from the list. NOTE: To activate the hotkey, make sure the Enabled checkbox is checked. 2-34 DAP Technologies Operating Your Tablet Computer...
  • Page 64 Tap New, to assign the next hotkey. Repeat steps from 1 to 4. • Select the key and tap Delete, to delete the hotkey assignment. • Tap Reset All to Default, to restore the default configuration. • to close the Hotkeys page. Operating Your Tablet Computer DAP Technologies 2-35...

  • Page 65: Using The Barcode Reader

    Using the Barcode Reader Your M9020 has a built-in barcode reader which is a 2D imager that you can use to scan barcodes. NOTE: • The built-in barcode reader is an optional accessory. • Alternatively, you can also use a Bluetooth scanner or connect an external barcode scanner to the USB or RS-232 ports.

  • Page 66: Using Scannermanager

    Internal Scanner, Tethered Scanner, and Bluetooth Scanner. Opening the ScannerManager Perform one of the following to open the ScannerManager application:: • Tap Start > All Programs > DAP Technologies > ScannerManager. • Press the ScannerManager shortcut key ( ) icon on the taskbar.
  • Page 67 Tap OK to return to the ScannerManager main page. Bluetooth Scanner Tap Settings to configure the Bluetooth scanner connection parameters. “Working With Bluetooth Scanners” on page 2-40. Tap OK to return to the ScannerManager main page. 2-38 DAP Technologies Operating Your Tablet Computer...
  • Page 68 The available options are as follows: - Keyboard Wedge - Link*One - SDK. b) Tap Settings to modify the selected output configuration. When the modifications are done, tap to close the ScannerManager page. Operating Your Tablet Computer DAP Technologies 2-39...

  • Page 69: Working With Bluetooth Scanners

    Bluetooth MAC address of the computer. Once that barcode has been generated, it does not change. It can be placed on the M9020, and the next time any scanner has to be associated with the unit, an operator simply needs to scan the code and wait the connection to be established automatically.
  • Page 70 COM port to use to connect to the scanner. A virtual COM port must be created. When using Motorola Bluetooth, perform the following, to create a Bluetooth virtual COM port: Tap Start > All Programs > Bluetooth > My Bluetooth. My Bluetooth page opens. Operating Your Tablet Computer DAP Technologies 2-41...
  • Page 71 Add button and create a virtual port (2). Creating a virtual COM port is complete. Return to the ScannerManager Bluetooth Master Configuration to complete the scanner connection. See “Using ScannerManager” on page 2-37. 2-42 DAP Technologies Operating Your Tablet Computer...

  • Page 72: Connecting Your M9020

    CHAPTER Connecting Your M9020 You can extend the capabilities of your M9020 by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter. This chapter gives guidelines on installing and using the following devices: •...

  • Page 73: Connecting Usb Devices

    Connecting USB Devices Your M9020 has one USB port available on the top of the compartment cover. USB Port Connection Use the USB port to connect USB devices, such as a flash disk drive, scanner, printer, keyboard, and mouse. To connect a USB device, simply plug the device cable into the USB port of your M9020.

  • Page 74: Connecting Vga Devices

    Connecting VGA Devices Your M9020 has one VGA port for connecting VGA devices, such as an external monitor. Perform the following, to connect a VGA device: Release the compartment cover. See “Releasing the Compartment Cover” on page 1-12. Gently disconnect the RS-232 and USB cables from the connectors on motherboard.

  • Page 75: Connecting Audio Devices

    Connecting Audio Devices Your M9020 has one combo audio connector that supports both audio in and audio out devices. You can connect speakers, headphones, or a stereo headset. To connect an audio device, simply plug the device cable into the audio connector of your M9020.

  • Page 76: Connecting Serial Devices

    Connecting Serial Devices Your M9020 has one RS-232 port for connecting serial devices, such as barcode scanners, printers, among others. To connect a serial device, simply plug the device cable into the RS-232 port of your M9020. Attach the screws to secure the connection.

  • Page 77: Managing Power

    CHAPTER Managing Power Your M9020 operates either on external AC power or on battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way.

  • Page 78: Battery Pack

    • When you disconnect the AC adapter, disconnect from the electrical outlet first and then from M9020. A reverse procedure may damage the AC adapter or M9020. • When unplugging the connector, always hold the plug head. Never pull on the cord.
  • Page 79 Then plug the male end of the AC power cord into an electrical outlet. Wait until the LED indicator on the battery charger lights from “red” to “green”, indicating charging is finished. NOTE: • The additional battery pack is optional. • The battery pack(s) are hot-swappable. Managing Power DAP Technologies...

  • Page 80: Checking The Battery Level

    Checking the Battery Level Tap the battery icon ( ) or ( ) on the taskbar. The window below appears. On battery power While charging the battery NOTE: The battery capacity indicator shows only an approximate battery level status. DAP Technologies Managing Power...

  • Page 81: Replacing The Battery Pack

    To replace the battery pack, perform the following: Place M9020 face down on a flat even surface. Rotate the lock latch to the unlock ( ) direction, until the battery pack is released from the socket.

  • Page 82: Power Management

    Windows comes with pre-defined Power Options (Balanced, Power Saver, and High Performance) for you to select. You can access Power Options by tapping Start > Control Panel > Power Options. By default, your M9020 is in Balanced Mode. For detailed information on power management, see Windows Help.

  • Page 83: Expanding Your M9020

    CHAPTER Expanding Your M9020 You can optimize the capabilities of your M9020 by using a docking station. This chapter gives guidelines on installing and using the Vehicle Dock. Expanding Your M9020 DAP Technologies...

  • Page 84: Connecting The Docking Station

    Connecting the Docking Station The Vehicle Dock, a docking station designed for use with your M9020, is available as an optional accessory. Overview of the Vehicle Docking Station Front View Item Description Docking Station Connector For connection with the M9020.
  • Page 85 Provides connection to a LAN. USB Ports Connection for 2 x USB 2.0 compatible devices, for example, USB flash drives. Connection for DC power supply with Bare leads DC connector bare leads. Power Connector Connects to the AC adapter. Expanding Your M9020 DAP Technologies...

  • Page 86: Docking The M9020

    Docking the M9020 Perform the following to dock the M9020: Align the golden connector and guide pin holes on your M9020 with the golden connector and guide pins on the docking station. Insert M9020 into the guide pin holes on the docking station.
  • Page 87 Un-docking the M9020 Perform the following to un-dock the M9020: While holding the M9020, press the release latch on the docking station and then lift the device to un-dock it. Release latch Expanding Your M9020 DAP Technologies...

  • Page 88: Connecting The Docking Station

    Connecting the Docking Station Connecting serial devices. Connecting to the network. Network Connecting USB devices. Connecting to the power source. DAP Technologies Expanding Your M9020...

  • Page 89: Maintenance, Troubleshooting And Specifications

    APPENDIX Maintenance, Troubleshooting and Specifications This chapter covers the following topics: • How to care for your M9020 • Troubleshoot your M9020 • M9020 Specifications Maintenance, Troubleshooting and Specifications DAP Technologies...

  • Page 90: Taking Care Of Your M9020

    Taking Care of Your M9020 Location Guidelines • Keep the M9020 at least 13 cm (5 inches) away from electrical appliances that can generate a strong magnetic field such as a TV, refrigerator, motor, or a large audio speaker. General Guidelines •...

  • Page 91: Troubleshooting

    Troubleshooting If you encounter problems when using the M9020, try the following troubleshooting tips first to detect and solve the problem. If the problem persists, contact customer support. Problem Solution The battery is not • Make sure the AC adapter is properly charging.
  • Page 92 Control Panel. • The device may be out of coverage area. Move your M9020 outdoors or closer to a window. • The device may be out of coverage area. Move your M9020 outdoors or closer to a window.

  • Page 93: M9020 Specifications

    M9020 Specifications Technical Specifications • Windows 7 Professional ® Operating System • (optional Windows Embedded Standard 7 ® Processor Intel N2600 Dual Core 1.6 GHz ® Memory 4GB DDR3 • Sunlight-viewable • Glass-on-glass resistive touchscreen Display • Landscape or portrait orientation •...
  • Page 94 » A21CFR1040.10 » IEC/EN 60825-1 Physical Specifications • 9.0 (L) × 7.3 (W) × 2.0 (H) inches Dimensions • 230 (L) × 185 (W) × 51 (H) mm • 2.5 lb. Weight • 1334 g DAP Technologies Maintenance, Troubleshooting and Specifications...
  • Page 95 -22 to +158 °F [-30 to +70 °C] Drop Multiple 6-foot (1.8-meter) drops to concrete 15 kV air discharge, 8 kV direct discharge Sealing IP67 certified Humidity 5%-95%, non-condensing Vibration MIL-STD-810F NOTE: Specifications are subject to change without notice. Maintenance, Troubleshooting and Specifications DAP Technologies...

  • Page 96: Regulatory Information

    This appendix provides regulatory statements and safety notices about your M9020. NOTE: Marking labels located on the exterior of your M9020 indicate the regulations that your model complies with. Check the marking labels and refer to the corresponding statements in this appendix.

  • Page 97: Important Information

    ÉLECTRIQUE mortel ou de blessure grave en cas d’utilisation incorrecte de l’unit. SA1965 AVERTISSEMENT Sert aux instructions destin es alerter l’utilisateur d’un risque mortel ou de blessure grave en cas d’utilisation incorrecte de l’unit . SA1966 DAP Technologies Regulatory Information...

  • Page 98: Safety Information (En

    Safety Information (EN) Follow and adhere to all warnings and instructions on the screen. For your safety, please read all safety and operating instructions before using the M9020. Keep this manual for future reference. Carefully read all recommendations and precautions for use before using this product.

  • Page 99: Informations De Sécurité (Fr

    Suivez et respectez tous les avertissements et instructions figurant sur l’écran. Pour votre sécurité, s’il vous plaît lire toutes les consignes de sécurité et de fonctionnement avant d’utiliser le M9020. Gardez ce manuel pour référence future. Lire avec attention toutes les recommandations et precautions d’emploi avant d’utiliser ce produit.

  • Page 100: About The Batteries

    Do not use the adapter if the cord becomes damaged. • Do not attempt to service the unit. There are no serviceable parts inside. Replace the unit if it is damaged or exposed to excess moisture. Regulatory Information DAP Technologies...

  • Page 101: Fcc Regulations

    The FCC requires indoor use for the 5.15-5.25GHz band to reduce the potential for harmful interference to co-channel Mobile Satellite Systems. Therefore, it will only transmit on the 5.25-5.35 GHz, 5.47-5.725 GHz and 5.725 –5.850 GHz band when associated with an access point (AP). DAP Technologies Regulatory Information...

  • Page 102: Ansi/Isa 12.12.01-2013

    EN 61000-3-2 — “Electromagnetic compatibility (EMC) - Part 3: Limits - Section 2” • EN 61000-3-3 — “Electromagnetic compatibility (EMC) - Part 3: Limits - Section 3” • EN 60950 — “Safety of Information Technology Equipment.” • EN 55022 Emissions requirements Regulatory Information DAP Technologies...

  • Page 103: Rf Exposure Information (Sar

    L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.” DAP Technologies Regulatory Information...

  • Page 104: Important Note

    Important Note IC Radiation Exposure Statement This EUT is compliance with SAR for general population/uncontrolled exposure limits in IC RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528. Regulatory Information DAP Technologies...
  • Page 105 Toll Free : +1 (855) DAP-TECH (327-8324) www.daptech.com United States 8945 South Harl Avenue, Suite 112 Tempe, Arizona, 85284 USA Phone: +1 (855) DAP-TECH 2915 Premiere Parkway, Suite 300 Duluth, Georgia 30097, USA Phone: +1 (855) DAP-TECH Canada 4535 Wilfrid Hamel Blvd., Suite 100 Quebec City, QC Canada G1P 2J7 Toll Free: +1 (800) 363-1993 Phone: +1 (418) 681-9394...

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