Troubleshooting - Emotiva ERC-3 GEN 2 User Manual

Troubleshooting

Problem: No power; amber halo light on the front panel of the ERC-3 is not lit.
Reason: The ERC-3 is turned Off or there is no AC power.
• Verify that your power source is operating correctly.
• Verify that the Power switch on the rear panel of the ERC-3 is turned On.
Problem: The disc loads but refuses to play.
Reason: You could have a damaged or non-standard disc, or the disc could be inserted upside down.
• Verify that the disc you have inserted is a standard (Red Book) audio CD, Hybrid SACD,
or MP3 CD; the ERC-3 will not play other types of discs.
• Verify that the disc is inserted with the "playing" side down (label side up).
• Verify that the disc is clean and not badly scratched.
Note: Some forms of copy protection may cause a disc to not play properly in the ERC-3.
Problem: The disc appears to be playing but there is no sound
Reason: Either there is a problem with your other equipment, or the disc is either
non-standard or damaged.
• Verify that your preamp or pre/pro and other equipment are properly connected.
• Verify that the disc you have inserted is a standard (Red Book) audio CD, Hybrid SACD,
or MP3 CD; the ERC-3 will not play other types of discs.
• Verify that the disc is clean and not excessively scratched.
• If the disc is a computer-recorded disc, verify that it contains only Red Book audio data or
standard MP3 files, and that it is properly closed.
• Try another disc.
Problem: The disc plays part way and then stops.
Reason: The disc could be damaged, dirty, or otherwise defective.
• Verify that the disc is clean and not badly scratched.
• Try another disc.
Problem: An SACD disc will not play.
Reason: The ERC-3 will play the Red Book layer of Hybrid SACDs, but it cannot play SACDs that do not
contain a Red Book CD audio layer.
• Verify that the CD you are trying to play is a Hybrid SACD.
If these troubleshooting suggestions do not eliminate your problem, please contact Emotiva
Technical Support, at 1-877-EMO-TECH (1-877-366-8324), where a real live person will be happy
to get you up and running.
ERC-3
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