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Intellitouch MOH 500e User Manual page 3

Multi-line music-on-hold adapter

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Corded Phone Set-up
2
2
step
step
corded phones
NOTE
GE 2-9450 & 2-9460 Phones
The wiring in the handsets of
GE 9450 and GE 9460 phones is
reversed and your TEHMAs will
require a special crossover
cable to work.
Please contact your dealer
for these special cables.
Multi-Line Music-On-Hold Adapter User Manual
Telephone Extension Hold Music Activators (TEHMA)
For true "hold button activation" of on-hold audio, each phone extension
requires a "hold music activator". Activators must be purchased individually.
Most phones without activators are able to engage the hold music feature by
**
(star key twice)
pressing
immediately pressing the HOLD button on the phone.
A
Corded telephone connection
Remove coiled handset cord from base of phone.
1
Plug short phone cord (supplied) into the "hold music activator" (side marked "B")
2
and other end to phone base.
Plug end of coiled cord (connected to handset) into jack on the hold music activator
3
(side marked "A").
NOTE: After connecting, if you can not hear the dial tone (handset sounds "dead"),
unplug the TEHMA and reconnect it in the opposite direction.
System test
(if test fails, see troubleshooting guide)
From any phone in the office with a "hold music activator" attached, dial an
1
outside phone number (a cell phone works fine).
Place the call on-hold using the HOLD button on the telephone.
2
Return to call and confirm that the on-hold audio was present on the line while on-hold.
3
Using the volume control on audio source, adjust the volume to proper level.
4
IMPORTANT: Excessive volume may cause the on-hold audio to shut off during
playback.
Deactivating hold music manually
If, for any reason, the hold music is activated inadvertently, it can be deactivated by
pressing any key on your phone's dial pad.
Phones with "speakerphone" or "mute" functions
Telephones with "speaker phone" or "mute" function can fool the unit into thinking that
the line is on hold. If this occurs press any key on your phone's dial pad to deactivate the
music. Pressing a key will deactivate the feature for the remainder of the call.
on the telephone keypad and then (optionally)
B
TEHMA
P4/2
2

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