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Digi FastPort User Manual

Digi fastport print server user’s guide
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"Legal": Click here
"Table of Contents": Click here
"Preface": Click here
"Introduction": Click here
"Setting the IP Address": Click here
"Installing and Printing in a MS Windows and IBM OS/2
Environment": Click here
"Installing and Printing on NetWare": Click here
"Installing and Printing on a UNIX Environment": Click here
"Installing and Printing on an Apple Network": Click here
"Print Management Features of FastPort": Click here
"Resetting FastPort to Factory Defaults": Click here
"Troubleshooting MS Windows": Click here
"Troubleshooting NetWare": Click here
"Troubleshooting UNIX": Click here
"Troubleshooting AppleTalk": Click here
"Upgrading Flash EEPROMS": Click here
"Telnet, NBMON and Serial Connection Diagnostic Console
Options": Click here
"Technical Support Services": Click here
"Index": Click here

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  • Page 1 “Installing and Printing on NetWare”: Click here “Installing and Printing on a UNIX Environment”: Click here “Installing and Printing on an Apple Network”: Click here “Print Management Features of FastPort”: Click here “Resetting FastPort to Factory Defaults”: Click here “Troubleshooting MS Windows”: Click here “Troubleshooting NetWare”: Click here...
  • Page 2 Digi International makes no express or implied warranties including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose, except as expressly set forth in this warranty. In no event shall Digi International be liable for incidental or consequential damages, costs, or expenses arising out of or in connection with the performance of the product delivered hereunder.

  • Page 3: Table Of Contents

    Setting the IP address using BOOTP on HP/UX ................2-4 DHCP Support (NT 4.0 server) ........................2-5 Setting an IP Address Using the DHCP Manager................2-5 Using Digi's ACT to Assign an IP Address....................2-7 Using Appletalk to Assign an IP Address....................2-7 Using Digi’s NetBIOS to Assign IP Address....................2-8 About the Digi Utilities ..........................2-8...
  • Page 4 Creating a New Print Server ......................4-5 Creating a New Printer ........................4-6 Creating a Print Queue........................4-6 Connecting the print server to a Printer ..................4-6 Assigning a Print Queue to FastPort....................4-7 Configuring in a Bindery and NDS Environment ..................4-8 Printing to FastPort............................4-9 Printing Specific File Formats ........................4-9 Chapter 5: Installing and Printing on a UNIX Environment Introduction ..............................5-1...
  • Page 5 Using the Apple Printer Utility to Download a Config. Files ............6-3 Using Setup Printer Information File...................6-4 Using Setup Defaults File ......................6-4 Using Setup Font List ........................6-5 Using Namer to Rename the FastPort Printer ....................6-6 Renaming FastPort Using Namer......................6-6 Printing PostScript Binary Files ........................6-6 Selecting Binary PostScript Encoding ....................6-6 Bi-directional Printing from Macintosh Systems ..................6-8...
  • Page 6 FastPort does not show up in ACT ......................C-8 FastPort fails POST after upgrading firmware ...................C-8 FastPort does not login to bindery Novell 4.x server ................C-8 FastPort does not login to the file server .....................C-9 FastPort does not print via serial port....................C-9 No Form Feed is sent after the print job ....................C-9...
  • Page 7 PostScript Binary print ...........................E-4 Troubleshooting ............................E-4 Changing the FastPort Settings......................E-4 Troubleshooting Setup on AppleTalk....................E-5 More Troubleshooting..........................E-6 Downloading the Setup Defaults File to Change FastPort ...............E-7 Appendix F: Upgrading Flash EEPROMS Network Upload Procedure ..........................F-1 Recovering from a Failed Upload.........................F-1 Completing the Upload..........................F-2 Flash Upload Commands ..........................F-3...

  • Page 8: Preface

    FastPort print server. This document also has troubleshooting and diagnostic information for FastPort. The terms “FastPort,” “print server” and “device” are used to describe FastPort throughout the document. The terms “workstation” or “client workstation” are used to identify the computer system to be worked on.

  • Page 9: Notation Conventions

    • “Printing on a UNIX Environment” in Chapter 5 • “Installing/Printing on an Apple Network” in Chapter 6 • “Print Management Features of FastPort” in Chapter 7 • “Resetting FastPort” in Appendix A • “Troubleshooting MS Windows” in Appendix B •...

  • Page 10: Chapter 1: Introduction

    FastPort, including: • MIL-3100CX : 10 Mbps, one serial and one parallel port • MIL-3200 series of FastPort : 10 Mbps, two serial and two parallel ports • MIL-3400 series of PocketPort : 10 Mbps, one centronics-type port •...

  • Page 11: First Time Users

    Refer to the FastPort Hardware User’s Guide for instructions. 2. Write down FastPort’s twelve digit hardware address (MAC address). The hardware address is used to identify FastPort on the network. The number is located on a label on the underside of the unit, as well as on the test-page just printed (for example, 00:40:c8:XX:XX:XX ).

  • Page 12: Print Server Leds And Switches

    6. Turn to the specific chapter in this document for the specific network operating system (refer to the table of contents) and continue installation. 1.4.1 Print Server LEDs and Switches Consult the MIL-3XXX Hardware User’s Guide for details on the LEDs and switches. FastPort User’s Guide...

  • Page 13: Chapter 2: Setting The Ip Address

    • IP address: A 4-byte address assigned by the administrator FastPort stores its IP address in its NVRAM. The default IP address is set to 0.0.0.0 . When FastPort is in normal mode, the LEDs blink to indicate the IP address has been set.

  • Page 14: Setting An Ip Address With Install Script

    2. Run the unpack.sh command. This launches install.sh , which assigns an address from “Installation Options.” 3. Choose “Configure a New FastPort.” Install.sh asks for the IP addresses, edits applicable files and assigns an IP address. Refer to: /examples/install.doc for a sample session.

  • Page 15: Setting Ip Address With Windows 95, 98, And Nt

    2.4 Setting IP Address with Windows 95, 98, and NT Using ARP or telnet on a Windows systems only works if there is a TCP/IP stack on the system and if FastPort is on the same subnet as the system. Disable DHCP before installation.

  • Page 16: Setting The Ip Address Dynamically With Bootp

    <hostname of FastPort>:ht=1:ha=<hardware addr.>:ip=<ip addr.> 4. Start the BOOTP daemon by typing. /usr/etc/bootp 5. Power cycle FastPort. It will broadcast the BOOTP packets, obtain a response, and then uses the IP address specified in /etc/bootptab. 2.6.2 Setting the IP address using BOOTP on HP/UX 1.

  • Page 17: Dhcp Support (Nt 4.0 Server)

    IP address specified. 2.7 DHCP Support (NT 4.0 server) FastPort operates as a client with a DHCP server. Setup is not necessary. After POST, it sends out DHCP packages. The server scrolls through a list of addresses allocated for clients and then assigns the first available...
  • Page 18 FastPort. The DHCP server then assigns it any available IP address instead of the IP address reserved. Note: If FastPort does not respond to the reserved IP address, print a test page. Verify the MAC address from the test page.

  • Page 19: Using Digi's Act To Assign An Ip Address

    2.8 Using Digi's ACT to Assign an IP Address Digi's ACT can be used to configure options on FastPort. Note: If ACT has not been extracted from the utility portion of the diskette to your local drive, do so now.

  • Page 20: Using Digi's Netbios To Assign Ip Address

    2.10 Using Digi’s NetBIOS to Assign IP Address 2.10.1 About the Digi Utilities Digi distributes a pair of utilities that are for any DOS system with a NetBEUI stack. Systems include Windows for Workgroups, Windows 95/ 98, Windows NT, and DOS LAN Manager clients. The two utilities are: •...
  • Page 21 LAN layer, by typing: -d1 or -d2 or -d3, etc... 3. Once showprn.exe displays FastPort, the nbmon utility can be used to connect and modify settings. Using the example above, type in the following line: nbmon.exe FP0F0FBA...

  • Page 22: Verifying Ip Address Is Set Properly

    FastPort now has an IP address set. 2.11 Verifying IP Address is Set Properly To see if FastPort is up and running on the network, use the ping command, type: ping < hostname >. A message that the host is alive appears.

  • Page 23: Chapter 3: Installing And Printing In A Ms Windows And Ibm

    Chapter 3 provides detailed instructions on configuring and printing with MS Windows and IBM OS/2 clients. 3.1 Printing From a NetBIOS Workstation 3.1.1 Introduction FastPort supports native printing from Windows and IBM NetBIOS clients using the NetBEUI protocol. To perform an installation on a NetBIOS workstation: 1. Verify that: a.
  • Page 24 “Spooling Versus Non-Spooling Printing” on page 5 Configuration on this section is now complete. 3.1.2 Printing from Windows for Workgroups Perform the following to set up FastPort to work with MS Windows for Workgroups, version 3.11: 1. From “Control Panel,” double-click on the Printer icon.
  • Page 25 7. Choose a name for the printer. 8. Choose the driver for the printer that is connected to the FastPort port. The “Printer Setup” dialog box displays. 9. Change any of the desired printer-specific settings and choose OK. Windows NT systems is now configured to print to FastPort.

  • Page 26: Net View

    Note: During configuration, a dialog box may appear saying: “The printer that you’ve connected to doesn’t have a driver for that printer.” This is normal. FastPort does not know how to format the data for the printer. Formatting is done on the workstation “before”...

  • Page 27: Spooling Versus Non-Spooling Printing

    To force a printer to spool for DOS or OS/2 (LAN Manager - LAN Server): 1. Open a command prompt box. 2. Use the NET USE LPT1 \\<FASTPORT>\<PORT> command to redirect an LPT port. Print jobs are now spooled. When configuring a printer, choose the LPT1 port as the printer destination.

  • Page 28: Printing From A Tcp/Ip Workstation

    LPD support over TCP/IP protocol. Before starting, make sure of the following: • An IP address has been added to FastPort, and that you are able to “ping” the device (see Chapter 2) • FastPort has firmware ver. 3.5 or higher (for LPD printing) 3.2.2 Printing from Windows NT 3.5x...

  • Page 29: Adding An Lpd Printer To Windows Nt 3.5

    7. Select LPR Port. If the LPR Port does not appear, restart from 1 and lick OK. 8. Enter the host name or IP address of the FastPort in the “Name or address of host providing LPD” field. 9. Enter the queue name in the “Name of printer on that machine”...

  • Page 30: Printing Using A Third Party Tcp Lpr/Lpd Stack

    If the systems has a third party TCP/IP stack, use an LPR client. LPR clients allow users to send print jobs to an LPR host. FastPort acts as an LPR host. Check your TCP/IP documents to verify that LPR/LPD can be used to print.
  • Page 31 Figure 3-2. Choose a Destination Directory 6. Enter a name of a directory to spool the jobs. Default is c:\spool. Click Browse to select another directory (Digi recommends that the default directory, C:\spool). 7. Type in a name and a host name of the PC.

  • Page 32: Adding Queues In Digilpr

    1. Double-click on the LPR Utility icon. In the “Queues” pull-down window, click Add New Queue. Figure 3-4. Add New Queue Menu 2. In the “Add a new queue” menu, fill in FastPort’s host name or its TCP/IP address. Choose from the list of Print Queues on the FastPort.

  • Page 33: Adding A New Printer

    Figure 3-6. Select Printer Screen 6. Click the appropriate port for the printer and then click Next (e.g., Figure 3-8 shows “c:\spool\Epson-4300” as the designated port). Figure 3-7. Select Port Screen FastPort User’s Guide 3-11...

  • Page 34: Printing From Nt Using The Hp Dlc Protocol

    flash jobs. If the workstation has a TFTP client, open a session with FastPort’s IP address, and PUT a file from the station to FastPort. FastPort will print jobs on its first parallel port (example for NT:tftp -i x.x.x.x PUT flash.hex).

  • Page 35: Chapter 4: Installing And Printing On Netware

    Chapter 4 describes how to use ACT (Advanced Configuration Tool) and PCONSOLE for installing, configuring, and managing FastPort on NetWare networks. Note: For users of the MIL-3300 series of FastPort, use the ACT3300.EXE utility to configure FastPort. 4.1 Introduction Note: When using Novell NetWare’s client utilities refer to NetWare’s docs.

  • Page 36: Configuring In A Bindery Environment

    8. In the next screen, select from the available printer ports. 9. The “Print Server Configuration Summary” screen appears. Review and write the configuration file to disk. 10. Use the [esc] key to return to the main menu. Power cycle FastPort to implement the changes. FastPort User’s Guide...

  • Page 37: Using Pconsole To Install A Print Server

    1. Create the print server, printer, and print queue. 2. Configure a DS Tree Name and DS Context Name. Note: ACT can be used to configure parameters on FastPort. FastManage can also be used to configure those two parameters on FastPort.

  • Page 38: Installing A Print Server On Nds Using Pconsole

    4.3.1.1 Additional Queues FastPort has the name of a printer to service. The printer contains a list of print queues belonging to it. To add queues to the print server service: 1. From the “Available Options” menu, select Printers.

  • Page 39: Installing Print Server In Nds Using Nwadmin

    4. Select print server and click OK. The Create Print Server window appears. 5. Type in the FastPort name. The name must be eight characters long, beginning with FP and ending with the last six digits of the hardware address.

  • Page 40: Creating A New Printer

    – All queues are serviced by the printer attached to FastPort’s parallel port – To force FastPort to service the queue with the serial port, the queue name must end with an -S. – For a 4-port FastPort, force it to service the queue with the second parallel or second serial port, append the queues with -P2 or -S2, respectively.

  • Page 41: Assigning A Print Queue To Fastport

    Figure 4-2. Print Server The printer is now connected to FastPort. Continue to the next section to assign a print queue to the print server. 4.3.2.5 Assigning a Print Queue to FastPort 1. Double-click the recently assigned printer (Figure 4-3).

  • Page 42: Configuring In A Bindery And Nds Environment

    FastPort can operate in a mixed Bindery/NDS environment. Use one of the previous methods to install it. Adhere to the following restrictions: • FastPort can service up to 16 queues on a total of 16 servers. • FastPort cannot service bindery queues and NDS queues on the same server (i.e., two connections—one bindery, one NDS—on the same...

  • Page 43: Printing To Fastport

    24 file servers on the network for a config. file. 10. If a config. file is not found, FastPort will go through a list of servers and try to log in as print server FPXXXXXX. If successful, it gets the list of queues and attaches to them.

  • Page 44: Chapter 5: Installing And Printing On A Unix Environment

    UNIX systems. It also has example config. files, system files, and additional utilities. 4. Configure FastPort with a proper IP address (refer to Chapter 2 for information on assigning an IP address). 5. Refer to the section in this chapter for the specific type of installation: LPR/LPD or host software.

  • Page 45: Digi Installation Software

    5.3 Digi Installation Software 1. Log in as root onto the system. 2. Create a directory to load the software (e.g., type mkdir Digi and press [Enter]) and enter that new directory. 3. Load the software from the disk and type: tar -xvf /dev/ <device>...

  • Page 46: Install Script On Ibm Rs/6000

    3. Select a FastPort by its model number. 4. Choose Option #2. qdaemon-based systems. 5. If not already done so, assign an IP address to FastPort by selecting Option 1, Configure a Fastport. 6. Choose Option #3, install a Printer or Plotter. Enter: –...

  • Page 47: Installation On Bsd Unix Systems

    3. Choose FastPort by its model number. 4. Choose Option #1, LPD-based systems. 5. If an IP address has not been assigned, select Option #1, Configure a FastPort. If one has been, go to step 7. 6. Choose the following: a. Host naming method (/etc/hosts/file).

  • Page 48: Getting Started On An Lpd System

    9th LPD connection will not connect. 5.4.3 User Defined Queue Names The remote printer name is used by UNIX to tell FastPort which port to send a print job. Some UNIX systems only support eight character names.

  • Page 49: Lpr Options

    :rm=alpha:\ :rp=ascii: Note: The rp= entry refers to the “remote printer” name. This tells FastPort to do special formatting for the printer. If there is an ascii printer attached, use ascii. If the printer is postscript, use ps. If it is a plotter or you are configuring a PC-NFS printer, use raw.

  • Page 50: Manual Installation With Lpd On System V Machines

    2. Add a line in this format to the /etc/lp/systems file. alpha :x:-:bsd:-:1:10:-:-: where alpha is the host name of the FastPort. 3. Use the lpadmin command to add a new printer. /usr/lib/lpadmin -p < printer > -s < host name >! < remote queue >...

  • Page 51: Manual Installation With Lpd On Rs/6000

    5.4.7 Manual Installation with LPD on RS/6000 1. Chose a remote system/queue (Rembak: remote spooling). 2. Add FastPort to the network and assign an IP address to it. 3. Edit the /etc/qconfig file, for example: test_q: device = sample host = alpha...
  • Page 52 • fpcomm_p3: Print to parallel port 3 When no -P is given, fpfilter uses the directory for its name. If the directory for alpha is /usr/spool/fastport, it tries FastPort as the host name and prints with LPR or LP: ./fpfilter -P alpha -m -f /etc/hosts 5.5.2 Printer Options File (.fpconfig)

  • Page 53: About Option Classes

    <string> Send string after the job CLASS <hostname: port list> If printer is unavailable, program tries to print to the FastPort port as listed left to right (CLASS alpha:p1 alpha:p2 beta:p beta:s) mail <user name> Sends E-mail after the job is printed or in case of error errorfile <filename>...

  • Page 54: About Options Startstring And Endstring

    – SCO, Solaris, DG/UX, UNIXWare 2.X and Interactive: /usr/ spool/lp/admins/lp/interfaces – HP/UX and Silicon Graphics systems: /usr/spool/lp/ interface – SGI Irix system: /varspool/lp/interface – AT&T and Sequent: /usr/spool/lp/admins/lp Edit the interface file so its contents function as a sub-shell. FastPort User’s Guide 5-11...

  • Page 55: Manual Installation On Ibm Rs/6000

    /etc/hosts. For System V Release 4, place the following on the line after the comments lines (“#”) FILTER=“/usr/local/milan/fpfilter -P fastport <options>” Options field contains any option listed in Table 5-3. To use a printer config. file; use the -D option with fpfilter, followed by directory name containing the .fpconfig file.

  • Page 56: Manual Installation On Bsd Unix Systems

    /examples/install.doc directory. Using Digi's host software, fpfilter: Note: The following installs a printer named “beta” that is attached to a FastPort named “alpha.” When installing LPD, replace “beta” and “alpha” with your printer’s name and host names, respectively.
  • Page 57 644 /usr/adm/beta-errs chown daemon /usr/adm/beta-acct chmod 644 /usr/adm/beta-acct 5. Create a directory called /usr/local/Digi and place the fpfilter program there. (Or change the path of the input filter “:if=” to point to any directory containing fpfilter.)Make sure that the directory containing fpfilter and fpfilter itself have at least access rights of 755.

  • Page 58: Printing To Fastport

    8. You can now print files with the lpr, or lp command. lpr -Pbeta <filename>, or lp -dbeta <filename> 5.5.5.1 Printing to FastPort After installing both hardware and software, FastPort is ready to print. Commonly used BSD print commands include: Table 5-4: BSD Print Commands Command Function lpr -p <printer>...

  • Page 59: Installing And Printing From Data General's Dg/Ux

    5.6 Installing and Printing from Data General's DG/UX FastPort supports DG/UX™ 5.4 Release 2.01 and above. Current versions of DG/UX fully support FastPort; meaning that an interface script or filter command do not need to be loaded. These files are: •...

  • Page 60: Installing And Printing With Dg/Ux

    5.6.2 Installing and Printing with DG/UX After adding the IP/Ethernet addresses, define a printer. Before doing so, configure FastPort (if not already done so). Use the “Use-ACK” setting for the parallel port when printing to impact printers. Define the printer by using sysadm: Device ->...

  • Page 61: Additional Unix Utilities: Using Pstext And Newsprint

    ASCII files must be converted to PS format before being printed. NeWSprint and Digi’s pstext perform ASCII-to-PostScript conversion. Pstext is located in the software disk in binary source code forms. For NeWSprint information, contact the Digi LAN technical support via our FTP site or by phone. 5.8 Deleting Printers Run the “install.sh”...

  • Page 62: Chapter 6: Installing And Printing On An Apple Network

    C h a p t e r 6 Installing and Printing on an Apple Network Chapter 6 describes installation and configuration of FastPort to print from Apple environments using the AppleTalk printing protocol. 6.1 Introduction to the Apple Workstation 6.1.1 EtherTalk Features •...

  • Page 63: Apple Applications: How Fastport Operates

    Before printing, select FastPort’s printer from Chooser. 1. From the “Apple” menu, select Chooser. 2. If there is a router on the network, select the correct zone for FastPort. 3. Select the LaserWriter icon or any other LaserWriter driver, such as LaserWriter 8.0.

  • Page 64: Advanced Utilities

    6.3.1 Tips on Using the Configuration File • Download the config. file to FastPort’s parallel port. • If mistakes are made, FastPort returns it as an error message. If there is a log-file back after downloading, FastPort detects this as an error.

  • Page 65: Using Setup Printer Information File

    6.4.1.1 Using Setup Printer Information File Use Setup Printer Info to modify the variables for the parallel port. The info. is stored until the unit is powered off. FastPort does not know the characteristics of the parallel printer unless it is specifically loaded.

  • Page 66: Using Setup Font List

    7. Select the file Setup Font List. When the file completes downloading, quit the utility. The font list remains in FastPort’s memory until it restarted. Note: The font list for the serial port of FastPort does not need to be changed. FastPort User’s Guide...

  • Page 67: Using Namer To Rename The Fastport Printer

    6.5 Using Namer to Rename the FastPort Printer FastPort stores the names of printers connected to its ports. The printer may have a different name when accessed by a different interface. By default, the MIL-3000FTX syntax is: For older versions of FastPort: •...
  • Page 68 This file is on the Advanced Utilities as force_parallel_ binary and force_serial_binary. For serial printers, replace Parallel_NV with Serial_NV. Do this once per port for the printer. For HP printers, FastPort automatically encode PS binary if that mode has been configured by setting the parallel port type to binary hp.

  • Page 69: Bi-Directional Printing From Macintosh Systems

    4. Save the file and close the editor. If FastPort is not installed on the network, do so now. 1. Choose one of the FastPort parallel ports as it shows up in the Chooser. 2. Double-click on the Apple Printer Utility.

  • Page 70: Issues Regarding Bi-Directional Macintosh Printing

    Some Macs with parallel ports do not respond to queries on that parallel port. Check the printer’s documentation to verify that it supports IEEE 1284 bi-directional specification • Some printing modes on certain FastPort models cannot support bi- directional printing. FastPort devices support 3 or more handshaking modes on the parallel port.

  • Page 71: Chapter 7: Print Management Features Of Fastport

    Information includes the start/finish of a print job, step-by-step boot procedure, and why a printer failed. 7.2 Serial Port Console Monitoring FastPort serial port can be used to configure the device while in a non- networked mode. 7.2.1 Enabling or Disabling the Console Monitor 1.

  • Page 72: Managing Fastport From Networked Workstations

    7.3 Managing FastPort from Networked Workstations FastPort has many ways to remotely configure itself. Features are mostly redundant, so that FastPort can be managed regardless of the type of system being connected. Users can access FastPort to view/store settings inside the device. Or, users may access it to do real-time monitoring.

  • Page 73: Syslog On Fastport

    1. Set the front switches on the FastPort: D1 up and D2 down. 2. Run the telnet command. Specifying port 2002 as the connection port (usually: telnet < hostname > 2002). Options (!, D, S, A) appear. At this point, the user is not interfering with FastPort.

  • Page 74: Digi's Fpstatus For Tcp/Ip Unix

    7.3.2.4Digi’s fpstatus for TCP/IP UNIX Digi includes an FPSTATUS binary on its UNIX portion of the diskette. This is a UDP-based utility that can get real-time status and is commonly used in shell scripts. fpstatus program supports: •...

  • Page 75: Appletalk Stations

    2. Choose a LaserWriter 8.x driver. 3. Disable background printing. This window tells the Mac user if FastPort is being used by some other protocol, or how many bytes of a job has been sent. LaserWriter 8 users can also choose setup and get info to get information on the printer connected to FastPort.

  • Page 76: Netbios / Netbeui Stations

    Users may have problems running the showprn.exe utility, because of the multi-protocol nature of Windows. If the showprn does not display FastPort, try issuing the command with a -d0, -d1, -d2, -d3,... or -d7 switch: showprn.exe -d1 This makes showprn use an alternate stack to send the packet.

  • Page 77: Appendix A: Resetting Fastport To Factory Defaults

    A pp end ix A Resetting FastPort to Factory Defaults A.1 Resetting by Toggling the DIP Switches Note: This will also reset the IP Address back to 0.0.0.0. 1. Place all the front panel switches down. Note: Unplug then plug back in the power supply.

  • Page 78: Appendix B: Troubleshooting Ms Windows

    4. Change the property called “NetBIOS Workgroup.” 5. Change the workgroup name to the same as in the workgroup (that is, “MyCompany”). Users should now be able to browse FastPort just as they would any normal NetBIOS client. As an alternative: FastPort User’s Guide...

  • Page 79: Troubleshooting Dos Tools

    Advanced Options menu. B.3 After Upgrade An older FastPort that has recently been flash updated to version 6.1 may be configured with the invalid workgroup WORKGROUPS. Reset the device to factory defaults. This will give FastPort the valid default workgroup value WORKGROUP.

  • Page 80: Appendix C: Troubleshooting Netware

    C.1.1 Benefits of ACT • Quick configuration menu • Configuration is independent of the NetWare frame type • FastPort can be monitored and its messages logged • Print server parameters can be changed (for example, serial and parallel port parameters, IP address) •...

  • Page 81: Requirements

    • Supervisor access to an object is required for some features. C.1.4 Setup 1. Create a directory for the software (e.g., type md Digi and press [Enter]. Where Digi is the directory’s name). 2. From the utility driver, copy the file ACT.EXE onto the recently created directory.

  • Page 82: Netware Configuration Menu

    IPX network, node, and FastPort NVRAM. Options that can be modified: • Queue Scan Rate: This sets the rate (times per second) that FastPort scans the Novell queues for print jobs. Rates include, 1, 2, 4, 8, 16, and 32 seconds.
  • Page 83 SIMBA to do the following: 1. Put an HP LaserJet IIISI into PostScript mode. 2. Send a Control+D at the beginning and end of a print job. 3. Send a PostScript banner page. 4. Return the printer to PCL mode. FastPort User’s Guide...

  • Page 84: Print Server Configuration

    ROM version (refer to Table C-1). Parameters that can be changed, including: • Assign IP addresses for both FastPort and hosts that print to FastPort • Set serial and parallel port parameters FastPort User’s Guide...
  • Page 85 Fast-DMA, but is faster than Standard mode or Use-ACK mode. • Disabled: This mode is reserved. • Use-ACK: This makes FastPort check both the Busy and ACK signals on the parallel port when sending bytes. This is slower than Standard because of the extra checks.

  • Page 86: Status Menu In Act

    Figure C-2. Print Server Status Options C.4 Monitor Menu in ACT The Monitor menu (Figure C-3) checks a selected FastPort and logs the console messages. There are three submenus: Select Print Server, Begin Monitor, and Monitor Log. The “Begin monitor” selection initiates monitoring.

  • Page 87: Troubleshooting Tips

    • FastPort uses a Novell Object Identification of 534 (hexadecimal) to register a file server. If the router is set to filter these SAPs, FastPort will not appear when using ACT. • If the Ethernet LED is not blinking, check the transceiver selection on the back of the unit.

  • Page 88: Fastport Does Not Login To The File Server

    • Force a frame type (refer to NetWare Configuration). C.5.6 FastPort does not print via serial port 1. Verify that the serial port of the printer and FastPort match. 2. Check the serial cable. 3. Verify that FastPort is attached to the queue.

  • Page 89: Autosensing Printer Has Trouble Printing

    Verify that the queue name is spelled correctly and whether another print server is servicing QUEUE1. C.8.1 Attaching queue QUEUE1 on server SERVER1 FastPort has read the configuration file and has attached to the queue that asked to be serviced. C.8.2 Read Configuration File FastPort has found and read the configuration file.

  • Page 90: Could Not Read Configuration File From Server1

    C.8.3 Could not Read Configuration file from SERVER1 FastPort could not find the configuration file or did not have the rights to read it. • Configuration file is in the wrong location or misnamed • An incorrect access right was given. Check its access rights: a.

  • Page 91: Appendix D: Troubleshooting Unix

    A pp end ix D Troubleshooting UNIX D.1 Introduction If there are problems printing to FastPort while using UNIX: 1. Verify that FastPort is connected and powered on correctly. 2. Verify that the LEDs are flashing. See Appendix G if the LEDs are flashing incorrectly.

  • Page 92: Sys Led Flashes Quickly

    D.2.3 SYS LED Flashes Quickly If the SYS LED flashes quickly (approximately five times per second), FastPort does not have its IP address. D.2.4 Cannot Print to the serial printer If the printer is ASCII (or can be put in ASCII mode) or PCL: 1.

  • Page 93: Unix Configuration Files

    Note: RARP or ARP do not go through routers. To assign an IP address for either, use the serial terminal or put FastPort into the same segment. Use ARP followed by telnet to assign the IP address. 5. For Sun OS using domain name servers (not YP or NIS), use fpfilter.resolver instead of fpfilter.

  • Page 94: Sample Entries For Direct And Remote Spooling

    If there is problems locating FastPort after it has acquired an address through DHCP: • Check to make sure FastPort is connected correctly and is powered on. • Check the LEDs on FastPort. On power-up, the green global LED (RX) blinks quickly while sending packets to different servers.

  • Page 95: Appendix E: Troubleshooting Appletalk

    The default for reset time may have to be changed. The reset time is the amount of time FastPort waits before sending the next print job to a printer. Since reset times for the printers vary greatly, FastPort uses values specified by the variables Wait Time Before Reset and Wait Time...

  • Page 96: Situation Two: Setting Serial Port Options

    The % characters and following comments are not necessary. 4. Enter the following commands through the serial port. If using telnet, enter telnet fastport 2001 (also 2020 or 2021) from a UNIX host. Otherwise, connect a terminal directly to the printer using...

  • Page 97: Setup For Appletalk

    1-3, 2-6 pinout. 4. AppleTalk is enabled (Firmware revision must be => 4.x). 5. FastPort defaults, Phase II, is the type of AppleTalk that should be used. 6. Is the FastPort showing up in the AppleTalk Zone wanted—especially if the user is using a Router? 7.

  • Page 98: Postscript Binary Print

    E.2.2 PostScript Binary print If the printer driver sends postscript binary print jobs and the printer accepts PS binary, that FastPort has postscript binary enabled and the user is attempting to use that printer port: • Try printing with the LaserWriter driver. If neither 7.x or 8.x prints, try using the one or the other.

  • Page 99: Troubleshooting Setup On Appletalk

    Hook up the printer direct c. Print one job or change on printer's keypad • The parallel/serial port on the printer is set to the FastPort’s active port (or the printer’s port is autosensing) • “Printer in chooser” option is set to Sense or Always •...

  • Page 100: More Troubleshooting

    • When using a serial printer: a. Make sure the serial port is enabled in the Chooser b. Verify the parallel/serial port is set to the FastPort’s active port (or the printer’s port is autosensing) c. Use a serial cable with more than three pins d.

  • Page 101: Downloading The Setup Defaults File To Change Fastport

    There is no implied suggestion that ASCII printing will work. 1. Insert the AppleTalk files from the diskette. 2. Double-click on Digi Technology AT Files x.x and on Folder. 3. Double-click on 3100, 3100cx, 3200, 3400, 3X00FTX, or 3500 files folder.
  • Page 102 If “Cancel” or “Replace” appears, select Replace. 22. To conclude, select Apple --> Chooser -->LaserWriter Driver 7 (8) and print the appropriate Setup file to a FastPort's -par1 parallel queue. 23. Ignore any message about inability to print to a spooler The following is used to see if the download was successful: 1.

  • Page 103: Appendix F: Upgrading Flash Eeproms

    (Appendix H). After successful upgrade, the FastPort resets itself and operates using the new image. Note: A MIL-3400X FastPort with firmware version that is less than 5.2 needs to be upgraded to version 5.2 “before” it can be upgraded to the latest flash EEPROM. Warning: If an interruption occurs during upgrade, the firmware bank may become corrupted.

  • Page 104: Completing The Upload

    To reboot FastPort on its alternate flash image: a. Move the front switch D4: Up if it is Down (vice-versa). b. Power cycle FastPort. Unit reboots on the alternate bank. If it still fails, contact Digi’s LAN tech. support.

  • Page 105: Flash Upload Commands

    If the new firmware image does not work, reset FastPort main bank back to older firmware: 1. Use: Restart Running Image in Other Bank and reset FastPort. 2. Connect again through telnet or serial connection. 3. Return back to the Flash option [F], and select Copy this Image into Other Bank.

  • Page 106: Appendix G: Telnet, Nbmon And Serial Connection Diagnostic Console Options

    I—Display/set IP Address • L—Limit monitor Network access by password • N—Network Protocols menu • P—Display/set parallel port parms and status • R—Reset the FastPort • S—Display/set serial port parms • Z—Reset nvram to factory defaults • *—Print ASCII test page •...

  • Page 107: D-Display Summary Configuration Parameters, Including

    G.3 D—Display Summary Configuration Parameters, Including Command [?,C,D,E,F,H,I,L,N,P,Q,R,S,Z,*,+] --> d FastPort Model 3200X Firmware revision 6.1.18, Datecode 10.23.1998 18:50 Ethernet address:00 40 C8 00 0B 0B IP address:0.0.0.0 AUI Network module installed. Console status monitoring: Off Network monitor password security: Off Sockets (fpfilter) enabled.

  • Page 108: I-Display/Set Ip Address

    T—TCP/IP (sockets, LPD, RARP, BOOTP, TFTP) options • X—Return to Main Menu G.8.1.1 A—AppleTalk Options • AppleTalk enabled • AppleTalk Phase 2 • Default zone name: * • Parallel port 1: • Printer name: FP000B0B-par1 • Printer always in Chooser FastPort User’s Guide...

  • Page 109: M-Microsoft Windows Print Services Options

    • Services: PARALLEL2 Description: parallel-port #2 • Services: SERIAL2 Description: serial-port #2 • Modify?, yes or no (y or n)?:n G.8.1.3 N—Netware Options Netware options: • Netware enabled • Print Server name used in SAP packets: FP000B0B FastPort User’s Guide...

  • Page 110: T-Tcp/Ip (Sockets, Lpd, Rarp, Bootp, Tftp) Options

    • Modify?, yes or no (y or n)?:n G.8.1.4.1TCP/IP Menu Options: (S) Socket Options TCP Sockets (fpfilter) options: • TCP Sockets (fpfilter) enabled • Auxiliary data ports: • Parallel 1 Parallel 2 • Serial 1 Serial 2 FastPort User’s Guide...

  • Page 111: Tcp/Ip Menu Options: (L) Lpd Options

    <enter> (don't change/continue) Parallel port 1 status: ON LINE, PAPER ERROR Current Parallel port 1 config: mode setup/strobe (us)console/test page Standard PostScript Parallel port mode: 1.(Standard) 2.(Fifo-ACK) 3.(Fifo-BUSY <enter> (don't change/continue) Select data-setup/strobe-width (in msec.): 4.(2.7) 5.(5.4) 6.(8.1) 7.(10.8) FastPort User’s Guide...

  • Page 112: Display/Set For Mil-3110Ftx And Mil-3111Ftx

    Fast-DMA PostScript Select parallel console/test page type: 1.(PostScript) 2.(Ascii text) <enter> (don't change/continue) New Parallel port 1 config.: mode setup/strobe (us)console/test page Standard PostScript G.10 S—Display/set Serial Port Parms Current Serial port 1 config:BaudDataStopParityFlow 9600 None Xon/Xoff FastPort User’s Guide...

  • Page 113: Z-Reset Nvram To Factory Defaults

    G.12 *—Print ASCII Test Page Select port: 1.(Serial 1) 2.(Serial 2) 3.(Parallel 1) 4.(Parallel 2) <enter> (don't change/continue) G.13 +—Print PostScript Test Page Select port: 1.(Parallel 1) 2.(Parallel 2) <enter> (don't change/continue) FastPort User’s Guide...

  • Page 114: Appendix H: Technical Support Services

    H.3 Expediting Technical Support Service For faster service when calling technical support: • Be in a position where the system and FastPort is accessible • Know the type and versions of software you are using • Know your hardware specs. (e.g., memory and disk space) •...

  • Page 115: How To Access Digi's Ftp Sites

    It is required that any return has an RMA number or it will be rejected and returned to the sender. H.5 How to access Digi’s FTP Sites Digi has set up an FTP server. To ensure binary transfer of files, switch to binary mode by entering bin or binary before downloading. To access the ftp client: •...
  • Page 116 SunSoftInteractive SVR3.2rel 4.1 interact.tar Motorola 88 UNIX mot_88.tar Next w/ B50 next.tar Siemens Nixdorf Sinix 5.42, System V sinix.tar Unixware System V rel 4.2 1 unixware.tar /pyramid Nile100 R4400 SMP ucb compiler pyr_4400.tar Pyramid 9000 pyr_9k.tar FastPort User’s Guide...

  • Page 117: Support Documents Available

    Unisys 6000, 550, SVR4 uni6k550_fpf332.tar Unisys 6000, 486x2, SVR4 unisys6k.tar H.7 Support Documents Available The following documents are currently available as readme files on the ftp://pub/fastport/docs. The ftp site is constantly updated. File Name Description /pub/fastport/docs /assignip act.txt assigning ip address using the ACT software utility apple.txt...
  • Page 118 Digi LAN print server products /mac config.txt configuring fastport setup defaults from macintosh ntapple.txt printing to the fastport from windows NT using appletalk /netware bindery.txt install method for the fastport in bindery emulation nds.txt install method for the fastport in a NDS environment /os2 fastsp.txt...
  • Page 119 Installation instructions for Win95/98 lpr/lpd printing digidll.txt Digiís DLL support for printing from Windows 95/98 win_smb.txt Printing to FastPort via Windows Native SMB /windowsnt nt35lpr.txt lpr/lpd printing from Windows NT 3.5 nt40lpr.txt lpr/lpd printing from Windows NT 4.0 ntapple.txt...

  • Page 120: Index

    AppleTalk Stations 7-5 Firmware 6.1 Features 1-1 ARP 2-1, 2-2, 2-3, D-3 fpconfig 5-15 ASCII editor 5-9, C-5 fpfilter D-3 Assigning a Print Queue to FastPort 4-7 command line options 5-8 Autosense 5-5 Options C-1 AutoStrobe C-6 fpfilter Command Line Options 5-8...
  • Page 121 Multi-Protocol Stations 7-2 Serial Port C-5, E-3, G-7 Configuration 7-1 SERVER1 C-10 Namer 6-1, 6-6 Setup Defaults Renaming FastPort 6-6 Options 6-4 Navigating in ACT C-2 Setup Printer Information 6-4 NBMON 3-12 SNMP management 7-2 NetBEUI 3-1, 3-12, 7-2, 7-6...
  • Page 122 ACT Error Messages C-11 Attaching QUEUE1 C-10 Autosensing printer C-10 FAKEQ C-11 FastPort does not power up B-1, C-8 MS Windows C-10 No Form Feed sent C-9 PCONSOLE C-10 PostScript jobs C-9 QUEUE1 C-10 SERVER1 C-11 SERVER1 for server FAKEPS C-11...
  • Page 123 1299 Orleans Drive Sunnyvale, CA 94089 Part Number: 90000065 Rev. C Printed in the USA...

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