Stentorfield Profile Operator's Manual
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Stentorfield Profile Operator's Manual

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Profile & Contour
Profile & Contour
®
®
Part No. PR09682000
Issue 2 02/02

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Summary of Contents for Stentorfield Profile

  • Page 1 Profile & Contour Profile & Contour ® ® Part No. PR09682000 Issue 2 02/02...

  • Page 3: Table Of Contents

    Tea Pot Brewer Cleaning ................18 Operator Functions ...................19 Problem Solving ..................30 De-commissioning the Machine ..............31 Recommended Spares List ...............32 The following symbol is used throughout this Operator’s Manual: Safety First! Take care, risk of personal injury. Copyright 2002 Crane Merchandising Systems ©...

  • Page 4: Introduction

    This manual provides a guide to the daily operation, basic cleaning and maintenance ® tasks and operator accessible programming functions of the Profile and Contour range of table-top vending machines and indicates when the operator should call a qualified service engineer for assistance.

  • Page 5: Features

    Full cost control is maintained via the audit facility. This provides precise information on drink counts and ingredients used. It is the policy of Crane Merchandising Systems to continue developing its range of beverage equipment.The information presented within this document is for information only and may be changed without prior notice.

  • Page 6: Specifications

    Coin mechanisms and cashless card systems* can be fitted on request * An external fitment is required to enable the Profile machine to support cashless operation All weights and dimensions are approximate and are for guidance only. Water Filter - External Fitment (where fitted) The machine may be fitted with either an Everpure or Brita filter head and filter cartridge.

  • Page 7: External Features

    Operator’s Manual External Features Note: Illustration shows the Contour. Key: Door Coin Entry (where fitted). Door Lock LCD Display Cup Stand Keypad Drip Tray Coin Return (where fitted) Selection Decals...

  • Page 8: Internal Features

    Operator’s Manual Internal Features Note: Illustration shows Contour interior. Key: 1. Coffee Canister (Freshbrew 7. Mixing System machines only) 8. Cup Turret 2. Coffee Brewer (Freshbrew machines 9. Large Ingredient Canister only) 10. Door Switch 3. Tea Brewer (Freshbrew Contour 11.

  • Page 9: Installation Procedure

    Operator’s Manual Installation Procedure Important! It is essential that personnel responsible for installing, commissioning and servicing the machine understand the following: 1. The installation and commissioning of the machine should only be carried out by trained and authorised service engineers. 2.

  • Page 10: Connecting The Water Supply

    Operator’s Manual Connecting the Water Supply 1. The machine should be situated within 1 metre of a drinking water supply from a rising main, terminating with a W.R.C. approved 15mm compression stop tap. 2. The water supply should comply with both the Statutory Instrument No.1147 - “Water, England and Wales”...

  • Page 11: Setting Up

    Operator’s Manual Setting Up The following procedure must be carried out by a trained installation engineer before the machine can be used for the first time. 1. Ensure that the electrical and water services to the machine are connected correctly and turned on. Ensure that the waste tray is fitted correctly to the machine.
  • Page 12 Operator’s Manual Allow the cups to drop into the tubes directly from the packaging. DO NOT TOUCH THE CUPS WITH YOUR HANDS. Replace the cup turret lid. 8. Remove the ingredient canisters - DO NOT place ingredient canisters on the floor. Remove the lids from the ingredient canisters.

  • Page 13: How To Vend A Drink

    Operator’s Manual How To Vend A Drink 1. Insert sufficient credit to cover cost of drink choice (where applicable). Press the number combination on the keypad for the drink of your choice followed by a strength option if required. 2. Cup will drop into the cup catcher and dispense head will move into dispense position.

  • Page 14: Daily Cleaning And Re-Filling

    Liquid Destainer - Brewer Units Crane Merchandising Systems recommends that a liquid destaining product is used for ® cleaning the brewer units fitted to Profile and Contour machines.The product must...
  • Page 15 Operator’s Manual On arrival at the machine, open the door. Fill a cleaning bucket with hot water and dilute the bactericidal cleaner in accordance with the instructions on the product packaging. Swing the cup turret assembly out of the machine in order to gain access to the ingredient canisters.
  • Page 16 Operator’s Manual Refit the whipper bases (a). Rotate the base anti- clockwise to lock into position as shown. Refit the impeller's (b). Line up the dot on the impeller with the flat on the motor shaft. Refit mixing chambers, mixing bowls, steam hoods and dispense pipes.
  • Page 17 Operator’s Manual Remove the drip tray from the machine. Empty and clean. Clean around the cup station area with a damp sanitised cloth. Wipe down the interior of the door. Clean the base, sides and back of the machine. Replace the drip tray. 10.
  • Page 18 Operator’s Manual 13. Remove the coin mechanism cover (where fitted). Wipe the inside of the coin mechanism with a damp cloth. Check the coin tubes and refill as required. 14. Restore power to the machine using the safety key as shown in the illustration. Press the program entry switch, located in the switch panel on the rear of the door and enter the correct operator code - selection button 1 followed...

  • Page 19: Coffee Brewer Maintenance

    Operator’s Manual Coffee Brewer Unit Maintenance At least twice a week the coffee brewer unit must be removed from freshbrew machines and cleaned. Safety First! Never clean or service the brewer unit while it is in motion as fingers may become trapped in the mechanism. Referring to the diagram, proceed as follows:- Open the front door of the machine.

  • Page 20: Tea Pot Brewer Cleaning

    Operator’s Manual Tea Pot Brewer Cleaning At the same time as the coffee brewer is being cleaned, the tea brewer (where fitted) should also be removed and cleaned. Safety First! Never clean or service the tea pot brewer unit while it is in motion as fingers may become trapped in the mechanism.

  • Page 21: Operator Functions

    Operator’s Manual Operator Functions Programming Mode To access the Programming mode you need to enter a sequence of key strokes on the front panel.The time between each key stroke must be less than 5 seconds otherwise the machine will return to standby mode. Once in Programming mode, there is no time constraint.
  • Page 22 Operator’s Manual Accessing the Programming Mode Press the program entry switch, mounted in a panel inside the top of the door, followed by the Operator’s Access Code - selection button 1 followed by 7. Code entry errors may be erased using the cancel (C) key. With the correct code entered the title of the first sub-program will be displayed on the LCD.The LCD will display the message: FOR SERVICE...
  • Page 23 Operator’s Manual Function Switches ® Profile and Contour machines are fitted with 3, two position rocker switches, mounted in a panel inside the top of the door. These switches are used for the following functions: Program Entry Switch This switch allows the operator to access the operator’s program.
  • Page 24 Operator’s Manual Open the front door of the machine and insert the safety key. Press and release the flush switch. Empty the waste tray when complete. Brewer Flush Switch (Freshbrew Models) The brewer flush switch allows the brewer to be flushed independently. In order to guarantee the highest standards of cleanliness, the boiler fill valve is disabled, ensuring that the water used is delivered at the optimum temperature to kill any micro-organisms.
  • Page 25 Operator’s Manual Sub Programs The 10 sub programs within the Operator’s Program are shown in the following diagram - figure 2. Figure 2 To access a sub program within the Operator’s Program, enter the programming mode as described previously.To step through the sub programs, press either the up ( ) or down ( ) keys.To enter a displayed sub program, press the access key.
  • Page 26 Operator’s Manual (c) Paper Feed: This function allows the operator to feed a new filter paper roll through the coffee brewer feed mechanism. (d) Brewer Flush: This function enables the brewer unit to be flushed independently. (e) Counter Reset: This function enables the operator to reset all vend/weight counters to zero.To reset the counters, press the access key.All counters are cleared at this point, the machine gives an intermittent beep and flashes the message:...
  • Page 27 Operator’s Manual The = symbol changes to a > symbol indicating that it is now possible for new data to be entered. Key in the new price using the keypad and when correct press access to overwrite the old data. The prices for other drinks can now be set following the sequence described in the previous “Programming Mode”...
  • Page 28 Operator’s Manual This is an empty price period.To enter a price period (e.g. 10:30 - 15:45,Tariff 2, Weekends), press access.The display will now read: START > 00:00 Note: The arrow symbol (>) indicates that it is possible to update the display. Enter the correct start time in hours and minutes using buttons 0 - 9 on the keypad.
  • Page 29 Operator’s Manual Vend Counters Sub-Program When the vend counters sub-program is entered, the first drink counter is displayed: COFFEE 1372 The up ( ) and down ( ) keys enable the counters for each drink to be viewed, and values noted, but they cannot be altered using the keypad.These counters can only be reset by using the ‘reset counters’...
  • Page 30 Operator’s Manual To change the time shown, press the access key.The display will now show: TIME = XX:XX SET TIME > 00:00 Enter the correct time in hours and minutes using buttons 0 - 9 on the keypad. When correct, press access. The time is now set. To view the date, press the up or down key until the display reads: DATE = XX:XX:XX where xx:xx:xx is the current date.
  • Page 31 Operator’s Manual Jug Code Sub-Program The jug code is a two digit security code that when entered correctly via the keypad, followed by a two digit drink selection number, allows a jug to be vended. Entry into the jug code sub program allows the operator to set a unique jug code. Access the jug code and enter a new code using buttons 0-9 on the keypad.

  • Page 32: Problem Solving

    Operator’s Manual Problem Solving In the unlikely event of the machine developing a problem, details are given in the table below (figure 3) on how to deal with common faults that can be easily remedied by the operator. Safety First! Should the remedy given below not cure the problem, or the fault is not listed, DO NOT ATTEMPT TO CURE THE FAULT YOURSELF.

  • Page 33: De-Commissioning The Machine

    Operator’s Manual Machine Leaking Should the machine develop a leak, switch off the mains water supply at the stop-tap and if safe to do so, switch off the mains electricity supply. Contact your machine supplier for further assistance. Safety First! Do not attempt to repair the machine yourself. De-Commissioning the Machine Should the machine need to be shut down for short periods, for example over a long weekend, no special treatment is required.The machine should be thoroughly cleaned...

  • Page 34: Recommended Spares List

    Operator’s Manual Recommended Spares List The spares items listed below are available from your machine supplier. Ref. No. Part No. Item Description (i) PL01971000 Whipper Base - Grey (ii) PL02460000 Blind Whipper Base - Black SI01295000 O Ring Seal SI01986000 Seal PL01970000 Impeller...
  • Page 35 Operator’s Manual Ref. No. Part No. Item Description (i) PL01795000 Freshbrew Coffee Canister - Square (ii) PL04607000 Freshbrew Tea Canister - Square (i) PL01128000 Canister Chute (ii) PL01441000 Canister Chute - LH (iii) PL01442000 Canister Chute - RH MT05429000 Drip Tray Grill PL05189000 Drip Tray...
  • Page 36 Operator’s Manual Notes...
  • Page 37 Operator’s Manual Notes...
  • Page 38 Operator’s Manual Notes...
  • Page 40 Pipsmore Park, Bumpers Farm Industrial Estate, Chippenham,Wiltshire SN14 6NQ Tel: +44 (0)1249 444807 Fax: +44 (0)1249 444819 Email: sales@cranems.co.uk Website: www.cranems.co.uk...

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