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PLUG IN YOUR MODEM
STEP 1
1
You'll need access to the NBN Connection
Box and your Optus Welcome Letter (it tells
you which ports on the NBN Connection
Box to use) to complete this step.
To remove the cover from your NBN
Connection Box, press the two clips
at the base upward. Pull the base of the
cover out (away from the wall), then up,
and remove it completely.
Figure 1.
Removing the cover
2. Pull up
and out
3
VOICE (UNI-V) PORTS
Plug the Power Adapter into a power
point and the other end into your modem.
1
2
RESET
Switch both on.
NBN CONNECTION BOX
DSL
2
Time for some colour matching. Grab the
Ethernet cable with red connectors and
plug one end into the red port on your
modem – it's the one that says 'Fibre'.
Plug the other end of the Ethernet cable
with red connectors into the Uni-D Port
on the underside of the NBN Connection
Box (your Welcome Letter tells you which
one it is). If you don't have your letter
handy, try the first available port.
Figure 2.
Finding the ports
VOICE (UNI-V) PORTS
DATA (UNI-D) PORTS
1
2
RESET
1
2
3
4
This is what the underside of the NBN Connection Box
looks like. Plug the cable into the port that your Welcome
Letter directs you to.
4
1. Push up
DATA (UNI-D) PORTS
FIBRE OPTIC
Heads up: The modem will start its
special synchronisation sequence,
1
2
3
4
POWER
which can take up to 15 minutes.
Don't panic, the lights will flash until it's
finished and then stay on (the 'Internet'
light may still flash intermittently).
You don't need to wait for this to finish
before continuing with the next step.
1
2
RESET
ETH1
ETH2
ETH3
ETH4
PWR
OPTUS WIFI MODEM
STEP 2
FIBRE OPTIC
POWER
PLUG IN YOUR PHONE
(IF YOU HAVE ONE)
IF YOU DON'T HAVE A HOME PHONE, SKIP TO STEP 3 ON THE NEXT PAGE.
1
If you already have a home phone, unplug
it from the existing wall socket and into the
back of your modem (you won't need to
use the wall socket any more).
If you don't, you can use the cable we've
provided to connect it.
3
Let's test it out. Pick up the handset – got dial tone? If you do, you're all set up!
If you don't, check that the phone light is on and not blinking. If it's not, wait a few
minutes and try again. If after 15 minutes the light isn't on and you still can't get a dial
tone, something's not quite right. Give us a call from your mobile on 1300 300 427.
OPTUS WIFI MODEM
DSL
1
2
RESET
ETH1
ETH2
ETH3
ETH4
Heads up: If you're porting your number to Optus, it may take a day or two to complete
if you started the port outside of 8.30am–4.45pm, Monday to Friday AEST. You will
be able to make calls once the modem has been activated, however, you won't be
able to receive calls on this number until the port is complete. We'll flick you an SMS
to let you know when it's back on deck.
2
If your phone's cordless, plug it
into a power point and turn it on.
NBN CONNECTION BOX
PWR
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