Important Notes - Commonwealth INGENICO 5110 Reference Manual

Important notes

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Do not allow any unauthorised use of
your terminal.
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Do not be persuaded to allow
transactions to be processed contrary
to our guidelines.
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Customers should only have access to
your terminal to input their PIN.
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Do not process damaged debit (cheque
or savings) cards.
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Check transactions by circling the type
of transaction and "Approved" on receipt.
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When your terminal is in downtime
mode, authorisations are required for
all transactions over your floor limit.
2
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Check the validity and expiry dates on
all cards presented.
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If you have any doubts about the
transaction, card or card presenter,
contact the Authorisation Centre
immediately on 13 26 36 for credit
cards and Freecall* 1800 813 700 for
debit cards.
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Failure to heed a terminal warning
message may result in lost value to you.
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Ensure your passwords remain
confidential. Do not locate passwords
near the terminal. Change passwords
regularly.
* Calls to Freecall numbers are free unless made from
a mobile phone, which will be charged at the
applicable rate.