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Commonwealth Albert Manuals
Manuals and User Guides for Commonwealth Albert. We have
1
Commonwealth Albert manual available for free PDF download: User Manual
Commonwealth Albert User Manual (58 pages)
Brand:
Commonwealth
| Category:
Payment Terminal
| Size: 4 MB
Table of Contents
Table of Contents
3
Introducing Albert
4
Getting Started
6
Getting to Know the Hardware
6
Finding Your Way Around
7
Using Albert
8
Working with Albert
10
Powering Albert
10
Charging Albert
10
Changing the Receipt Roll
11
Recognising Albert's Alerts
12
Customising Albert
13
Choosing Display Features
13
Customising Sounds
13
Setting up Communications
13
Connecting an Email Account
14
Changing Passwords
14
Forgotten Manager Password
15
Accessing Other Options
16
Notifications and the Quick Settings Menu
16
Accessibility
17
We're here to Help
17
Accessible Mode
18
Learn How to Use the Solution
18
What if My Customers Are Uncomfortable Using the Accessible Mode
24
Caring for Albert
25
Caring for Your Device
25
The Payment App
26
Getting Started
27
Getting to Know the Payment App
27
Customising the Payment App
29
Access Settings
29
Payment App Options
30
Accepting Payments
31
Processing Card Payments
31
Processing Mail or Telephone Order (MOTO) Payments
33
Cancelling Payments
34
Viewing, Printing and Emailing Receipts
35
Cashout Transactions
36
Entering the Cashout Amount
36
Processing the Cashout Transaction
37
Processing Refunds
38
Entering the Refund Details
38
Processing Card-Present Refunds
39
Processing Mail or Telephone Order (MOTO) Refunds
40
Cancelling Refunds
41
Tips and Split Bills
42
Adding Tips
42
Creating Tips Reports
43
Splitting Bills
44
Tracking Transactions
46
Viewing Transactions
46
Creating a Daily Totals Report
47
Finding a Specific Transaction
48
Tracking Shifts
49
Viewing Shift Details
49
Entering New Shifts
50
Settlement
51
Viewing Settlement History
51
Entering Manual Settlements
52
Pre-Authorisation and Completion
53
10. Pre-Authorisation
53
Completion
54
Multi-Merchant
57
Processing a Payment on a Multi-Merchant-Enabled Terminal
57
Need Help
58
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