American Comfort ACW0063 User Manual

American Comfort ACW0063 User Manual

Infrared quartz heater

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For maintenance questions, contact American Comfort at 1-877-645-0299.
For sales inquiries, contact Sylvane at 1-800-934-9194.
for Generations to Come
American Comfort
All Rights Reserved.
ATTACH YOUR RECEIPT HERE
Purchase Date ____________Serial Number (
Questions or problems? Contact technical support department at
1-877-645-0299, 8 a.m. - 5 p.m., EST, Monday - Friday or www.americancomfort.com
Please have your model and serial number ready.
REV1-090413
is a registered trademark
®
INFRARED QUARTZ HEATER
) __________________
located on back of unit
1
MODEL #ACW0063
for Generations to Come

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Questions and answers

Ray Esqueda
March 7, 2025

Heater runs but elements do not turn red for heat

Summary of Contents for American Comfort ACW0063

  • Page 1 For maintenance questions, contact American Comfort at 1-877-645-0299. For sales inquiries, contact Sylvane at 1-800-934-9194. INFRARED QUARTZ HEATER MODEL #ACW0063 for Generations to Come American Comfort is a registered trademark ® All Rights Reserved. ATTACH YOUR RECEIPT HERE Purchase Date ____________Serial Number (...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safety Information .
  • Page 3: Package Contents

    PACKAGE CONTENTS Front View Rear View PART DESCRIPTION QUANTITY Infrared Heater Remote Control Control Panel (preassembled to Infrared Heater (A)) Filter Cover (preassembled to Infrared Heater (A)) Temperature Sensor (preassembled to Infrared Heater (A)) Master Power Switch (preassembled to Infrared Heater (A)) Caster Wheels (preassembled to Infrared Heater (A))
  • Page 4: Safety Information

    SAFETY INFORMATION Please read and understand this entire manual before attempting to assemble, operate, or install the product . IMPORTANT SAFETY INSTRUCTIONS WARNING: POTENTIAL ELECTRICAL HAZARD IF NOT ADHERED TO . When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: •...
  • Page 5: Specifications

    SAFETY INFORMATION Child Lock Safety Feature Press the Temp Up and Temp Down buttons located on the control panel together for 3 seconds. Locking is confirmed when a buzzer rings . When locked, the control panel and remote control will not function . To unlock the control panel and remote, repeat this procedure.
  • Page 6: Frequently Asked Questions

    FREQUENTLY ASKED QUESTIONS Please review these frequently asked questions on the next few pages prior to using your heater . Q. My heater emits a strange odor when I first opened the box and when I turned the heater on for the first time.
  • Page 7 FREQUENTLY ASKED QUESTIONS Q. The temperature on my heater does not match the temperature display on my wall, or external thermostat. Why? A. This is completely normal . The temperature display on your heater may vary from the temperature display on another thermostat (like the one mounted to your wall or a purchased external thermostat) . This is because the temperature sensor on the heater reads the temperature directly around the heater.
  • Page 8: Preparation

    FREQUENTLY ASKED QUESTIONS Q. My heater’s power cord gets warm. My cord is showing signs of heat or melting at the outlet. Is this normal? A. A warm power cord is normal . These power cords are rated safe for up to 105°C/ 221°F by the UL, CSA, or ETL .
  • Page 9: Control Panel

    CONTROL PANEL PART NAME DESCRIPTION Signal-Receiving Window Receives the remote control signal Digital Display Readout of the set room temperature or timer value Power Indicator Light Indicates when the unit is receiving power from the wall outlet Power Switch Button Powers the heater ON or OFF Energy Saving Indicator Indicates when energy-saving mode is on...
  • Page 10: Remote Control

    REMOTE CONTROL PART NAME DESCRIPTION ON/OFF Button Powers the heater on or off Temp Up Button Increases your set temperature Temp Down Button Decreases the set temperature Mode Button Toggles between the three available modes Timer Power Button Engages the on/off timer function °C/°F Button Alternates between Celsius and Fahrenheit readout for Generations to Come...
  • Page 11: Operating Instructions

    OPERATING INSTRUCTIONS 1 . Turn the heater on or off by pressing the Power button on the control panel (C) or by pressing the ON/OFF button on the remote control (B) . Once the power is off, heating elements will stop working first.
  • Page 12 OPERATING INSTRUCTIONS 4 . To set the timer to power off, start the unit and press the Timer button on the control panel (C) or remote control (B) . Note: The timer-power-off function can only be set when the heater is in power-on mode . TIMER TIMER The digital display on the control panel (C) changes...
  • Page 13: Care And Maintenance

    CARE AND MAINTENANCE WARNING: Before performing any maintenance task, turn off the power switch in the rear of the unit, unplug the unit, and allow it to cool completely . 1 . To keep the heater clean, clean the outer shell with a soft, damp cloth . Use a mild detergent if necessary .
  • Page 14: Troubleshooting

    TROUBLESHOOTING PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION The heater does not 1 . The power cord is not plugged in . 1 . Plug the power cord into an electrical outlet . turn on . 2 . The electricity at the main fuse box is 2 .
  • Page 15: One-Year Limited Warranty

    . Damage to the finish of the case, or other appearance parts caused by the wear. Damage caused by repairs or alterations of the unit by anyone other than those authorized by American Comfort Worldwide . Freight and Insurance cost for the warranty service beyond 30 days from date of purchase up to life of warranty (12 months) .
  • Page 16: Replacement Parts List

    For maintenance questions, contact American Comfort at 1-877-645-0299. For sales inquiries, contact Sylvane at 1-800-934-9194. REPLACEMENT PARTS LIST For replacement parts, call our technical support department at 1-877-645-0299, 8 a .m . - 5 p .m ., EST, Monday - Friday or www .americancomfort .com...

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