Nintendo 3DS XL Operation Manual page 40

Problem
•
Are there photos on the SD Card that can be displayed using Nintendo 3DS Camera?
I can't view the photos stored on
Nintendo 3DS Camera can only display photos taken on the Nintendo 3DS XL system. Photos
the SD Card
taken on a digital camera or mobile phone cannot be displayed.
•
Is the Game Card inserted properly?
Even though a Game Card has
Remove the Game Card and properly reinsert it until it clicks into place. If this doesn't work, try
been inserted, the icon for the soft-
reinserting it a few more times
ware title does not appear and
the HOME Menu displays: •
Are you using a software title from a diff erent region?
"There is nothing inserted into
Only Nintendo 3DS and Nintendo DSi software titles matching the region of the system will
the Game Card slot."
work. Software titles from diff erent regions may not function.
•
Are Parental Controls set to restrict the use of software based software ratings?
I can't play my game Enter the PIN and disable Parental Controls temporarily, or disable the Parental Controls option
that restricts the use of software based on software ratings
This message appears while playing
Nintendo DS / Nintendo DSi
Turn off the power, then turn it back on and try again, carrying out the same procedure as
software: "An error has occurred.
before. If the error message still appears, there may be a fault with your system. Please contact
Press and hold the POWER Button to
Nintendo Customer Service for assistance
turn the system off . Please refer to
the Operations Manual for details."
I am having diffi culty using wireless
•
Is one of the following signal strength icons
communications (communications
Signal strength appears to be poor. Move closer to the other player(s), and remove obstructions
are interrupted and the game cannot
between the systems.
be played smoothly)
•
Does an error code appear?
An error message and error code will appear if the internet connection settings are incorrect or
if the connection test fails. Follow the instructions given in the on-screen error message. For error
codes that appear when setting up Nintendo DS Connections or when playing Nintendo DS or
Nintendo DSi software, please read the following.
For error codes that appear when setting up
Nintendo DS Connections or when playing
Nintendo DS software
Nintendo DS Connections may not have been confi gured
correctly. Check the Nintendo Wi-Fi Connection Instruction
Booklet included with Nintendo DS software for details on
the error code given.
I can't connect to the internet
For error codes that appear when playing Nintendo DSi software
The internet connection confi gured for the Nintendo 3DS XL system may not be correct.
Select CONNECTION TEST from Internet Settings to start the connection test, then follow
the instructions given in the error message.
78
Solution
(page 41).
(page 60).
(page 83).
or shown on screen?
Problem
•
Did you enter the correct PIN?
Enter the correct PIN (page
•
Did you enter the correct answer to your secret question?
Enter the correct answer to your secret question
If you have forgotten your PIN
or secret question answer...
If you have forgotten your PIN
Touch FORGOT PIN on the fi rst screen that appears after
touching PARENTAL CONTROLS in System Settings, or
touch I FORGOT on the PIN Entry Screen. Enter the
answer to your secret question.
If you have forgotten your secret question answer
1
Touch I FORGOT on the Secret Answer Entry
Screen. An enquiry number will be displayed.
I can't disable Parental Controls
2
Please contact Nintendo Customer Service
(page 83) with the enquiry number and
the date currently set on the Nintendo 3DS XL
system. You will be given a master key.
3
Touch OK on the previous screen, then enter the
master key.
It may have entered Sleep Mode as the result of
an external magnetic fi eld. Move your system
away from magnetic objects, including other
Nintendo 3DS / Nintendo 3DS XL systems.
My system suddenly enters
Note: Stacking this system on top of other
Sleep Mode
Nintendo DS systems may also result in the system
entering Sleep Mode.
Solution
61).
(page 61).
79