SeaSTAR 3610 User Manual
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SeaSTAR 3610 User Manual

Dgnss receiver
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Lukas
March 5, 2025

we have failure on XPG2 correction, what can be the cause and solution?

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1 comments:
Mr. Anderson
March 5, 2025

Possible causes for a failure on the SeaSTAR 3610 XPG2 correction include:

1. First-time power-up – The receiver may take up to 40 minutes to achieve normal operation.
2. Movement without GPS tracking – If the unit has been moved a long distance without tracking GPS, correction data may take time to stabilize.
3. Extended power loss – If the unit has been without power for a long period, correction data may take time to resume.
4. Incorrect mode setup – Ensure the receiver is set to HP/XP/G2 mode and that the data is available from the correct output ports (A/B or LAN).
5. Disabled GPS L1 output – Ensure the GPS L1 output is enabled for proper correction data reception.
6. Configuration issues – Check the interface settings in the Input/Output configuration menu to verify setup correctness.

Solutions:
- Allow up to 40 minutes for normal operation if any of the first three causes apply.
- Verify and correctly set the mode to HP/XP/G2.
- Ensure GPS L1 output is enabled along with any necessary GLONASS or ionospheric corrections.
- Check and correct configuration settings in the interface setup.

This answer is automatically generated

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Summary of Contents for SeaSTAR 3610

  • Page 2 This page is intentionally left blank...
  • Page 3 Notice to Customers This manual has been produced to ensure the very best performance from your SeaSTAR receiver. The manual has been clearly set out with simple instructions to ensure trouble free usage of your SeaSTAR receiver. This publication could contain technical inaccuracies or typographical errors.
  • Page 4 SeaSTAR 3610 USER MANUAL Dealer Information Name _______________________________________________ Cit y _______________________________________________ Address _______________________________________________ State ________________________________________________ Post Code _____________ __________________________________ Countr y _______________________________________________ Phone _______________________________________________ _______________________________________________ Email __________________________________________ _____ Issue 2.3 02/11...
  • Page 5 Fugro Seastar AS and its operating companies world-wide (SeaSTAR), warrants this product to be free from defects in workmanship and material for a period of one year from the date of original sale by Fugro Seastar AS or its iiinauthoriz dealers, to the original purchaser or end user.
  • Page 6 Changed default port settings. Updated menu structure, added diagnostic menu. Manual Reference: 3610 DGNSS receiver User Manual Copyright Fugro SeaStar AS 2011. No part of this manual can be reproduced without the express permission of SeaSTAR AS. Issue 2.3 02/11...
  • Page 7 SeaSTAR 3610 USER MANUAL ACRONYMS USED IN THIS MANUAL Communauté Européenne CEMF Counter Electro-magnetic Force Carrier to Noise ratio Carrier to normalised Noise ratio DGPS Differential GPS DGNSS Differential Global Navigation Satellite System DHCP Dynamic Host Configuration Protocol Differential Positioning Sensor European Norm High Precision GPS&GLONASS...

  • Page 8: Table Of Contents

    SITES MENU GLO L1 ..................18 SITES MENU ................. 19 ISPLAY CONFIGURATION MENU ................... 19 ACKUP CONFIGURATION 3610 DGNSS RECEIVER AND DPS SETUP EXAMPLE ......... 20 INSTALLATION ......................25 ................. 25 NSTALLATION CONSIDERATIONS DGNSS ..................25 ANTENNA LOCATION ....................25 ABLE INSTALLATION TECHNICAL SPECIFICATIONS ................
  • Page 9 SeaSTAR 3610 USER MANUAL APPENDIX E - MENU STRUCTURE ............... 35 ......................35 BOUT MENU A, C B ..............36 TATUS MENU HANNEL HANNEL - NTRIP ..................... 37 TATUS MENU - VBS ....................37 TATUS MENU .................... 38 TATUS MENU LARMS ..................
  • Page 10 SeaSTAR 3610 USER MANUAL This page left intentionally blank viii Issue 2.3 02/11...

  • Page 11: Introduction

    Diagnostic menu interface layout System features The 3610 DGNSS Receiver is a component of the Fugro worldwide DGNSS Service. The Fugro service is a full-time differential GNSS (DGNSS) broadcast system delivering corrections from an array of GPS and GLONASS reference stations located around the globe.
  • Page 12 4. SeaSTAR DGNSS 5. SeaSTAR VBS SeaSTAR HP is a decimetre level phase-based service. It is derived from the GPS L1 and L2 frequencies for centimetres. The service uses GPS phase measurements to obtain an accuracy of 10 cm horizontally (95%) and 15 cm vertically (95%). Available in Europe, America, the Middle East and Asia.

  • Page 13: System Components

    SeaSTAR 3610 USER MANUAL System components A standard delivery of the 3610 DGNSS receiver with a spotbeam antenna consists of the following parts: 3610 DGNSS receiver unit Coax cable RG-58 – N-male to N-female, 1 m Coax cable RG-58 – TNC-male to N-female, 1 m 2 x RS-232 serial cables LIYCY 3 x 2 x 0.14 mm...

  • Page 14: Getting Started

    SeaSTAR 3610 USER MANUAL GETTING STARTED The purpose of this section is to get you started with the 3610 DGNSS receiver as quickly as possible. When the receiver is supplied to you, it will be configured with default factory settings.
  • Page 15 5. Make sure you have a valid subscription. If you need any support on the subscription, the contact info is: SeaSTAR Customer Support and 24 Hour Help Line FUGRO SEASTAR Tel: +47 21 50 14 20 Fax: +47 21 50 14 01 E-Mail: seastarservice@fugro.no...

  • Page 16: Modes Of Operation Setup

    SeaSTAR 3610 USER MANUAL MODES OF OPERATION SETUP Set the receiver to the required mode; DGNSS, HP/XP/G2 or VBS. During certain situations it may take up to 40 min before normal operation Note! is achieved with regard to output of correctional data. Reasons for this include: First time power-up.
  • Page 17 Cfg menu item must then be used to set these parameters (see page 17). For the VBS operation, the 3610 DGNSS receiver needs to be supplied with a position for the area of operation. Insert the position via the Set Pos/Ch menu (see page 16), or from a GGA message input at port A and/or port B.

  • Page 18: Receiver Interfaces

    RECEIVER INTERFACES Power The 3610 DGNSS receiver will operate on any DC voltage between 9 VDC and 24 VDC. When operational, the unit dissipates typical 9 W (max 12 W) of power. Power is connected to the unit via a 1.5 metre long red/black lead. The cable is terminated with a 6-pin Hirose LF07WBP-6S female connector.

  • Page 19: Serial Lines

    SeaSTAR 3610 USER MANUAL Serial lines The panel connectors for serial port A and B are DB9 female. Pin layout is described below: Pin no. Signal RS-422 TX+ RS-232 TXD RS-232 RXD Not in use RS-422 TX- Not in use...

  • Page 20: Udp Ports

    SeaSTAR 3610 USER MANUAL The table below describes the automatic serial port configuration, depending on the type of subscription: Subscription type Serial port A Serial port B H : HP L : L1 I : IONO G : GLONASS V : VBS...

  • Page 21: Menus And Displays

    Pressing the ESC and  buttons simultaneously for at least three seconds will reboot the receiver. There are two LED indicators on the 3610 DGNSS receiver, one green and one red. The green LED indicator is lit when the unit is powered on. The red LED indicator is lit or flashes when the 3610 DGNSS receiver unit has an alarm situation.

  • Page 22: Alarm Situations

    SeaSTAR 3610 USER MANUAL Alarm situations The 3610 DGNSS receiver has two LED indicators, one green for power indication and one red for alarm indication. The red LED will be lit continuously or flash if one of the situations below arises. The LED will be turned off if the situation which activated the alarm becomes OK, for example if lock on signal, upgrade of software is finished.

  • Page 23: Main Pages

    SeaSTAR 3610 USER MANUAL Main pages Signal status The Signal status page is the top page in the 3610 DGNSS receiver. This page is displayed after start up, and is at the top level of the menu structure. About From the About menu it is possible to read receiver type, serial number, software version and subscription expiry date.

  • Page 24: Signal Status

    SeaSTAR 3610 USER MANUAL Signal status The Signal status page for the 3610 DGNSS receiver indicates signal strength, which satellite the receiver is set to, the lock criteria and available subscriptions. After power on, the receiver will begin to search for a DGNSS satellite.

  • Page 25: About

    About When pressing arrow down in the Signal status page, the Main menu with its main pages appears. The About menu shows information about the 3610 DGNSS receiver. Main Menu The DGNSS receiver type, serial number and software version are About displayed.

  • Page 26: Set Position/Channel

    SeaSTAR 3610 USER MANUAL The NTRIP page displays if the NTRIP is active or not, the NTRIP IP Status address, the NTRIP port and the NTRIP mountpoint (satellite). Ntrip The VBS page displays if an input from an external GPS receiver is Status available, and the status of the input data.

  • Page 27: Port Configuration Menu

    SeaSTAR 3610 USER MANUAL The Use Channel menu makes it possible to select which channel Set Pos/Ch to use, if both channel A and channel B are selected in the Ch. Use Channel A Option menu. From the Channel page it is possible to set the satellite service, Set Pos/Ch frequency and symbol rate.

  • Page 28: Set Gps L1 Sites Menu

    SeaSTAR 3610 USER MANUAL From the FTP menu it is possible to configure FTP user name and Port Cfg FTP password. Set GPS L1 sites menu From this menu the GPS L1 reference stations which shall be Main Menu output, are set. These settings are only in use when a GPS L1 Set GPS L1 Site subscription is enabled.

  • Page 29: Display Configuration Menu

    SeaSTAR 3610 USER MANUAL The following options may be selected: Set GLO L1 Site Site Nearest On/off/nearest It is possible to set all GLO L1 sites on or off, or only to use the nearest stations. How many of the nearest stations to use, is configurable.

  • Page 30: 3610 Dgnss Receiver And Dps Setup Example

    SeaSTAR 3610 USER MANUAL 3610 DGNSS RECEIVER AND DPS SETUP EXAMPLE The 3610 DGNSS receiver may be used together with a variety of DPS systems: DPS 116, DPS 122, DPS 132, DPS 200, DPS 232 and DPS 700. The different DPS...
  • Page 31 6. Select a DGNSS link and configure the I/O type to match with the output of the 3610 Demodulator. It is possible to define several correction links in the DPS and the 3610 Demodulator system. The links can be set up to decode RTCM or HP/XP/G2.
  • Page 32 Changes are automatically saved and applied. 10. Exit the configuration menu. 11. When the DPS is configured, make sure the configuration of the 3610 DGNSS receiver agrees with the DPS configuration with regards to baud rate and RS- 232/RS-422 interface and cables.
  • Page 33 SeaSTAR 3610 USER MANUAL Note! When planning to use HP/XP/G2 corrections, the DPS must be set up and connected to the 3610 DGNSS receiver when the subscription is transmitted and enabled. Issue 2.3 02/11...
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  • Page 35: Installation

    SeaSTAR 3610 USER MANUAL INSTALLATION Installation considerations Before starting installation of the 3610 DGNSS receiver on a vessel, the following should be considered: Determine the preferred location for each unit. The 3610 DGNSS receiver is designed for indoor installation. Consider cable length, connector attachment space (cable bend radius), stowing of excess cable, moisture, chemical corrosion, vibration and heat exposure.
  • Page 36 SeaSTAR 3610 USER MANUAL If cables must cross, ensure that they cross at an angle of 90°. This minimizes the possibility of interference. As far as is practicable, ensure that cables and I/O connectors are unique and fit only in their allocated location.

  • Page 37: Technical Specifications

    SeaSTAR 3610 USER MANUAL TECHNICAL SPECIFICATIONS Radio frequencies Receiver frequency band: ..............1525 – 1559 MHz Channel bandwidth: ..................... 5 kHz Physical dimensions Width: ......................109.5 mm Height: ......................65 mm Depth: ......................253 mm Weight: ......................... 0.8 kg Colour housing: ..................Clear anodizing Power Voltage: ......................
  • Page 38 SeaSTAR 3610 USER MANUAL This page is intentionally left blank Issue 2.3 02/11...

  • Page 39: Receiver Service Procedure

    APPENDIX A Receiver service procedure If a SeaSTAR receiver unit fails to perform, contact Fugro Seastar AS, after following the procedural checks. We wish to hear about frequently experienced problems and your assistance will be appreciated. Copy the form on the next page, fill in the details requested and faxing or mailing the form to Fugro Seastar AS for forwarding to Product Marketing.
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  • Page 41: Seastar Receiver Problem Report Form

    SeaSTAR 3610 USER MANUAL APPENDIX B SeaSTAR receiver problem report form Please copy this form and report the problem with as much detail as possible. Problem with: Date: Signal Y/N Manual Y/N SeaSTAR Y/N Receiver Y/N Description of problem: Person Reporting:...
  • Page 42 SeaSTAR 3610 USER MANUAL This page is intentionally left blank Issue 2.3 02/11...

  • Page 43: Factory Default Settings

    SeaSTAR 3610 USER MANUAL APPENDIX C Factory Default settings Position : 5955.000000 : 1038.000000 Satellite Channel A Name : EUSAT Frequency : 1537440000 SymbolRate : 2438 Channel B Name : AOREH Frequency : 1535125000 SymbolRate : 1219 Sites : 32 Nearest...
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  • Page 45: Appendix E - Menu Structure

    SeaSTAR 3610 USER MANUAL APPENDIX E - MENU STRUCTURE This section describes the menu structure in the 3610 DGNSS Receiver. About menu Main Menu SeaSTAR 3610 About Sno. 1160579 Main Menu SeaSTAR 3610 Status Ver. 2.01.03 Main Menu SeaSTAR 3610 Set Pos/Ch Subsc.

  • Page 46: Status Menu - Channel A, Channelb

    SeaSTAR 3610 USER MANUAL Status menu - Channel A, Channel B Channel: A, B Main Menu Status Channel A Used Status Channel A EUSAT ID 7 Main Menu Status Channel A Used Set Pos/Ch Channel B Serv.ID 50821 Main Menu...

  • Page 47: Status Menu - Ntrip

    SeaSTAR 3610 USER MANUAL Status menu - NTRIP Main Menu Status Ntrip Status Ntrip Option Auto Ntrip Address Main Menu Status 150.101.173.014 Set Pos/Ch Ntrip Port Main Menu Status 2101 Port Cfg Alarms Main Menu Status Ntrip Mountpoint Port Output...

  • Page 48: Status Menu - Alarms

    SeaSTAR 3610 USER MANUAL Status menu - Alarms Main Menu Status Alarm Current Status Alarms No Lock Main Menu AL: 060710 12:33 Status Set Pos/Ch Not subscribed Position AL: 060710 12:33 Main Menu Status GPS Time No lock Port Cfg...

  • Page 49: Status Menu - Position

    SeaSTAR 3610 USER MANUAL Status menu - Position Main Menu Status Position Fixed Status Position LAT 6336.4900N Status GPS Time Main Menu Position Fixed No time Set Pos/Ch LON 01124.1700E Main Menu Status Port Cfg Corrections Main Menu Status Ant.power Port Output 12.40V 0.04A...

  • Page 50: Status Menu - Gps Time

    SeaSTAR 3610 USER MANUAL Status menu - GPS Time Status GPS Time Main Menu Status No time Status Main Menu Corrections Set Pos/Ch Status Ant.power Main Menu 12.40V 0.04A Port Cfg Status Main Menu Channel A Set GPS L1 Site...

  • Page 51: Status Menu - Corrections

    SeaSTAR 3610 USER MANUAL Status menu - Corrections Corrections Status Main Menu GPS L1 sB uABD Corrections Status Corrections Status Ant.power Main Menu 12.40V 0.04A Set Pos/Ch Corrections Status Main Menu Channel A G2/XP/HP Port Cfg Corrections Status Main Menu...

  • Page 52: Status Menu - Ant. Power

    SeaSTAR 3610 USER MANUAL Status menu - Ant. Power Status Ant.power Main Menu 12.40V Status Status Main Menu Channel A Set Pos/Ch Status Main Menu Channel B Port Cfg Status Main Menu Ntrip Port Output Status Main Menu Set GPS L1 Site...

  • Page 53: Set Pos/Ch - Ch. Option

    SeaSTAR 3610 USER MANUAL Set Pos/Ch - Ch. Option Main Menu Set Pos/Ch Set Pos/Ch Ch. Option AB Main Menu Set Pos/Ch Use Channel A Port Cfg Main Menu Set Pos/Ch Port Output Channel A Set Pos/Ch Main Menu Channel B...

  • Page 54: Set Pos/Ch - Ch. Option

    SeaSTAR 3610 USER MANUAL Set Pos/Ch - Ch. Option Main Menu Set Pos/Ch Set Pos/Ch Use Channel A Main Menu Set Pos/Ch Port Cfg Channel A Main Menu Set Pos/Ch Port Output Channel B Set Pos/Ch Main Menu Ntrip Set GPS L1 Site...

  • Page 55: Set Pos/Ch - Channel

    SeaSTAR 3610 USER MANUAL Set Pos/Ch - Channel Set Pos/Ch Main Menu Channel A Channel A Set Pos/Ch Service EUSAT Set Pos/Ch Main Menu Channel A Channel B Freq 1537.4400M Port Cfg Set Pos/Ch Channel A Main Menu Ntrip Symbol rate 2438...

  • Page 56: Set Pos/Ch - Ntrip

    SeaSTAR 3610 USER MANUAL Set Pos/Ch - NTRIP Set Pos/Ch Main Menu Ntrip Ntrip Set Pos/Ch Option Auto Set Pos/Ch Main Menu Ntrip address Position 150.101.173.014 Port Cfg Ntrip port Main Menu Set Pos/Ch 2101 Port Output Ant.Power On Set Pos/Ch...

  • Page 57: Set Pos/Ch - Position

    SeaSTAR 3610 USER MANUAL Set Pos/Ch - Position Main Menu Set Pos/Ch Position Fixed Set Pos/Ch Position LAT 6326.4900N Set Pos/Ch Main Menu Position Fixed Ant.Power On LON 0101.1700E Port Cfg Main Menu Set Pos/Ch Port Output Ant.Power 12.40V Main Menu...

  • Page 58: Set Pos/Ch - Ant.power

    SeaSTAR 3610 USER MANUAL Set Pos/Ch - Ant.Power Main Menu Set Pos/Ch Set Pos/Ch Ant.Power On Shown if Set Pos/Ch Main Menu Antenna power Ant.Power 12.40V Port Cfg is set to on Main Menu Set Pos/Ch Port Output Ch. Option AB...

  • Page 59: Port Cfg - Serial Port

    SeaSTAR 3610 USER MANUAL Port Cfg - Serial Port Main Menu Port Cfg Serial Port A Port Cfg Serial Port A Baudrate 38400 GPS L1, VBS, G2/HP/XP,GLO L1, IONO, RAW, DEBUG Main Menu Port Cfg Serial Port A Port Output...

  • Page 60: Port Cfg - Udp Port

    SeaSTAR 3610 USER MANUAL Port Cfg - UDP Port Port:A, B, C, D Main Menu Port Cfg UDP Port A mask Port Cfg UDP Port A 192.168.000.255 Main Menu Port Cfg UDP Port A numb. Port Output UDP Port B...

  • Page 61: Port Cfg - Tcp/Ip

    SeaSTAR 3610 USER MANUAL Port Cfg - TCP/IP Main Menu IP address Port Cfg Port Cfg 192.168.004.100 TCP/IP Main Menu Port Cfg Port Output Use DHCP No Main Menu IP address Port Cfg Set GPS L1 Site Set Static 192.168.004.100...

  • Page 62: Port Cfg - Ftp

    SeaSTAR 3610 USER MANUAL Port Cfg - FTP Main Menu Port Cfg FTP username Port Cfg Port Cfg FTP password Main Menu Serial Port A Port Output Main Menu Port Cfg Set GPS L1 Site Serial Port B Port Cfg...

  • Page 63: Main Menu - Set Gps L1 Site

    SeaSTAR 3610 USER MANUAL Main menu - Set GPS L1 site Main Menu Set GPS L1 Sites Set GPS L1 Site Site Nearest Only shown if Main Menu Set GPS L1 Sites Site is set to Set GLO L1 Site Use 32 ”Nearest”...

  • Page 64: Main Menu - Set Glo L1 Site

    SeaSTAR 3610 USER MANUAL Main menu - Set GLO L1 site Main Menu Set GLO L1 Site Set GLO L1 Site Site Nearest Only shown if Set GLO L1 Site Main Menu Site is set to Use 32 Display Cfg ”Nearest”...

  • Page 65: Main Menu - Display Cfg

    SeaSTAR 3610 USER MANUAL Main menu - Display Cfg Main Menu Display Cfg Display Cfg Backlight On Main Menu Display Cfg Backup Contrast High Main Menu About Main Menu Status Main Menu Set Pos/Ch Main Menu Port Cfg Main Menu...

  • Page 66: Main Menu - Backup Cfg

    SeaSTAR 3610 USER MANUAL Main menu - Backup Cfg Main Menu Backup Cfg Backup Cfg Save Main Menu Restore Cfg About Restore Main Menu Status Main Menu Set Pos/Ch Main Menu Port Cfg Main Menu Set GPS L1 Site Main Menu...

  • Page 67: Appendix F - Diagnostic Menu

    SeaSTAR 3610 USER MANUAL APPENDIX F – DIAGNOSTIC MENU This section describes the diagnostic menu structure in the 3610 DGNSS Receiver. It is accessed by pressing  and  simultaneously, anywhere in the 3610 DGNSS Receiver menu. Diagnostic menu – About...

  • Page 68: Diagnostic Menu - Status

    SeaSTAR 3610 USER MANUAL Diagnostic menu – Status Status Total Diagnostics Status Lock 00:00:00 Diagnostics Status Last Config Lock 00:00:00 Diagnostics Status Lost Corrections Locks 0 Diagnostics Status Ntrip IO-Statistics Restarts 0 Diagnostics Status Counts Reset stat. Good 0 Diagnostics...

  • Page 69: Diagnostic Menu - Config

    SeaSTAR 3610 USER MANUAL Diagnostic menu – Config Diagnostics Config Config Factory Diagnostics Config Ser. Port Corrections Setup Manual Diagnostics Config Debug IO-Statistics Diagnostics Config Debug Reset stat. Diagnostics Config Periodic Erase flash Clear all No Diagnostics Config Periodic DAC calibration...

  • Page 70: Diagnostic Menu - Corrections

    SeaSTAR 3610 USER MANUAL Diagnostic menu – Corrections Diagnostics GPS RTCM 1 Corrections Rec 0 Rec 0 Diagnostics GPS RTCM 1 IO-Statistics Out 0 Out 0 Diagnostics GLO RTCM 31 GPS RTCM 1 Reset stat. Rec 0 Err 0 Diagnostics...

  • Page 71: Diagnostic Menu - Io- Statistics

    SeaSTAR 3610 USER MANUAL Diagnostic menu – IO- Statistics Diagnostics IO Stat. GPS IO Stat. HP IO Stat. RAW IO-Statistics Rec 0 Err 0 Rec 0 Diagnostics IO Stat. HP IO Stat. RAW IO Stat. GPS Reset stat. Tx 0...

  • Page 72: Diagnostic Menu - Reset Statistics

    SeaSTAR 3610 USER MANUAL Diagnostic menu – Reset statistics Diagnostics Reset stat. Diagnostics Erase flash Diagnostics DAC calibration Diagnostics About Diagnostics Status Diagnostics Config Diagnostics Corrections Diagnostics IO-Statistics Issue 2.3 02/11...

  • Page 73: Diagnostic Menu - Erase Flash

    SeaSTAR 3610 USER MANUAL Diagnostic menu – Erase flash Diagnostics Erase flash Erase flash Main image Diagnostics Erase flash DAC calibration IO image Diagnostics About Diagnostics Status Diagnostics Config Diagnostics Corrections Diagnostics IO-Statistics Diagnostics Reset stat. Issue 2.3 02/11...

  • Page 74: Diagnostic Menu - Dac Calibration

    SeaSTAR 3610 USER MANUAL Diagnostic menu – DAC calibration DAC calibration Diagnostics Recalibrate DAC calibration Diagnostics DAC calibration About Value 2448 Diagnostics Status Diagnostics Config Diagnostics Corrections Diagnostics IO-Statistics Diagnostics Reset stat. Diagnostics Erase flash Issue 2.3 02/11...

  • Page 75: User Notes

    SeaSTAR 3610 USER MANUAL USER NOTES Issue 2.3 02/11...
  • Page 76 SeaSTAR 3610 USER MANUAL SeaSTAR Customer Support and 24 Hour Help Line FUGRO SEASTAR Tel: +47 21 50 14 20 Fax: +47 21 50 14 01 E-Mail: seastarservice@fugro.no Issue 2.3 02/11...

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