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Summary of Contents for TROY Group Serial Servers
- Page 1 ___________________________ TROY Serial Servers Quick Install Manual Part No. MANUAL-SERIAL Revision 3.0 September, 2003 Printed in U.S.A.
- Page 2 Inc. PrintKit is a trademark of Northlake Software. QADD is a trademark of Network Compatibility Group. LAN Attached and UNIX Printing for VINES is a trademark of Incognito Software Inc. XJet, XMark, XConnect, and XAdmin are trademarks of TROY Group, Inc. © Copyright 1992-2003 TROY Group, Inc. All rights reserved.
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Page 3: Table Of Contents
___________________________ Table of Contents Introduction Serial Server Models................1-1 Installing the Hardware Unpacking and Handling ..............2-1 Pushbutton Switch ................2-3 Connecting a Serial Server to a Serial Device ........2-7 Ethernet Installation................2-7 Verifying Successful Installation............2-9 Management Methods TROY XAdmin32 ................ -
Page 4: Introduction
Serial Server or on the TROY web site (http://www.troygroup.com/wireless). Note that the Serial Server is software compatible with TROY print servers, which means that operating systems and programs that work with these serial servers will also work with the Serial Server. External Serial Server Models The TROY Serial Server family includes the following models: •... - Page 5 SS-8N-2 IPX/SPX, TCP/IP, AppleTalk, DLC/LLC, NetBEUI/NetBIOS IP, Direct Mode IPX/IP, LAT, VINES, http, SNMP These devices comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) These devices may not cause harmful interference and (2) these device must accept any interference received, including interference that may cause undesired operation.
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Page 6: Installing The Hardware
Installing the Hardware Before You Start The TROY Serial Servers connect to the serial port of a printer or other RS- 232 compatible device. Before attempting to install a TROY Serial Server, first make sure that you have completed installing your printer or other device as described in the appropriate documentation for the device. - Page 7 To enable console mode on port S1 for one-port models or on port S2 for two-port models, hold in the test switch while powering on the Serial Server (see next section for additional details). Connecting the Serial Server to an RS-232 Serial Device The Serial Server has one or two standard PC-compatible 9-pin female D- connectors, depending on the model.
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Page 8: Ethernet Installation
You may also remotely enable console mode by connecting remotely to the Serial Server via WebXAdmin, TELNET, NCP, or XConfig (refer to Chapter 3 for information on how to use these utilities). With WebXAdmin, select Configure Port from the main menu, click on serial port S1 (for single-port models) or port S2 (for two-port models), select Console Mode, and click Submit. -
Page 9: Verifying Successful Installation
This completes the unshielded twisted pair Ethernet installation. Proceed to the Verifying Successful Installation section. Verifying Successful Installation You are now ready to apply power to the Serial Server. Plug the power supply into the wall, connect it to the Serial Server, and then turn on the printer. - Page 10 The two biggest causes of connection problems are cabling and mismatched serial port parameters. First, double check your cabling. The cable must connect the transmit signal on the Serial Server to the receive signal on the device, and connect the receive signal on the Serial server to the transmit signal on the device.
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Page 11: Management Methods
Management Methods TROY offers a wide variety of ways to configure and monitor the Serial Server. These methods are: TROY XAdmin32 1. Compatible with 32-bit Windows operating systems running TCP/IP or IPX/SPX Protocols 2. Included on CD-ROM 3. Can be downloaded from our web site (http://www.troygroup.com) 4. -
Page 12: Hp Jetadmin
“Enter Username>” prompt. When you get the “Local>” prompt, you are ready to enter commands. HP JetAdmin: 1. HP Windows-based utility (TROY Serial Servers work transparently with JetAdmin). 2. Can be downloaded from the HP web site (http://www.hp.com). -
Page 13: Setting The Ip Address
In order to use a TROY serial server with TCP/IP, NetBIOS IP, WebXAdmin, or PrintraNet, you must first configure an IP address into the serial server. TROY serial servers provide a variety of methods for setting this address. Important Note: Consult your system manager before assigning an IP address to your serial server in order to avoid duplicate addresses. - Page 14 used to reset the IP address after it has been set. The default password for the console is ACCESS. At the “Local” prompt, type the commands: SET IP ADDRESS xxx.xxx.xxx.xxx SET IP SUBNET xxx.xxx.xxx.xxx SET IP ROUTER xxx.xxx.xxx.xxx INIT EXIT ARP/PING To use arp and ping to set the IP address, enter the following commands at the Windows command prompt or UNIX system prompt:...
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Page 15: Connecting The Serial Server To Devices Other Than Printers
Connecting the Serial Server to Devices other than Printers The TROY Serial Server provides a general-purpose method for connecting RS-232 serial devices to Ethernet networks. It provides a transparent bidirectional communications path from the RS-232 device to the computer. In other words, it makes the device look like as though it is directly connected to the serial port of the computer, even though it is actually communicating over the Ethernet. -
Page 16: Customer Support
Obtaining Technical Assistance TROY technical support is available to assist you with any questions concerning the setup, operation, or maintenance of your TROY print server. Worldwide Web Support Located at <http://www.troygroup.com/wireless>, the TROY web site provides answers to many common technical questions and also includes copies of product manuals and literature, as well as utilities and firmware load images. - Page 17 Make sure that you write the RMA or RGA number on the outside of the shipping container you use to return the product. Please ship the defective product(s) to the appropriate address below: North and South America: Europe: TROY Group, Inc. TROY GmbH RGA# _________ RMA# _________ 3 Bryan Drive Schwarzwaldstr.
- Page 18 Contacts Corporate Headquarters TROY Group, Inc. 2331 South Pullman Street Santa Ana, CA 92705 USA (949) 250-3280 Technical Support North and South America U.S. 48 contiguous States: (800) 332-6427 Canada, Alaska, Hawaii, and South America: +1-304-232-0899 E-Mail: <technicalsupport@troygroup.com> Europe Phone: +49-7032-9454-21 E-Mail: <support@troygroup.de>...
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