Alinking ALC-9551 User Manual

Outdoor high-speed dome network camera

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ALC-9551
Outdoor High-Speed Dome

Network Camera

User Manual
Software Version 1.14
1

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Summary of Contents for Alinking ALC-9551

  • Page 1: Network Camera

    ALC-9551 Outdoor High-Speed Dome Network Camera User Manual Software Version 1.14...
  • Page 2: Table Of Contents

    Contents Contents .........................2 Package Contents ......................4 System Requirements.....................5 Introduction........................6 Features and advantages ....................6 System Introduction .......................7 System Introduction .......................7 Hardware Installation....................11 Camera Settings ......................19 Camera Setting from a Router ..................21 Change the Internet Explorer Setting................22 Enter the Main Page.....................24 Camera Main Page.......................27 System Settings......................42 Basic Settings.......................42...
  • Page 3 Application Setting ......................65 Event ........................65 Motion Detection....................74 Firmware upgrade .....................76 Factory Default ....................79 Reboot .........................80 Attachment A: External Alarm..................82 Attachment B: Bandwidth Estimation .................84 Attachment C: Troubleshooting and FAQs..............85 FCC Class B Announcement ..................89...
  • Page 4: Package Contents

    Package Contents Make sure you have received the following items. If any item is missing, please contact your dealer. Camera Unit Pack 1. PTZ Dome Camera 2. Optical Cover Accessory Pack 3. Quick Guide 4. Hardware Installation Guide 5. CD ROM (Manual/Software) 6.
  • Page 5: System Requirements

    System Requirements ALC-9551 Network Environment 10/100M Ethernet Monitoring system resource requirements Operating system Windows 2000 Professional SP4,XP Home SP2 Browser Internet Explorer 6.x or later versions System hardware CPU: Pentium 4, 2.4GHz or better RAM: 512MB (1GB recommended) VGA resolution: 1024x768 or higher...
  • Page 6: Introduction

    Introduction This product is a speed dome camera that can connect to Ethernet, LAN, and any broadband networks. Unlike traditional CCTV cameras, a CPU and a webpage server are built in the speed dome camera to provide a professional remote monitoring function for the user.
  • Page 7: System Introduction

    System Introduction 1. AC/DC power inlet: This product supports both alternate current (AC24V/1.0A) and direct current (DC12V/2A). Please connect the product to a power supply. The power input of this product is non-polarized. The product can automatically determine the type of the incoming current. 2.
  • Page 8 Please connect the product to your network from the LAN socket. Video out Please connect the product to the display using the video out cable. Audio in Please connect the product to the microphone using the audio in cable. Audio out...
  • Page 9 Please connect the product to the speaker using the audio out cable. Power inlet for anti-fog air heater The product equipped with automatic temperature detection and air heater to prevent fogging. Please connect to AC 24V power outlet. Power inlet for cooler fan The product will automatic activate the cooler fan when the inner temperature is too high.
  • Page 10 External alarm connector (DI/DO) See Appendix A for details of D1/DO.
  • Page 11: Hardware Installation

    Hardware Installation Important Safety Precautions 1. Please carefully read the instructions before installation. 2. Keep the manual for future use. 3. Pay attention to all warnings on the equipment and in the manual. 4. Follow all instructions and operation procedures. 5.
  • Page 12: Installation Instructions

    Installation Instructions The hardware installation instructions below are intended to provide all required knowledge regarding installation of the camera. As for the setting of the network and the description of the interface, refer to User's Manual. Network Connection Diagram Notice: Use of the camera must comply with local laws and regulations.
  • Page 13 Notice for unpacking Take out the items from the accessory pack, but do not remove the outer packaging of the optical cover. Take out the lens protection Take out the PTZ Camera...
  • Page 14: Installation Procedure

    Take out of the protection pad of the PTZ Dome Camera Installation Procedure Please refer to below dimension for bracket purchasing. UNC-9551 does not provide any bracket or pendant. If there is any question, please contact our sales representative. Option 1: Wall-Mount Dimension Option 2: Ceiling Mount Dimension...
  • Page 15 1. Take the PTZ Dome Camera out from the unit pack. Put the Camera above the protection pad to prevent damage of the lens. 2. Connect all the necessary cables and pull out from the bracket. Notice 1: It is recommended not to plug the power on before the installation is done since the camera will automatically rotate right after the power has been plug in.
  • Page 16 The Pin-Defined Diagram...
  • Page 17: Glove

    3. Mount the PTZ Dome Camera onto the bracket. 4. Remove the outer packaging of the optical cover and the screws. 5. Put on the gloves and align the optical cover with the gap of the PTZ Dome Camera. Use the screws to insure the camera. Notice 1: While installing, the optical cover will be difficult to align into the camera due to the waterproof rim surrounded the optical cover.
  • Page 18 Important!! 1. Users should carefully read the attached Hardware Installation Manual to avoid damage to the equipment and personnel. 2. If you want to hang the camera from the ceiling, please do not affix this product to the asbestos plate on the lightweight steel frame. The fragile asbestos plate might not be capable of holding the weight and the camera may fall from the ceiling to injure personnel or damage the equipment.
  • Page 19: Camera Settings

    Camera Settings After the hardware has been installed, insert the supplied CD in the computer and execute the file IP Finder.exe following the steps below to search for and change the IP address of the camera. 1. Start the machine. Execute the IP Finder.exe from the supplied CD.
  • Page 20 3. Click Submit to validate new settings. 5. Confirmation When all changes have been confirmed, click “Exit” to quit. 4. When all changes have been confirmed, click Exit to quit. Notes: 1. The IP FINDER can only find the IP addresses of cameras that share the same hub on the LAN. For information about finding IP addresses on the Internet, refer to the “DDNS Setting”, or “UpnP Setting”.
  • Page 21: Camera Setting From A Router

    Camera Setting from a Router You can use DHCP when you want to use the camera on the Intranet (LAN). However, the IP must fixed when you want to use the camera on a WAN. For this application, it is required to set up a virtual server on the ADSL router. Follow the steps below to complete the setting: 1.
  • Page 22: Change The Internet Explorer Setting

    Change the Internet Explorer Setting This product uses ActiveX Control to play images and sound on your PC. The ActiveX Control application software will be downloaded to your PC when you connect it to the Internet. To ensure successful download of the software, the Internet Explorer "security settings"...
  • Page 23 Install IE Tab. Restart Firefox. IE Tab online learning.
  • Page 24: Enter The Main Page

    Enter the Main Page 1. Open the IE browser and key in the IP address of the product. Key in the IP address of the camera When the login screen appears, key in "root" in the User Name and Password fields. Click Camera login screen 2.
  • Page 25 Click “Install ActiveX Control”. Setup prompt screen 4. The security warning screen appears. Click "Install". The ActiveX Control is named "UIC ActiveX Control". This software is owned by UIC and well certified. You can use it without any doubts about its validity. Click “Install”.
  • Page 26 6. When installation of the ActiveX control is completed, the image transmitted from the camera and the operation interface appear on the screen.
  • Page 27: Camera Main Page

    Camera Main Page Descriptions: Source: Information bar 1. Format: resolution of the current video stream 2. FPS: Frame Per Second of the current video stream 3. BitRate: bandwidth per second of the current video stream Video image Product Source Attention: Please change the streaming setting to HTTP if nothing appears in the image area.
  • Page 28: Control Panel

    Control Panel 1. Pan direction: This function controls the camera to move up, down, left or right. You can directly drag the small ball on the control bar for quick positioning or click the + or - button at both ends of the control bar to position precisely. When precise positioning is used, you can set the angle for each movement of the camera (refer to the following picture).
  • Page 29 Camera rotation speed 3. Optical ZOOM: A build-in 18x or 26x optical lens (depending on the camera model) is used for zooming the image. You can directly drag the small ball on the control bar for quick zooming or click the + or - button at both ends of the control bar to zoom precisely.
  • Page 30 Click Zoom to enter the zooming page. Optical zoom. Digital zoom. 5. Auto Focus: The default is On. You can click Off to enter the manual focus mode. 6. Focus: In the manual focus mode, you can choose Near or Far and 7 speed options are available.
  • Page 31 Auto focus function on/off Manual focus adjustment...
  • Page 32 7. Preset: You can use this function to preset the location that the camera will rotate to (64 locations). This function can save the location you want to monitor and the camera will automatically rotate to the saved location when you click the number of that location. Precise positioning can be achieved without the need for manual control.
  • Page 33 8. Tour: This function can enable or disable the auto tour mode for the selected location. This function can only be enabled after the preset location is selected. You can define up to 5 groups of tour settings. 6. Click On to activate the auto tour mode. 1.
  • Page 34 12. Alert: Notification of alarm If the camera detects a movement or an alarm, the Alert button will flash to alert the monitoring personnel. Click the Alert button to stop the flashing. Alarm notification Alert message display is activated. Alert message display area. Enable to save alert messages.
  • Page 35 1. 14. Language (interface language selection) This product currently supports 4 languages: English, Simplified Chinese, Traditional Chinese and Japanese. Language selection 15. Video Format: sets the format for streaming MPEG4 (main stream): Stream mode at MJPEG+MPEG4 or Dual MPEG4 MPEG4 (sub stream): Stream mode at Dual MPEG4 Motion JPEG : Stream mode at MJPEG+MPEG4 See Setting >...
  • Page 36 16. Zoom In/Out: Camera screen display size Viewing option is from 0.5 to 4 times the screen size. Note: When you use zoom in, the screen seems rough because the resolution after digital zoom exceeds the original resolution. Digital zoom 17.
  • Page 37 Tunneling Pocket Loss Speed HTTP Easy Fair Fair Fair Lower Fast Hard Lowest Fastest Video streaming...
  • Page 38 18. Brightness/Contrast/Saturation Select the item you wish to adjust, then press the + or – button to adjust video display. Press + means to increase the value and – to decrease the value of the selected item. Brightness: Adjusts the brightness of videos Contrast: Adjusts the contrast of colors Saturation: Adjusts the saturation of colors Set to default: Resets all items to default settings...
  • Page 39 19. REC: executes the video recording function Click this button to start video recording and save the image file in the preset directory (C:\video). A red mark appears at the bottom left corner of the image when the recording function is running. Snapshot button Recording button 20.
  • Page 40 1. Click on Tool in the IE browser. 2. Click on Internet Options. 3. Switch to the Security tab. 4. Select Trusted site 5. Click on Sites. 6. Enter the IP address of the speed dome. 7. Cancel the selection of this option. 8.
  • Page 41 Move the mouse and click on the PATH column to set the files Saving path Speaker enable Microphone enable 22. Enable/Disable microphone: When you click the microphone icon, a "Forbidden" mark will show on the icon and the sound from an external microphone will not be received. 23.
  • Page 42: System Settings

    System Settings System setting contains basic and application settings. The basic setting is executed for basic system information, transmission speed, audio/video code, user authorization, date/time, and IP filter, while the application setting is executed for event triggering definition and other relevant settings, definition of the motion detection area, firmware update, reset to factory default, and reboot.
  • Page 43: Video/Image

    Basic Setting >Video/Image Basic Setting > Video Image > Video Image Basic Setting > Video / Image > Video Image >Video Format You can select MPEG4 or MJPEG as the video format. It is recommended to select MPEG4 for real-time browsing to optimize the bandwidth. MJPEG is a good choice for the best resolution when video recording is required for collection of evidence.
  • Page 44 Basic Setting > Video / Image > Video Image >Video Resolution Generally speaking, selection of resolution is dependent on the bandwidth of the network you are using. This product offers different selections for video/audio settings. However, to ensure undisrupted image transmission, you need a higher uploading bandwidth.
  • Page 45 FPS selection Basic Setting > Video / Image > Video Image >Video Quality You can select Fix Quality (resolution priority) or Fix Bitrate (fluency priority) at the same bandwidth. Five options are available for your choice: Best, Better, Normal, Fast, and fastest.
  • Page 46 Fix bitrate first Basic Setting > Video / Image >PreProc Basic Setting > Video / Image > PreProc > PreProc Setting Camera position: Sets the position of camera on the screen—up, down, left and right Desktop: Select this option when the product is in normal deployment. Flip: Select this option when the product is mounted on the ceiling.
  • Page 47 Basic Setting > Video / Image > PreProc >Overlay Setting Display mode: You can select to display the date, time and text or not. Foreground color: Selects the color for date, time and tax display. Click on the color block to bring out the color palette. Move the pointer to the desired color and click on it.
  • Page 48 When the setting on this page is changed, a new image will immediately appear on the real-time display window. Real time display window Auto ICR setting Basic Setting > Video / Image > Sensor > ICR Setting When the ambient illumination becomes dim, the ICR changes the color filter to the monochrome mode via a micro motor in front of the lens.
  • Page 49: Audio (Sound)

    White Balance Basic Setting > Video / Image > Camera Advance Setting > Exposure Mode The exposure mode defines how the computer processes the natural light source. 5 modes are available: full auto, manual, shutter priority, iris priority, and bright. The clearness of the image depends on the exposure (i.e.
  • Page 50: User(User)

    Sound transmission format Audio input: 4 formats Audio output: 4 formats G726/24: Uses G.726 24Kbps for audio encryption/decryption. Gain: Adjust the volume of the audio. Basic Setting > User(User) The administration of the camera can set up access privileges by administrator, operator, and viewer to ensure the security and control of the camera.
  • Page 51 SMTP SAMBA Notification IP Filter setting Event Setting schedule setting event server trigger setting Motion Setting Firmware Upgrade root Factory default Reboot Setting PTZ Control User with PTZ privilege Steps: Click Add (to add a new user), Update (to change the privilege or password of a user on the list), or Delete (to delete a user from the list) and complete required fields.
  • Page 52: Network (Network Settings)

    Basic Setting > User > User Setting (privilege setting) For special business situations, this product allows you to log in to browse without the need of keying in your username and password. For this purpose, you need to check “Enable” at Anonymous Login. To allow the user to control the camera, you need to check “Enable”...
  • Page 53 DHCP setting: DHCP(Dynamic Host Configuration Protocol) is a protocol that enables automatic assignment of TCP/IP information to the client. Each DHCP client connects to the DHCP server to access its network setting information, including IP address, gateway, and DNS server. The IP address of the camera is 192.168.0.20 by default when DHCP is "OFF".
  • Page 54: Pppoe

    設定影像串流埠口 Basic Setting > Network > PPPoE (dial-up networking setting) PPPoE: Point-to-Point Protocol over Ethernet is a protocol that supports access to a high-speed wideband network using a PC and a wideband modem (such as xDSL, Cable, Wireless modem). The user need only to equip the PC with an Ethernet card and apply to an ISP (such as HiNet) and an ADSL provider (such as Chunghwa Telecom) for ADSL service to roam the Internet through ordinary twisted copper wires.
  • Page 55: Ddns

    PPPoE setting Basic Setting > Network > PPPoE > PPPoE Dial: You can select whether or not to dial when you boot the machine (On Boot or Off). Username: Enter the username provided by your ISP. Password: Enter the password. Basic Setting >...
  • Page 56: Upnp

    Some gateway-routers can directly communicate with DDNS. In this case, you may directly enter your DDNS account on the setting page in the Internet router, and then the router will update your WAN IP status whenever it is changed and report to the DDNS.
  • Page 57 Basic Setting > Network > UPnP > UPnP Traversal Active: yes (enable)/no (disable) Port Range: the range of the usable ports, from 32768 to 65535 as default Link URL location: After the network camera penetrates the firewall successfully, the actual external IP address and port will be shown. Click “Save”...
  • Page 58 1. Click Control Panel 4. Click Networking 2. Click Add/Remove Programs Services 5. Click Detail 6. Check UPuP User Interface 3. Click Add/Remove Windows Components 2. Open Windows firewall option 2. Click Exceptions 1. Click Windows Firewall in the Control Panel 3.
  • Page 59: Smtp Server

    1. Open “My Network Place” 2. The LAN camera appears. Double-click to access the main page. Basic Setting > Network > SMTP Server (mail server setting) This camera is able to transmit images to a particular email address when a motion detection event occurs or a sensor is triggered.
  • Page 60 is triggered. To use this function, a Samba setting is required. Options: Active: Enable/Disable Samba Authentication: Enable/Disable Username: the username Password: the password Path: specify the IP address of the computer you want to share with and the file name, i.e.
  • Page 61: Multicast

    FTP Port: FTP port. The default setting is 21 (recommended). FTP Upload path: the path to upload files. FTP Login name: the name to log in the FTP. FTP Login Password: the password to log in the FTP. Select Save to complete and activate your settings. 3.
  • Page 62 Basic Setting >Network >Multicast>M-JPEG This function allows multiple users to view the M-JPEG video stream free from restrictions on the number of users. However, this is only effective within the LAN.
  • Page 63: Date/Time

    Basic Setting > Date/Time (date/time setting) 日期/時間設定 Basic Setting > Date/Time > Server Time (the date/time of the server) Basic Setting > Date/Time > PC Time (the date/time of your PC) Basic Setting > Date/Time > Time Setting (date/time setting) There are three ways to synchronize the time.
  • Page 64: Ip Filter

    Basic Setting > IP Filter This function filters IP addresses and is able to allow or deny visits from particular addresses/target addresses IP filter setting Basic Setting > IP Filter > General IP Filtering: enables/disables the IP filter Policy: allows/denies access Basic Setting >...
  • Page 65: Application Setting

    Application Setting Application Setting > Event (event trigger setting page) This camera is equipped with intelligent security management functions. It ensures security monitoring by allowing user to define “trigger events” based on particular times and situations, and sets the camera respond to the event. Application Setting >...
  • Page 66 66 66...
  • Page 67 Add Event : Add Event setting page Options: • General: Name: Name the trigger event here. • Response to event trigger: the time setting of the trigger event Always: Always monitoring During time: Check the date you want to monitor (Sun~Sat) and the duration of monitoring here.
  • Page 68 out: DI terminal behind the machine, such as high-decibel alarms, light projectors. You can set the alarm duration in the “Duration” field. Upload video The camera will sent the capture Motion JPEG or MPEG4 video of to : the event to the FTP server or Samba you specified. Include pre-trigger buffer:When an event is detected,the camera will record the previous video image up to 10 seconds.
  • Page 69 Add Schedule: Add Schedule setting page...
  • Page 70 The Add Event setting page and the Add Schedule setting page are basically the same except that the Add Schedule setting page does not have the option “Trigger by” to indicate the sources of the trigger event. Click Save to save and activate your settings when you complete setting. Delete: delete the event cluster setting.
  • Page 71 close status. So when the external device is triggered to open status, the alarm input pin will be triggered. Trigger Alarm output: Alarm output Click “Set” to trigger the alarm. Click “Clear” to stop the alarm. Trigger LED: LED indicator display LED: Event status: click “Set”...
  • Page 72 Event server Click Add Ftp to go to the setting page and enter the information of the FTP server you specified. Add ftp server Name: the name of the FTP Network Address: IP address of the FTP Login: Log-in name Password: Log-in password Upload Path: Uploading path Port: Port...
  • Page 73 you specified. 。 Add http server Name: HTTP name Network Address: HTTP IP address Login: Log-in name Password: Log-in password Proxy: Proxy server name Proxy Port: Proxy server port Proxy Login: Proxy server log-in name Proxy Password: Proxy server log-in password Click Add Tcp to go to the setting page and enter the information of the TCP server you specified.
  • Page 74: Motion Detection

    Port: TCP port Modify: Modifies the setting value Remove: Removes the setting value Application Setting > Motion Detection You can open the setting frame by clicking on the area to monitor. To move area to monitor, drag the area with your mouse; to adjust the size of the frame, drag the arrow to adjust after you move the mouse to the edge of the area and left-click;...
  • Page 75 zones are set, they are displayed according to the priority (A is the highest, and X is the lowest). When the setting is completed, the computer reads the new setting and it takes about one minute to return to the live image screen. Please be patient. Privacy area Mask color setting Masked area effect...
  • Page 76: Firmware Upgrade

    The masked area move when the camera change position Application Setting > Firmware upgrade Firmware upgrade Contact your dealer for more information about firmware upgrade. The sales representative will transmit the latest version to you via e-mail. When you receive the firmware, decompress the file (uImage.gz) to your PC and follow the steps below to execute the upgrade.
  • Page 77 Select the location 3. Click Browse… to select the location where the firmware file is stored. 4. Click submit. 5. The auto upgrade runs. The Upgrade Status shows the progress of the 韌體更新中 upgrade. When the firmware upgrade has been completed, the machine reboots automatically. Reconnect to the server after 60 seconds.
  • Page 78 Note: The new firmware is burned into the Flash ROM during the upgrade, so you must take care during the process and make sure it is not interrupted during the operation. The system may be damaged seriously and need to be returned to the factory for repair if the power cable is removed or becomes loose during the upgrade.
  • Page 79: Factory Default

    Application Setting > Factory Default You can use this function to reset to factory default, but all changes, including the IP address, you have made are deleted. Back to the default setting Factory Default: Reset to factory default . Warning window Resets all parameters, except the IP parameters: You can use this function to reset to factory default.
  • Page 80: Reboot

    Backup: Data backup Back all parameters: Back up all changes you have made. When you click Backup, a file download window appears. Back up the file named param.bin (Attention: Don't change the file name; otherwise, the backup may fail.) Restore backup parameters: You can select this function to restore the changes you have made.
  • Page 82: Attachment A: External Alarm

    Attachment A: External Alarm In addition to the motion detection executed by the internal software application, the product can connect to external infrared detectors, beepers, and smoke detectors. For more information about these external devices, contact to your local retailer, dealer or installation service provider.
  • Page 83 External Alarm I/O Circuit Diagram Warning! The alarm will be Pin 6 triggered when alarm pin 4 & 6 are formed as a short circuit. Please do not connect the electric voltage or current into alarm input pin because the electronic current Pin 4 Warning! The alarm will be triggered when alarm pin 2 &...
  • Page 84: Attachment B: Bandwidth Estimation

    Attachment B: Bandwidth Estimation Since the FPS is dependent on the bandwidth of the camera, the relationship between the size of an image file and the bandwidth is always the major concern of the system construction engineer. The table below shows the relation between the resolution and size of an MJPEG file in the NTSC system.
  • Page 85: Attachment C: Troubleshooting And Faqs

    Attachment C: Troubleshooting and FAQs Question Answer and Solution Function What encoder and decoder The camera uses MJPEG or MPEG4 compression technology to are used by the camera for provide quality images. MJPEG is a standard image compression sounds and images? technology applicable to different browsers without the need to install additional software.
  • Page 86 Finder, please disable your anti-virus applications or firewall. Internet Explorer does not Please be sure that the version of your Internet Explorer is 6.0 or display the camera screen later. Should you have any difficulties, please log on the Microsoft correctly.
  • Page 87 download the file again. Incomplete download or installation of the camera ActiveX control is the major reason for this problem. Check the security setting of your Internet Explorer. Close and re-open Internet Explorer, and enter the main page to see if you can log in. Internet Explorer displays Change the IE security setting to allow downloading unsigned the following message:...
  • Page 88 I can't control the camera Delay might occur when you are accessing a video stream and to move up, down, right, or remotely moving the camera horizontally. Where significant delay left smoothly. is identified when you move the camera horizontally or vertically deactivate the audio streams and/or reduce the size of the video stream...
  • Page 89: Fcc Class B Announcement

    FCC Class B Announcement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

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Alc-9451

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