Service Information
S.
Once you have determined which component of your system
has a problem, follow the procedures listed below:·
~
•
Position power switch to OFF.
•
Remove power cord from wall outlet.
•
Disconnect failing unit.
•
Have failing unit serviced.
If after following Steps 1 through 5 your IBM Personal
Computer still has a problem, go to Diagnostic Aids.
Note: In using Diagnostic Aids, you will be asked to record an
Error Message. This information is needed to aid in getting
your system serviced.
Error Message Example
OO;Ol~
........................ .
Record this
}
BRRORS¥STEMONIT
498
information
Note: If you have a non-printer problem, continue with
Diagnostic Aids.
If you have an obvious printer problem, continue with "Printer
Problem Determination Procedures" on the next page.
PDPs 4-10