Something not working
Certain problems are due to a lack of simple maintenance or oversights, which can be solved easily without
calling out an engineer. Please carry out the following checks before contacting the extended warranty
administrators see Repairs - After Sales Service.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use
or installation, a charge will be made even if the appliance is under guarantee.
If the problem persists after the above checks have been carried out, please contact your local John Lewis
branch who will give you details for your local Service Force centre.
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