Panasonic BB-HCM311A Operating Instructions Manual page 63

Notes
• When the Viewnetcam.com registration website is not displayed, confirm
that the URL is displayed in the right column of the Your Account Link. If
the URL is not displayed, follow the procedures below.
1. Wait for a while, and click [Refresh] on the web browser.
2. Confirm that your network (your PC and camera) is connected to the
Internet.
• Personal (Camera) URL is available after you registered with the
Viewnetcam.com service.
• If port forwarding is not enabled or your network is not connected to the
Internet, the Viewnetcam.com service is not available.
6.
Register with the Viewnetcam.com service following the website.
• The Viewnetcam.com page is displayed.
7.
Access the camera with a registered URL from the Internet (see page 12).
• When the Top page is displayed, the Viewnetcam.com registration is
complete.
Notes
• It may take a maximum of 30 minutes for the registered URL to work.
• If "Expired" is displayed at the Personal (Camera) URL on the
Viewnetcam.com page or at the Camera URL in the DDNS on the Status
page, restart the camera. After that, confirm that your registered URL is
displayed on their pages.
Confirming the Internet access
Due to the router specifications, the image may not be displayed even if you
access the camera from your PC on the same LAN as the camera. In this case,
access the camera following procedures.
• Accessing from the PC on another network (see page 12)
• Accessing from your cell phone (see page 36)
[For assistance, please call: 1-800-272-7033]
Operating Instructions
63