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AT-320 SIP Phone User Manual (V1.43)
AT-320 SIP Phone User Manual
1.
AT-320 IP PHONE APPEARANCE INTRODUCTION .............................. 3
1.1
2.
FEATURES ....................................................................................................... 5
2.1
Hardware.................................................................................................................... 5
2.2
Software..................................................................................................................... 5
2.3
Standard and Protocol ............................................................................................. 5
2.4
Operating requirements ........................................................................................... 6
2.5
Electric requirements ............................................................................................... 6
2.6
Size............................................................................................................................. 6
2.7
Installation ................................................................................................................. 6
3.
CONFIGURATION ......................................................................................... 7
3.1
Phone Keypad setup ................................................................................................ 7
3.1.1
Function Keys Introduction: .................................................................................... 7
3.1.2
Keypad setup step by step: ......................................................................................11
3.2
Configured by WEB ................................................................................................ 12
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
Other settings:........................................................................................................ 23
3.3
Configured by PalmTool ........................................................................................ 26
3.4
Telnet Configuration............................................................................................... 27
3.4.1
AT-320 Telnet Commands Explanation .................................................................. 28
4.
UPGRADE AT-320 IP PHONE .................................................................. 38
4.1
Use IE browse to upgrade the IP phone............................................................... 38
4.2
Use the PalmTool to upgrade the IP phone.......................................................... 38
4.3
Use FTP to upgrade the phone.............................................................................. 38
5.
USAGE OF THE PHONE ............................................................................. 40
5.1
Receiving calls........................................................................................................ 40
5.2
Place a call............................................................................................................... 41
5.3
View Records .......................................................................................................... 43
6.
RESET AT-320 TO FACTORY DEFAULT.................................................. 44
VoIPon
www.voipon.co.uk
.................................................................................................. 13
...................................................................................................... 15
................................................................................................ 17
.......................................................................................... 19
sales@voipon.co.uk
Tel: +44 (0)1245 808195
Fax: +44 (0)1245 600030

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  • Page 1: Table Of Contents

    AT-320 SIP Phone User Manual (V1.43) AT-320 SIP Phone User Manual AT-320 IP PHONE APPEARANCE INTRODUCTION ......3 Function Keys of AT-320 IP Phone Introduction (Normal State):......4 FEATURES ....................... 5 Hardware........................5 Software........................5 Standard and Protocol ..................... 5 Operating requirements ...................
  • Page 2 AT-323 SIP Phone User Manual (V1.43) FAQ........................45 For two ports of the AT-320/AT-323, what is the function for the other port? .. 45 Why I can’t see the complete setting page when access the AT-320 by IE? ..45 How to use the PalmTool to upgrade the IP phone?...........
  • Page 3: At-320 Ip Phone Appearance Introduction

    AT-323 SIP Phone User Manual (V1.43) AT-320 IP phone Appearance Introduction ● AT-320 IP Phone Front Illustration (Refer to Fig 1.1): Fig 1.1 AT-320 IP Phone Illustration VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 4: Function Keys Of At-320 Ip Phone Introduction (Normal State)

    AT-323 SIP Phone User Manual (V1.43) Function Keys of AT-320 IP Phone Introduction (Normal State): Keys Function With handset hung, press this key to get local IP address of the phone Speed Dial Key With handset hung, press this key to get phone number...
  • Page 5: Features

    ● Hotline ● Support adjustable user password and super password Standard and Protocol AT-320 IP Phone supports following standard and protocol: ● IEEE 802.3 /802.3 u 10 Base T / 100Base TX ● Major G.7XX; GSM610 iLBC audio Codec ● SIP RFC3261 ●...
  • Page 6: Operating Requirements

    Ethernet Jack. Plug the other end of the cable into HUB. 3. Power on IP phone: plug the power cord adapter into the Power Jack. Then plug the other end of the power cord adapter into the appropriate wall outlet. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 7: Configuration

    AT-323 SIP Phone User Manual (V1.43) Configuration Four different ways can be used to configure AT-320 IP phone: phone keypad, web browser, Telnet commands and PalmTool configuration tool on computer. Phone Keypad setup 3.1.1 Function Keys Introduction: When using keypad and LCD to configure the settings of IP phone,...
  • Page 8 “VOL+” or “VOL-” to page the menu up or page the menu down; When “save settings” submenu item is selected, press “OK/speaker” key to confirm,AT-320 IP phone will reboot and use the already modified setting. Refer to above operation; you can reach any menu to modify any value.
  • Page 9: Menu Structure

    AT-323 SIP Phone User Manual (V1.43) Menu Structure: VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 10 AT-323 SIP Phone User Manual (V1.43) VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 11: Keypad Setup Step By Step

    “Speaker” to confirm choose “number 1” press “Local IP” key and enter “56712389” to modify press “Speaker” to confirm. Step 3. Save your setting: use “redial” key return to main menu choose “save setting” press “Speaker” to confirm the change. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 12: Configured By Web

    Debug is not set as 0[disable], please input ordinary password. Then click button. The following configured page wills pop up. Refer to Fig 3.1 please. Fig 3.1 Http Setting VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 13: Network Setting

    Select this item to enable DHCP mode. With this system, your LAN or router automatically assigns all the required network parameters to any device connected to it when the device log on. AT-320 IP phone is shIPped from the factory with DHCP on. So, if your LAN or router is configured to use DHCP addressing, the IP phone’s LAN parameters...
  • Page 14 DNS server here. ● mac: MAC address is the physical address supplied by the Ethernet NIC. AT-320 phone is shIPped from the factory with a unique algorism MAC address printed on the back of the base. Note To avoid colliding with other device in network, please don’t change the...
  • Page 15: Audio Setting

    ● audio frame: Set audio frames in RTP package. Minimum is 1 and maximum is 8. ● jitter size : Set buffer size of RTP package. The value range is 0-32. ● ilbc payload : Set the payload type of RTP package when ILBC codec VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 16 Set the volume of handfree input. ● ● speaker out: Set the volume of handfree output. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 17: Dial Plan Setting

    Note With dialnum seletcted in use dialplan drop down list, you can also set dddcode, iddcode, iddprefix and dddprefix according to requirement of system. ● innerline: Enable/disable multi-settings by selecting corresponding items from dropdown list. AT-320 IP phone allows saving 5 settings totally. VoIPon www.voipon.co.uk sales@voipon.co.uk...
  • Page 18 ● answer: Enter a number from 0 through 60 to set the entries of the seconds before the phone answer the call auto or forward the calls. Note please refer to FAQ for more information of dial plan VoIPon www.voipon.co.uk sales@voipon.co.uk...
  • Page 19: Sip Protocol Settings

    Use UtstarCom’s SIP system uptech: Use uptech’s SIP system keimen: Use keimen’s SIP system mediaring: Use mediaring’s SIP system italkbb: Use ItalkBB’s SIP system stanaphone: Use Stanaphone’s SIP system VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 20 When “nat traversal” is set to “enable”, please put the ● domain name of the servers ( These web server helps to find out the public phone) into “nat addr”, such www.whatismyip.com. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 21 ● dtmf payload : When DTMF select rfc 2833.This parameter can be used indicating type of RTP payload type. The value can be use integer VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 22 Disable checking firmware tags when upgrading. This is not suggested, because it will increase the risk of upgrading the wrong firmware into the phone. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 23: Other Settings

    When debug set as 0[disable], if input ordinary password (default one is 1234), then following page will pop up after clicking . And only those parameters can be modified. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 24 Name field following 001, and then input 5989426454 into Phone number field. Then Jack’s number 5989426454 is saved in phone book. Then please click Save/Back button. In normal state, you can use speed dial to call numbers saved in phone book. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 25 Fig 3.8 Phone Book Illustration Upgrade Firmware: Click this button to update the program, the ring and ● the digit map of IP phone. Fig 3.9 Upgrade firmware Illustration VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 26: Configured By Palmtool

    AT-323 SIP Phone User Manual (V1.43) Configured by PalmTool PalmTool is a tool designed especially to configure and upgrade the AT-320 IP phone. On a PC double click icon to open the PalmTool. The index page of PalmTool will popup.
  • Page 27: Telnet Configuration

    If you type super password, then you will see: Password : ******** P:\> Above information indicates that IP phone is under setting mode, and then you can set the AT-320 IP phone by using the telnet commands. VoIPon www.voipon.co.uk sales@voipon.co.uk...
  • Page 28: 3.4.1 At-320 Telnet Commands Explanation

    Load designated settings to current position exit Exit from the setting mode without saving the configuration Exit with saving all configurations and restart AT-320 write ping Ping other net parameter The phone connects to FTP server and then get the files...
  • Page 29 AT-323 SIP Phone User Manual (V1.43) Display basic running parameters of the AT-320 IP phone. Input ordinary password without debug being set as 0[disable], or input super password with debug set as 0[disable], then following parameters of IP phone will be displayed: PA168X V1.43 settings...
  • Page 30 With this system, your LAN or router automatically assigns all the required network parameters to any device connected to it when the device log on. AT-320 IP phone is shIPped from the factory with DHCP on. So, if your LAN or router is configured to use DHCP addressing, the IP phone’s LAN parameters will...
  • Page 31 AT-320 IP phone. set router XXX.XXX.XXX.XXX With IPtype set as 0, use this command to set router IP of network with AT-320 IP phone. set dns XXX.XXX.XXX.XXX With IPtype set as 0, use this command to set IP address of DNS server.
  • Page 32 0 through 4: 0: disable dial plan; 1: enable dial plan; 2: use dial number; 3: use 179XX service.;4: use hotline function. set dialnumber XX When set dialplan value set as 2, please use this command to set VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 33 0: do not forward calls if busy; 1: forward call if busy. set fwdnoanswer X Enable/disable forward calls without replying. X is ranged from 0 through 1. 0: do not forward calls without replying; 1: forward call VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 34 “2”, set IP address or URI of the stun server, in the format as “domain name/IP address : service port”. The default service port for stun is 3478. Note The free service list of Internet:www.IP-calculator.com; www.IPchicken.com; www.IPchicken.com;www.showmyIP.com;www.whatismyIP.com; www.myIPaddress.com; www.whatismyIPaddress.com; IP.sbbs.net; www.whatismyIPaddress.net;checkIP.dyndns.org VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 35 2: output all the bug information and data in test window; 3: save the bug information into SDRAM; 4: disable checks the mark. set password XXXX Set password of the AT-320 IP phone. XXX must be ASCII characters. VoIPon www.voipon.co.uk sales@voipon.co.uk...
  • Page 36 Relevant usage: None Command write Syntax descrIPtion: No keyword and parameter Usage: Save the configuration and restart the AT-320 IP phone. Command ping Syntax descrIPtion: ping IP address Usage: ping IP address of other NAT device Relevant usage: In telnet window, input ping xx.xxx.xx.xx(an IP address)...
  • Page 37 So if nothing is displayed after too long time, it means that ftp is fail. Note All the Telnet commands of AT-320 IP phone should be written in low case and the password is case sensitive.
  • Page 38: Upgrade At-320 Ip Phone

    AT-323 SIP Phone User Manual (V1.43) Upgrade AT-320 IP phone Use IE browse to upgrade the IP phone Step 1: Fill the AT320’s IP in the IE browse (you can obtain AT320 IP through the “Local IP” button of keypad) Step 2:Use super password to access the AT320 setting page and choose the debug caption to the item except “no output”.
  • Page 39 AT-323 SIP Phone User Manual (V1.43) Note Please do not change the name of the upgraded program, or the operation will be fail. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
  • Page 40: Usage Of The Phone

    Usage of the phone Receiving calls AT-320 IP phone can receive incoming calls from other AT-320 IP phone and devices that support the SIP protocol. It works just like an ordinary phone for incoming calls. When it rings, you can receive the call by following methods: ①...
  • Page 41: Place A Call

    When the other party answers, you can begin speaking. When the call is over, Press again. The VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 42 AT-323 SIP Phone User Manual (V1.43) dialed number has been saved into the buffer. ● Place a call without login the Gatekeeper If AT-320 IP phone does not login the Gatekeeper, you can place a call Speaker by lifting the handset or pressing and then inputting the IP #...
  • Page 43: View Records

    ● When you hear the number you want to dial, please press place a call directly. Note AT-320 IP phone supports saving 80 entries unanswered call, dialed call and received call ranged from 1-80 at best. When the entries arrives 80, the latest record will cover the first one.
  • Page 44: Reset At-320 To Factory Default

    AT- 320 has its default factory setting, Changing the firmware version or setting frequently may make the AT320 in a chaos status, In this case, you can restore the AT-320 to its factory default through the following procedure. Power off, then press“*” and power on (Don’t lose the * until the LCD shows “page0 running ”or“*”), press “#5*5”...
  • Page 45: Faq

    AT-323 SIP Phone User Manual (V1.43) For two ports of the AT-320/AT-323, what is the function for the other port? A: The other port can be connected with other network equIPments,such as Hub, switch, PC, IP phone. Why I can’t see the complete setting page when access the AT-320 by IE? A: Pls.
  • Page 46: Q5 How To Update The Protocol For The At-320/At-323

    (3) If you can’t solve the problem , pls. return the phone to the reseller for repairment . Why is the local IP 0.0.0.0? A:If the AT-320 “IPtype” is set to “DHCP” and your network doesn’t support DHCP function.The AT-320 will shows “0.0.0.0”. Pls. Check your network in this case.
  • Page 47: Q11 Why Is There No Sound After Pressing The Speaker Button While Using Mgcp Protocol

    Why does the other side feel my voice is very weak? A: Pls. adjust the input volume larger, but pls. note the maximum is 15. Why do AT-320/AT323 IP phone and AG-168V gateway disconnect while calling each other, but it rings? A: Pls.
  • Page 48: Q15 What Is "Inner Line

    DNS to resolve this domain name into IP address. Besides, if local IP address is allocated by DHCP, we will check if the allocated IP address conflicts with other devices. All these work will cost some VoIPon www.voipon.co.uk sales@voipon.co.uk...
  • Page 49: Q17 How To Set Tos Field

    Once the “FWD” key is pressed, A and C is connected and A can start talking with C. If C is unavailable, B will hear busy tone, then B can press “call hold” key to switch back to A and tell A that C is not there. VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195...
  • Page 50 AT-323 SIP Phone User Manual (V1.43) Reserves the right to make changes in technical and product specification without prior notice. AT-320 SIP Phone User Manual (V1.43) All rights reserved VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...

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