Appendix A Troubleshooting; Cannot Access Nion Using Ip Address Or Ip Address Is Unknown - Peavey MediaMatrix Nion Hardware Manual

Appendix A - Troubleshooting
Some t ext t o force a page break in W ord but rem ain invis ible
Cannot access NION using IP address or IP address is
unknown
This section explains how to connect to a NION directly via the serial port and change the IP
address settings. This is only necessary under the following circumstances:

The NION does not appear on the Remote Log tab in NWare and Pandad is functioning
(i.e. other NIONs on the same network are listed). If you need to check to see if Pandad has
stopped working, see Determining if Pandad has stopped functioning in the Pandad
Administrator Guide.

The NION is listed on the Remote Log tab, but when you right-click it and then click
Launch Web Interface, the web interface is not displayed.

You need to access a NION using its IP address, but the address is unknown and you are
unable to run NWare to discover all the NIONs on the network.
Caution: It is very important that you only complete the steps in this section when under
instruction from MediaMatrix Technical Support. It is possible to lose data stored on the
NION or to stop it from booting if you specify settings incorrectly.
Note: The first procedure below assumes that the key used to stop the NION boot sequence is
ESC, which is the default setting. This is specified by the bootstopkey environment variable. If
you do not know the appropriate key and are unable to stop the boot sequence, contact
MediaMatrix Technical Support.
Tips:

If the NION is fitted with a front panel, you can change the IP address using the front panel
interface. For more information, see Setting the IP address (on page 28).

If the NION has been assigned correct IP settings, but you are still unable to start the web
interface, this may be because the IP address of your PC is not compatible with the IP
address of the NION. Consider changing the IP address of your PC so that it can
communicate with the NION. The format of the NION IP address will be shown in the
URL used when attempting to start the web interface.
 To connect to the NION via the serial port
1. Connect a serial cable between the PC serial port and the NION RS-232 serial port.
2. Start a terminal emulator program with the following settings:

baud rate 57600

8 bit data

no parity

1 stop bit

no flow control.
3. Power cycle the NION.
62 Version 1.6.4b.1 June 11, 2012