Appendix; Factory Support - Peavey PageMatrix PageMatrix Owner's Manual

5 . A P P E N D I X

5.1. Factory Support

Peavey provides customer support and service direct from the factory. If you need further assistance
or information, donÕt hesitate to call us. You can reach us 8 a.m. - 5 p.m. CST at (800) 543-2991 or
(601) 483-5376. The address for correspondence/literature on current or new products is:
Peavey Electronics Corp. ¥ MediaMatrix Support Group ¥ 711 A St. ¥ Meridian, MS 39301
You can also access helpful tips, specifications, FAQs, sample files, application notes and other
Peavey Architectural Acoustics equipment product information 24 hours a day, seven days a week at
our site on the World Wide Web. The URL is:
http://www.peavey.com/division/arch/index.html
In order to provide you with the best technical support, it will probably be necessary to see your view
file so we can accurately diagnose your problem. This also helps to streamline your work and make
your system more efficient. Using the Internet and e-mail, we can quickly get you up and running.
Please direct your mail and attached view file to:
George Douglas, National Sales Manager george@peavey.com
Ken Valentine, Central District Manager ken@peavey.com
Will Roland, Western District Manager will@peavey.com
Joel Moak, Southeastern District Manager joel@peavey.com
Levin Culpepper, Internal Tech Support Coordinator levin@peavey.com
Brent Harshbarger, Product Manager brent@peavey.com
If you need emergency assistance after business hours or on the weekend, you may reach one of
us on our SkyPager at (800) 759-7243. When you hear the prompt tone, enter the PIN 113-4326.
Please reserve this for true MediaMatrix emergencies or weekend use.
A R C H I T E C T U R A L A C O U S T I C S ¨
711 A Street ¥ Meridian, MS 39301
(601) 483-5376 ¥ FAX (601) 486-1678
http://www.peavey.com ¥ ©1998
Features and specifications are subject to change without notice.
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