TriVision NC-213WF User Manual
  1. Manuals
  2. Brands
  3. TriVision Manuals
  4. Security Camera
  5. NC-213WF
  6. User manual

TriVision NC-213WF User Manual

Ip network camera
Hide thumbs
Table of Contents

Advertisement

Quick Links

View Your World Anywhere......Anytime！
Camera Installation for PC Only
Note: Proceed to the Quick Guide for iPhone, iPad iOS device and Android OS Smartphone, Tablet.
For advanced features, proceed to the User manual for PC only
1

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the NC-213WF and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for TriVision NC-213WF

Summary of Contents for TriVision NC-213WF

  • Page 1 View Your World Anywhere……Anytime！ Camera Installation for PC Only Note: Proceed to the Quick Guide for iPhone, iPad iOS device and Android OS Smartphone, Tablet. For advanced features, proceed to the User manual for PC only...

  • Page 2: Table Of Contents

    Introduction ----------------------------------------------------------------------------------------------------------------3 Pre-requisites and Initial Connection--------------------------------------------------------------------------------- 5 PC Quickstart-------------------------------------------------------------------------------------------------------------- 6 Install “Camera Setup” and “Camera Live” Utilities on a PC------------------------------------------------------7 Install “Camera Live” Utilities & View Multiple Cameras on a PC---------------------------------------------10 Wi-Fi Wireless Setup ---------------------------------------------------------------------------------------------------- 11 Wi-Fi Troubleshooting--------------------------------------------------------------------------------------------------- 15 Is the Remote Access Setup already done? ----------------------------------------------------------------------- 16 Enabling UPNP for Automatic Remote Access Setup ------------------------------------------------------------ 17 Overview of Manual IP address setup (Without UPNP) -------------------------------------------------------- 18 Manual Setup step 1 (Without UPNP) ------------------------------------------------------------------------------ 19...

  • Page 3: Introduction

    Play” feature (UPNP). Older routers and some models provided by internet service providers may require a few manual setup steps to enable remote viewing. Apple Airport routers are fully supported by TriVision with our detailed, step by step setup instructions.
  • Page 4 Another exciting new feature is the ability to turn the camera into a DVR (Digital Video Recorder) by recording video or pictures to a Micro SD memory card. After you are familiar with the basic functionality of the camera you can enjoy many additional advanced features. For instance, you can enable the automatic sending of motion detection email alerts or automatic uploading of pictures to online servers using the FTP protocol.

  • Page 5: Pre-Requisites And Initial Connection

    Pre-requisites and Initial Connection 1. TriVision indoor models, bullets and Dome cameras 2. PC or Linux computer with internet browser Computer is only required for initial setup, later the camera can work by itself without any computer present at the camera location 3.

  • Page 6: Pc Quickstart

    PC Quickstart This Quickstart section applies to the most common configuration for PC users: You have a current generation router such as NetGear, LinkSys, or Dlink connected to a standard, non-routing DSL or cable modem, or you have a combination modem and router which has all functions in one box. Some of our customers have more complicated networks because they have added a wireless router to a wired router, or have business firewalls or VoIP routers in front of the main router.

  • Page 7: Install "Camera Setup" And "Camera Live" Utilities On A Pc

    Install “Camera Setup” and “Camera Live” Utilities on a PC For PC users, we also supply a program on the CD called “Camera Setup” utility. If you install this program on your PC with Windows7, XP or Vista, it will tell you the addresses of all current generation IP cameras on your network. If this is the first time you are running the program you may need to click “Refresh”...
  • Page 8 You can use this program to set up cameras but we recommend that you use this program only to find your IP address. Then do all setup by going directly to the camera using the IP address, either by double-clicking on the address or by typing the number into your browser(with http:// in front) If no camera is found it could be that your Antivirus or Firewall program is blocking the “Camera Setup”...
  • Page 9 When using the camera for the first time on a PC with Internet Explorer, your PC will ask you for permission to install the viewing software (called ActiveX). This ActiveX is needed to decode the H.264 or MPEG4 video stream and control the camera.

  • Page 10: Install "Camera Live" Utilities & View Multiple Cameras On A Pc

    Install “Camera Live” Utilities & View Multiple Cameras on a PC Insert provided Software CD into computer’s CD-ROM drive. If the software installation program does not start automatically, open CD-ROM Drive and double click on “Auto Run”. Install “Camera Live” applications on your computer using “Install Software” option. The following icons will appear on the desktop after software installation is completed: ...

  • Page 11: Wi-Fi Wireless Setup

    Wi-Fi Wireless Setup In the Quick Guide we showed how to setup Wireless connection via Smartphone. If your camera wireless connection worked, please skip ahead to “Choosing a name for your camera”. Most likely your wireless network was set up with a password (also known as wireless key). If you don’t remember it, you can check your router’s wireless setup menu or ask the person who set up your wireless network.
  • Page 12 Click on “Network”, then click on “Wireless setup”, and you’ll get to this screen : Do NOT type anything in the SSID field. Instead, just clicking on the “Search” button, your camera can tell you which networks can see: You may see a whole list of networks in your neighborhood. Select your network from this list, then click on “Apply”...
  • Page 13 Please remember that both WPA and WPA2 keys are case sensitive and need to be between 8 and 63 characters. When you have entered the key, click on “Apply”, you’ll get a message about “Wireless setup accepted successfully”, but that only means that the information was stored in the camera. Now you should use the “Test” feature to check if you typed it correctly.
  • Page 14 One easy test for determining the maximum recommended distance is by using a laptop at the camera location. If your laptop shows at least 70% signal strength at that exact same location then the camera should be ok too. Any less than that may be unreliable, so you may want to move your router or the camera, or adjust the angle of your router’s antennas.

  • Page 15: Wi-Fi Troubleshooting

    Wi-Fi Troubleshooting If the camera does not connect and you’ve already checked the settings mentioned on the previous page, please log in to your router and double check the setting for wireless channel selection. On an Apple airport you would use the Airport Utility.

  • Page 16: Is The Remote Access Setup Already Done

    Is the Remote Access Setup already done? If your computer had automatically discovered the camera earlier, this is good news because it means that the “Universal Plug and Play” feature is available on your network and most of the setup may already be done. Your camera would be visible from the internet to anyone who knows the exact IP address and usernames and passwords that you choose.

  • Page 17: Enabling Upnp For Automatic Remote Access Setup

    Enabling UPnP for Automatic Remote Access Setup If UPnP did not work, and if you have an up to date router other than Apple Airport, it is worth double checking if UPnP is enabled in your router. Some Routers like the ActionTec and Westell units distributed for free with Verizon and Qwest DSL service have the feature initially disabled.

  • Page 18: Overview Of Manual Ip Address Setup (Without Upnp)

    Overview of Manual IP address setup (without UPnP) In the previous section we showed how to tell if your camera was able to automatically configure itself using your router’s UPnP feature. If UPnP worked, please skip ahead to “Step 3: Choosing a name for your camera”. In this section we provide an overview of the manual IP address setup procedure.

  • Page 19: Manual Setup Step 1 (Without Upnp)

    Manual Setup Step 1: Assigning a permanent IP address for your camera on your local network (Without UPnP) Please note that if your router has UPnP, you already have an internet IP address for your camera and you should skip over this setup step. On your home network (LAN) all your computers, printers and other network connected devices have an IP address.
  • Page 20 Click on “use the following IP address”. Then enter the IP address you picked that is outside your router’s DHCP range. Do not change the subnet mask. The default setting of 255.255.255.0 is correct unless you have a very unusual home network. Then enter your own router’s address in the “Default Gateway”...
  • Page 21 Manual Setup step 2: Configuring your router to allow access to your camera from the Internet (Without UPnP) If your camera was automatically set up with UPnP you would skip this section and proceed directly to step 3: Choosing a name for your camera. If you have only 1 camera, it is simplest to configure your router to use “DMZ”...

  • Page 22: Choosing A Name For Your Camera On The Internet

    Choosing a Name for your Camera on the Internet So now you should have been able to have a friend see you on your camera. With typical residential internet service your router’s IP address can change from time to time. Looking up the current IP address can be inconvenient, and buying a static IP address is an unnecessary monthly expense.

  • Page 23: Automatic Updating Of Your Camera's Internet Ip Address

    Automatic Updating of your Camera’s Internet IP address In the previous step we set up a name for your camera. To make sure that this hostname always corresponds to the correct IP address for your camera we have to make sure it is updated automatically when there is a change. There is no need for client software.

  • Page 24: Important Notes

    Important Notes 1) If you try to access your own camera(s) from your home using the external IP address it may not work. Some internet service providers recognize that you are trying to do something that usually doesn’t make sense. Their routers may block requests that go from your network out to the internet and then loop back to your own network.

  • Page 25: Positioning And Mounting

    Positioning and Mounting Indoor cameras: The included desktop stand can also be used for wall or ceiling mounting. For some angles you may need to loosen the main mounting ring by turning the big flat screw on the back of the bracket with a coin, so that the notch in the mounting ring allows the pin to point in the desired direction.

  • Page 26: I See Pink And Purple

    I see pink and purple! Above are side by side comparisons of the NC-216W (left) and NC-217W, NC-218W (right) At night NC-216W can see if there is sufficient background lighting available, with an optional boost using the “Moonlight mode” setting.
  • Page 27 However, as shown in the bottom row, if you want to see in total darkness then you need the infrared capability of the NC-213W, NC-213WF, NC-217W, NC-217WF, NC-218W, NC-218WF, NC-316W, NC-316P and NC-316PW series. “Moonlight mode” boosts the available light by reducing the frame rate to 7.5 fps.

  • Page 28: Night Vision Settings

    Night Vision Settings The NC-213W, NC-213WF, NC-217W, NC-217WF, NC-218W, NC-218WF, NC-316W, NC-316WF have several settings to adjust your preferred night vision setup. 1. The” Infrared LED control” can be set to “On”, “off”, and “Automatic” which uses the light sensor on the front of the camera to check ambient light level to turn on the IR LEDs at night.
  • Page 29 You may also want to experiment with the angle of vision through the glass to minimize other reflections. See next page for hints about positioning. 4. “IR Cut Filter control” can be “On”, “Off” and “Automatic”. The cameras with IR Cut Filter, NC-213WF, NC-217WF, NC-218WF, NC-316W, NC-316P, NC-316PW, have a feature that combines the excellent daytime color of the NC-216W with the IR night vision performance of the NC-217W.

  • Page 30: Motion Detection

    Motion Detection The camera refers to motion detection as an “alarm”. You can select what you want the camera to do once the motion is detected. The factory default setting for motion detection is a single motion detection window covering the entire visible area.
  • Page 31 needs to be larger than the threshold setting. If the blue level does not reach the threshold setting the motion is ignored. If you do not use the Internet Explorer you can adjust the settings by entering the desired coordinates for the windows.

  • Page 32: Task Management

    Task Management The camera refers to motion detection as an “alarm”. You can select what you want the camera to do once the motion is detected. 1. One option is to set up the details of your email server account and have the camera send you JPEG snapshots.

  • Page 33: Email Alarm Sending/Email Periodic Sending

    1. Email Alarm Sending/Email Periodic Sending For automatic emailing you will need both an outgoing email server and one or more email receiving addresses. If you don’t have this information handy you may want to refer to your internet service provider’s help pages or your Microsoft Outlook or other email program account settings.
  • Page 34 3. The “Alarm Interval” allows you to designate a time (in seconds) during which new emails are suppressed. For example, if you want to avoid a flood of emails, you could set this time to 3600 seconds so that after a motion detection event you wouldn’t get any new emails for at least 1 hour.

  • Page 35: Ftp Alarm Sending/Ftp Periodic Sending

    2. FTP Alarm Sending/FTP Periodic Sending If you prefer, you can have the pictures uploaded to an FTP sever instead of an email address. There are many choices for FTP servers. For example, you could enable the built-in FTP server function on one of your computers or download free FTP server software such as FileZilla.

  • Page 36: Ftp Periodic Sending

    Setup of the “FTP alarm sending” menu is very similar to setting up the “Email alarm Sending”, so we don't explain the “Snapshot from”, “Snapshot duration”, Snapshot frame rate”, “Alarm interval” again here. FTP Server: At a minimum you need the IP address (FTP server name) for your FTP server. The port is almost always 21, and typical servers need a username and password which means “Anonymous”...

  • Page 37: Snapshot To Storage On Alarm/ Snapshot To Storage Periodically

    3. Snapshot to Storage on Alarm/ Snapshot to Storage Periodically The following chapters will show even more possibilities to use motion detection. For example, you can use motion detection to initiate the snapshots to Micro SD card or NAS (Snapshot to storage on Alarm) or at regular time intervals (Snapshot to Storage Periodically) to take snapshots and store them to MicroSD card or NAS All series cameras can now accept Micro SD cards.
  • Page 38 The resulting video files can be viewed with the free QuickTime for Windows or Mac. You do not need QuickTime X or Pro unless you want to compress the resulting video to iPhone/iPod format. Shorter video clips will download much faster. If you have many video files you could also remove the Micro SD card and access it directly from your computer (with suitable adapter if needed).
  • Page 39 Please be very careful not to touch the lens. The Micro SD slides into the slot and there is a positive “click” when it is locked in place. If it doesn’t want to go in effortless it is probably upside down. When done, please be careful when screwing the front part back on to make sure the threads are engaging nicely.
  • Page 40 After finishing the setting on “Storage“ and Micro-SD card or NAS is ready. You can use motion detection to initiate the snapshots to Micro SD card or NAS (Snapshot to storage on Alarm). Click on “snapshot to storage on alarm” tab under “Task management”...

  • Page 41: Record To Storage On Alarm/ Record To Storage Continuously

    4. Record to Storage on Alarm/ Record to Storage Continuously With the larger Micro SD cards it is practical to use the camera as a continuously recording DVR (Digital Video Recorder) with the right settings. A 2 GB Micro SD card has about 1872 usable megabytes of storage space after formatting. At the very highest settings of video quality with the highest picture size, this is only about 2 hours worth of storage.

  • Page 42: Send Files In Storage To Ftp Sever

    5. Send files in storage to FTP sever-- Using the Camera as a Network Video Recorder (NVR) Now included in all indoor and outdoor series cameras can transfer files automatically to a standalone NAS hard drive or any other FTP server, such as a computer with FTP software or an online server. FTP Server: At a minimum you need the IP address (FTP server name) for your FTP server.

  • Page 43: Audio/Video Stream Summary

    Audio/Video Stream Summary On browser like Safari, the HLS stream will be automatically selected, which is Apple defined stream. Macintosh desktop user (Mac OS X 10.8 Mountain lion, Safari 6.0, QuickTime 10.2) can directly play default HTTP M3U8 stream: http://10.0.1.3 and RTSP h.264 stream : “ rtsp:// 10.0.1.3 with audio and video Or through QuickTime, VLC as explained below, You will notice that some entries start with “RTSP”, instead of “HTTP”.
  • Page 44 You will notice that some entries start with “RTSP”, instead of “HTTP”. This is not a typo. RTSP steams can be opened by the “Open URL…” menu in Apple QuickTime 7.0 or later and “Open Network…” menu in VLC 2.0 version on Macintosh or Windows desktop with audio and video. A quick summary of the different video/audio stream supported on various OS, browsers and Media players available formats: Browser...
  • Page 45 Browser Media Player Stream type support Active X Plug-in Active X Plug-in HTTP snapshot image http://192.168.1.8/live/0/jpeg.jpg Chrome Safari HTTP MJPEG stream http://192.168.1.8 (No Audio) Firefox QuickTime7.7.2 RTSP H.264 stream rtsp://192.168.1.17/live/0/h264.sdp RTSP H.264 stream rtsp://192.168.1.17/live/0/h264.sdp Windows 7/XP/Vista RTSP MPEG4 stream rtsp://192.168.1.17/live/0/mpeg4.sdp RTSP MJPEG stream rtsp://192.168.1.17/live/0/mjpeg.sdp RTSP audio stream...
  • Page 46 Clicking on the “Secondary stream” and “Mobile steam” links will get you 2 more complete sets of URLs for your cameras: The reason for having multiple sets of streams is to allow simultaneous access to the camera at different resolutions without changing configuration. For instance, you could access one of the mobile streams from your cell phone and the Primary stream from your network computer, all without changing configuration and only be selecting the corresponding bookmark.

  • Page 47: Resetting The Camera Back To Factory Settings

    Resetting the Camera back to Factory Settings If you ever forget your admin password or have any other reason to reset the camera to its factory settings, please use the following procedure: 1. Make sure the camera is powered up 2.

  • Page 48: Glossary: A Quick Review Of Networking Terminology

    Glossary: A quick review of networking Terminology To participate in a computer network, each device needs an “Internet Protocol” address that is unique on that network. This IP address consist 4 groups of numbers separated by periods. For example 192.168.0.2 IP addresses are assigned to a device either automatically by the router or manually by a person who is setting up the network.

  • Page 49: Appendix A: Wireless Setup Instructions Without Cat5

    Appendix A: Wireless setup instructions without Cat5 We have received inquiry from customers with no available wired network jack to plug the camera into for the initial configuration. For instance, if an Airport Express is used as the only router for a network, the signal network jack is taken by the required connection to the cable or DSL modem.

  • Page 50: Appendix B: Setup Instructions For Att (2Wire) Router

    Appendix B: Setup instructions for ATT (2Wire) Router On the ATT/2Wire 2701HG and similar routers we found the UPnp does not work. For access from the internet you need to log in to the router. ATT usually has the IP address of the router configured to http://192.168.1.254, and the password is usually on a sticker on the bottom of the router.

  • Page 51: Appendix C: Recording On A Mac Using Vlc Media Player

    Appendix C: Recording on a Mac using VLC Media Player You can record video in QuickTime format on a MAC. After downloading the Macintosh version of VLC (1.01) from VideoLAN.org, follow these steps: -From the main menu in VLC, select “Streaming/ Exporting Wizard” -Select Transcode/Save to file -NEXT -Select a stream….type the full info in the box as for example:...

  • Page 52: Appendix D: Motion Detection Adjustment

    Appendix D: Motion Detection Adjustment After selecting “Motion detection” from the main settings screen, you may need to expand the size of the display window towards the right to see the 4 controls for individual motion detection windows. Each window can have individually adjustable sensitivity and threshold. In general, motion detection works by comparing the current video frame with the averages of the previous video frames.

  • Page 53: Appendix E: Known Issues

    Appendix E: Known issues 1. Do not use a wireless password with spaces or punctuation in it. For example, “Joe & Mary’s Wi-Fi #2” may not work unless you change it to something like JoeAndMary2”. Also make sure any WPA/WPA2 password is between 8 and 63 characters total.

  • Page 54: Burglar Alarm System Integration With Digital I

    Burglar Alarm system integration with digital I/O The outdoor cameras have additional connectors to help with integration of the cameras into a complete burglar alarm system. Typically this type of wiring is carried out by a professional security system installer. If you are not familiar with the terminology used here, please do not attempt to connect anything to this terminal block.

  • Page 55: Specification

    Mini illumination 1.0Lux (NC-216W), NC-217WF/NC-218WF and outdoor series can see in total darkness Infrared LEDs 12 LEDs on NC-213WF, 28 LEDS on NC-217WF/NC-218WF, 12 High power LEDs on outdoor camera. Automatic infrared filter for excellent daytime colors NETWORK Image compression H.264 (Only available on “2”...

  • Page 56: Contact Us

    Contact US If you encounter any problems, do not return product to the store If you have purchased this product from an authorized retailer worldwide, you are eligible for priority email based technical support. We are always glad to help, however we ask that you read this short manual first. If you still have questions send us an email: info@trivisiontech.com Most issues can be resolved very quickly.

This manual is also suitable for:

Nc-217wfNc-218wfNc-316wNc-316pNc-316pwNc-216w ... Show all

Table of Contents