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IX. FAQ Diagnosis
You can solve any problems arising in course of using the mobile phone first with
reference to the below instructions.
Failure
Fail to start
up
Fail to
charge
Fail to
connect to
the Internet
Fail to set
some
functions
Fail to dial
Possible Causes
1. Battery is installed wrongly or
battery contact is damaged.
2. Battery power runs out.
1. Battery or charger is damaged.
2. Charge in temperature below
0
0
C or above 45
3. Charger and mobile phone are
connected wrongly.
4. Battery power runs out.
1. SIM Card is mounted wrongly.
2. SIM Card is invalid.
3. It‟s out of the network service
coverage like GSM.
4. Signals are weak.
Your network operator does not
support the functions or you have
not applying for the functions.
1. Dial barring feature is enabled.
2. SIM Card used is invalid and is
not registered to network.
3. Dial is barred because of
arrears.
4. You‟ve set fixed-line number
dial feature.
0
C.
48
Solution
Install the battery correctly
or check the contact of
battery contactor.
Charge the battery.
Replace the battery or
charger.
Change the charging
situation and charge in
temperature from 0
0
through 45
C.
Connect the connector
correctly.
Mobile phone may be
charged after
approximately 15 minutes.
Mount SIM Card as per the
Installation Guideline of
SIM Card.
Contact your network
operator.
Inquire the service
coverage with your
network operator.
Try to re-search network.
Contact your network
operator.
Cancel the dial barring
feature.
Install the effective SIM
Card correctly.
Pay fare to your network
operator.
Cancel the fixed-line
number dial feature.
0
C
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