Faqs And Troubleshooting - Jabra LINK 850 User Manual

6. faQs aNd trOubLeshOOtING

Q Why do I not hear a dial tone when the headset is connected?
a Check the following:
• ensure the telephone cable is connected to the telephone port on the Jabra link 850, and that the headset is
connected to the Qd cable port.
• ensure the Usb cable is connected correctly to the PC for power.
• ensure the target phone switch on the base of the Jabra link 850 is set to the correct telephone type (desk
phone, or softphone).
• Check the clear dial tone setting, and adjust if needed. refer to section 3.1 of this manual for more
information.
Q Why does the person I am calling have difficulties hearing me?
a Check the following:
• make sure that the microphone mute is not on.
• ensure the microphone volume is not too low. adjust the microphone volume using the microphone volume
control on the base of the Jabra link 850.
• Check the position of the headset microphone boom arm and ensure it is positioned not more than 2 cm from
your mouth
• ensure the target phone switch on the base of the Jabra link 850 is set to the correct telephone type (desk
phone, or softphone).
• ensure the clear dial tone switch on the base of the Jabra link 850 is set to the correct position. refer to '3
Configuring the desk phone audio' .
Q Why is there an echo in my headset when I talk?
a the microphone volume may be too high. adjust the microphone volume using the microphone volume
control on the base of the Jabra link 850.
Jabra link™ 850 User manUal
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