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OfficeServ WIP-5000M Quick Installation Manual

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Summary of Contents for OfficeServ WIP-5000M

  • Page 1 Quick Installation Guide...

  • Page 2: Table Of Contents

    OfficeServ SOHO Connection (PSTN Type)............10 Easy Installation of OfficeServ SOHO ..............11 Easy Install ........................12 Connecting OfficeServ SOHO with Desktop / Laptop Computers ....... 16 Connecting Computer to OfficeServ SOHO Wirelessly .............16 Connecting Computer to OfficeServ SOHO by LAN Cable..........17 MAKING CALLS How to Make a Call ....................
  • Page 3 Making External Calls ....................22 Calling from OfficeServ SOHO ..................22 ANSWERING CALLS How to Answer the Call..................... 23 Answering from OfficeServ SOHO..................23 Answer a call addressed to another station (Call Pick Up) ..........24 FEATURES Function Used during Calls....................25 VoIP ..........................
  • Page 4 Installation & Quick Reference PREPARATION Overview of WIP-5000M .................... 38 Main features and services ..................38 Basic Telephone Services....................38 Additional ISDN Telephone Services (ISDN Only) .............39 Software Specifications......................39 Phone Layout......................40 Menu Structure ......................42 INSTALLATION To Turn the Power On ....................45 Easy Registration ......................
  • Page 5 This page is intentionally left blank. © SAMSUNG Electronics Co., Ltd.

  • Page 6: Installation & Quick Reference

    Installation & Quick Reference For Basic Telephone...

  • Page 7: Preparation

    Easy Installation The installation wizard enables users to easily set the data and telephone network mode, as well as to register the Wireless WIP-5000M phones. Wireless Data Service This product supports wireless LAN data services with communication devices(PC, PDA) that include WLAN modules.

  • Page 8: Basic Telephone Services

    Basic Telephone Services - SMS(Support ETSI type I: Country Dependant Feature) - Alphanumeric Phonebook, Speed Dialling, Memory Buttons for one-touch dialling - List of outgoing calls, List of incoming calls, List of missed calls - Dialling the most recent number, Automatic redial, Number pre-selection - Alarm, Memo, Phonebook, Calculator, World Time, D-Day, Unit Converter - Services Menu for Service Provider, Options and My Phone Menu - User Selectable Rings, Tones(melodies) and background...

  • Page 9: Network Interfaces

    Network Interfaces - 2 PSTN with PRS(Polarity Reverse Signal) optionally for PSTN type(SIT-200EM) - 1 BRI for ISDN Type(SIT-200EI) - 1 Analog port for FAX terminal, answering machine or standard phone - 1 WAN port for connecting with a ADSL modem or data switch - 1 LAN 10/100 BASE T port for connecting with a PC or local PDA - 1 integrated WLAN with Access Point IEEE 802.11 b/g(compatible IEEE 802.11 b) Software Specifications...

  • Page 10: Product Content

    Power Adapter Line cables(2EA)(SIT-200EM) Battery (1 Standard Type) Quick Installation Guide and Telephone Cable User Guide Quick User Guide WIP-5000M For further information on the WIP-5000M, provided with OfficeServ SOHO, refer to the ‘WIP-5000M’ Section. © SAMSUNG Electronics Co., Ltd.

  • Page 11: Front Panel

    Front Panel Buttons on the front panel of the OfficeServ SOHO are described below: Name Button Function LCD Screen Display the status, phone number, menu, and various massages. M1~M4(Memory) Frequently used numbers are saved as Memory Button buttons. Dial Button Button used for entering numbers and characters.
  • Page 12 Name Button Function Used to switch off the microphone. Mute Button Button used for Special Services according to Services Button Service Provider. Button used for holding/transferring a connected R Button call. Button used for adjusting the ring volume. Volume Button Button used for adjusting the volume during a call.

  • Page 13: Installation

    INSTALLATION OfficeServ SOHO Connection (ISDN Type) Before proceeding with the installation of the OfficeServ SOHO please read carefully the instructions below: ISDN © SAMSUNG Electronics Co., Ltd.
  • Page 14 Connect the facsimile, Answering Device or Single line Telephone to the port of the OfficeServ SOHO by using a phone cable(RJ-11). PC Connection: Connect the LAN port of the PC to the LAN port of the OfficeServ SOHO by using a LAN cable(RJ-45). LAN Connection: Connect the LAN port of the external modem to the WAN port of the OfficeServ SOHO by using a LAN cable.(This is not applicable to an internal ADSL modem.)

  • Page 15: Officeserv Soho Connection (Pstn Type)

    Turn off the power of the external modem, OfficeServ SOHO, and PC(or facsimile) before installation. Handset Connection: Connect the handset to the connection port on the left side of the OfficeServ SOHO. Single Line Telephone Connection: Connect the facsimile, Answering Device or Single line Telephone to the port of the OfficeServ SOHO by using a phone cable(RJ-11).

  • Page 16: Easy Installation Of Officeserv Soho

    PC Connection: Connect the LAN port of the PC to the LAN port of the OfficeServ SOHO by using a LAN cable(RJ-45). LAN Connection: Connect the LAN port of the external modem to the WAN port of the OfficeServ SOHO by using a LAN cable.(This is not applicable to an internal ADSL modem.)

  • Page 17: Easy Install

    Easy Install Start Easy Install Connect the Internet cable(LAN cable) to the OfficeServ SOHO and press [OK] to start the installation. Time Setup(PSTN Only) Enter the current date and time and press [OK]. Network Mode Use the button to select your Internet service system among PPPoE, Static, DHCP, and Setup Later, and press [OK].
  • Page 18 PPPoE Select this item if you are a PPPoE user. Enter the ID and Password provided by the ISP and press [OK]. Contact your ISP if you have forgotten the ID or • password. Static Select this item if you are a Static IP user. Enter the address provided by ISP and press [OK].
  • Page 19 ISDN Settings (ISDN Only) Use the navigation button Select the ISDN connection mode between DDI and P-MP MSN(Multi Subscriber Number) and press [OK]. The items are described below: DDI (Direct Dial In) Select this item if you have a point-to-point ISDN subscription.
  • Page 20 Entering a WEP key(Wireless Equivalence Privacy) is • optional. To skip this entry, press the [OK] button. Turn on the WIP-5000M and press the [OK] button of the OfficeServ SOHO. Register the WIP-5000M according to the procedure described in the section ‘Easy Registration(45page)’...

  • Page 21: Connecting Officeserv Soho With Desktop / Laptop Computers

    Connecting OfficeServ SOHO with Desktop / Laptop Computers You can use the Internet on a desktop or a laptop computer using OfficeServ SOHO. You can connect a desktop or a laptop computer to OfficeServ SOHO in a wireless method(using a WLAN card) or in a wired method(using a wired LAN card and a LAN cable).

  • Page 22: Connecting Computer To Officeserv Soho By Lan Cable

    Wireless Networks]. From the list of [View Available Wireless Networks], select the same SSID of OfficeServ SOHO. To check the SSID of the OfficeServ SOHO, refer to the procedure described in the ‘NOTE’ below. Select [Allow Access to the Selected Wireless Network Regardless of Security] and click the [Connect] button.
  • Page 23 For Windows 2000 Select [Start] [Settings] [Control Panel] [Network and Dial-up Connections]. Right-click [Local Area Connection] and select [Properties]. Double-click [Internet Protocol(TCP/IP)]. Select [Obtain an IP address automatically] and [Obtain DNS server address automatically]. Click [OK] to terminate the setting. For Windows XP Press [Start] and select [Control Panel].

  • Page 24: Making Calls

    MAKING CALLS How to Make a Call You can make calls through the handset or the speakerphone. Using the Handset Lift the handset and enter the phone number. Using the Speaker phone To make a call without lifting the handset, press the [Speaker] button, and enter the telephone number.

  • Page 25: Making Intercom Calls

    Making Intercom Calls This section describes how to make an internal call. Calling from OfficeServ SOHO to WIP-5000M (PSTN Only) Enter the number of the desired recipient. Press the [Send] button. Lift the handset. Press the [Speaker] button to speak through the •...

  • Page 26: Calling From 'Station Status Display Screen' Of Officeserv Soho

    Calling from ‘Station Status Display Screen’ of OfficeServ SOHO Press the [Internal Call] button while the phone is in standby mode. Select a mobile phone from the ‘Station Status Display Screen’. <PSTN Type> <ISDN Type> Press the [OK] button to dial the selected station.

  • Page 27: Making External Calls

    Making External Calls This chapter describes how to make an external call from the OfficeServ SOHO. Calling from OfficeServ SOHO Lift the handset. Press the [Speaker] button to call through the • speakerphone. When the ‘Please dial’ message appears on the LCD, enter the recipient’s number.

  • Page 28: Answering Calls

    ANSWERING CALLS How to Answer the Call You can answer a call by using the handset or the speakerphone. Answering from OfficeServ SOHO Upon receiving a call, the bell rings and an CALL FROM incoming call message is displayed on the LCD.

  • Page 29: Answer A Call Addressed To Another Station (Call Pick Up)

    Answer a call addressed to another station (Call Pick Up) This function is used to pick up incoming calls addressed to another station. When another station rings, press the [Internal Call] button of your phone. Select the flashing station number or [PICKUP] button from the screen and press the [OK] button to answer The ‘pick up’...

  • Page 30: Features

    FEATURES Function Used during Calls For further details on other features used during call, refer to the OfficeServ SOHO User Guide. Call Holding or Call Transfer The R key provides a simple method to put a call on hold or to transfer a call.
  • Page 31 Replace the handset while the transfer tone is • ringing to transfer the call unconditionally. For further details For further details on other features used during call, refer to the OfficeServ SOHO User Guide. © SAMSUNG Electronics Co., Ltd.

  • Page 32: Voip

    VoIP You can use VoIP(Voice Over IP) call from OfficeServ SOHO. Set next items before using VoIP Call. Set basic sending mode for VoIP. [Menu] [Phone Setup] [VoIP Setup] [Feature On/Off]. [VoIP Mode] Set VoIP Mode to ‘ON’. [Proxy Server], Enter the Proxy Server URL and Domain/Realm for VoIP Service.

  • Page 33: Sms

    [Inbox] Sending Messages: [Menu] [SMS] [Outbox] AA (Auto Attendant) OfficeServ SOHO is supported Auto Attendant function. For further details on AA, refer to the OfficeServ SOHO User Guide. Set Auto Attendant Function, [Menu] [Phone Setup] [Auto Attendant]. © SAMSUNG Electronics Co., Ltd.

  • Page 34: Convenient Features

    Convenient features For further details on using these features, refer to the OfficeServ SOHO User Guide. Special Services: It is possible to add/edit/delete the special service numbers. For example, customer service centre number, urgent call number. To access these services, press [MENU] and select [Services] [Services].

  • Page 35: Web Management

    Web Management It is possible to management on web page. To access the OfficeServ SOHO, enter the OfficeServ SOHO IP address at the Internet Explorer. Default IP Address of OfficeServ SOHO is ‘192.168.111.1’. <login page> <main page> © SAMSUNG Electronics Co., Ltd.

  • Page 36: Menu

    MENU This section describes the menu structure of the OfficeServ SOHO. You can select a menu either by using the direction key to move to an item and pressing the [OK] button or by entering the item number. Main Screen The default background screen of the main screen is shown below.

  • Page 37: Main Menu

    Main Menu Press the [MENU] button to display the following main menu on the LCD screen when the OfficeServ SOHO is in a standby mode. The Menu screen displays the SMS, PhoneBook, E-Diary, Sound, Services and Phone Setup as icons.
  • Page 38 Menu Item Description E-Diary Wakeup Call Set up wake up call alarm service Alarm Configuration of the Alarm service Scheduler Simple Scheduler Memo Memo for notes Calculator Calculator World Time Display the time in the various parts of the world D-Day Allow storing anniversary dates Unit Change...

  • Page 39: Troubleshooting

    TROUBLESHOOTING OfficeServ SOHO Troubleshooting This section describes the problems that may occur while the OfficeServ SOHO is used and the troubleshooting of the problems. In case of problems, before contacting an authorised service centre, read the information below. The LCD does not light up.
  • Page 40 - First of all verify the system of the Internet service. - Switch off the external modem. Wait about five minutes and switch on the external modem again and the OfficeServ SOHO in a sequence. - Verify that a software for ADSL connection is installed on the PC. Remove the connection software using [Add/remove programs] from the [Control Panel] and setup again the Internet service.

  • Page 41: Specifications Of The Officeserv Soho

    Specifications of the OfficeServ SOHO The specifications of the OfficeServ SOHO are reported in the table below: Item Description Model Name SIT200EM / SIT200EI WLAN IEEE 802.11 b/g/i Frequency 2.4 ~2.483 GHz 3.9” Gray Mono Graphic-320 × 240 pixels Number of Mobile phones that can...

  • Page 42: Installation & Quick Reference

    Installation & Quick Reference Mobile Station...

  • Page 43: Preparation

    PREPARATION Overview of WIP-5000M The WIP-5000M(Wireless IP-Phone Mobile type) is the wireless mobile phone that allows a voice communication through IEEE 802.11b wireless LAN. WIP-5000M supports voice communication using IEEE802.11b WLAN. Based on IEEE802.11b standard, VoIP voice signals received are compressed to a voice CODEC and transferred as data packets.

  • Page 44: Additional Isdn Telephone Services (Isdn Only)

    Additional ISDN Telephone Services (ISDN Only) - Multi-number management - Caller Number Display ‘Who is ?’(CLIP/CLIR and COLP/COLR) - Call Forwarding(unconditional, busy or no answer) - Three party conference(call holding and intermediate conversation) - Call waiting for busy or no answer destination - Camp On, Call Park(plug change) - Call duration display(or call charge) - Time and date synchronization...

  • Page 45: Phone Layout

    Phone Layout In the figure below the main elements of your phone are illustrated Name Button Function Headset Used when connecting the Headset. Connection Hole Navigation Used when moving the menu bar upward/Main Menu. Buttons Used when moving the menu bar downward/Volume & Ring.
  • Page 46 Name Button Function R Button Used when holding/transferring a call. Mute Button Used to switch off the microphone. Services Button Used for specific services. Dial Buttons Used when dialling or entering characters. KeyLock mode Used when applying the automatic key lock. Buttons Microphone Microphone...

  • Page 47: Menu Structure

    Menu Structure Press the [MENU] button in idle mode. The main application menu will appear on the screen. The Menu screen displays the functions PhoneBook, Utilities, Message, Soft Menu, Volume/Ring, PhoneSettings and System as icons. Menu Submenu 1. PhoneBook 1. Find Number 2.
  • Page 48 Menu Submenu 5. Volume/Ring 1. Ring Type 1. Ring 2. Vibrate 3. Vibrate/Ring 2. Ring Tone 3. Ring Volume 4. Warning Tone 6. Phone 1. Phone Name Settings 2. Background 1. Samsung Logo 2. Display Name 3. Display Time 3. Password 4.
  • Page 49 Menu Submenu 6. PhoneSettings 7. LCD Contrast 8. station number 9. Reset 0. Version Info * Phone Lock 7. System 1. Search Base 2. WEP key 1. Enable 2. Disable 3. Register Newly © SAMSUNG Electronics Co., Ltd.

  • Page 50: Installation

    SSID: Enter the SSID into the WLAN connection • device. See the section ‘Guided Installation’ of the OfficeServ SOHO’ or refer to your system administrator to verify the SSID. Select Enable or Disable to activate or not the WEP Security service.
  • Page 51 [Phone Setup] [Network Setup] [Wireless LAN Setup] [SSID] to verify the SSID. - SSID is the name of a radio network required for connecting the OfficeServ SOHO to a Mobile phone or to a desktop/laptop computer. © SAMSUNG Electronics Co., Ltd.

  • Page 52: To Turn The Power Off

    To Turn the Power Off Press the button for more than 2 seconds. The phone will automatically turn off. Icons Icons of the background screen are described below. Icon Features This indicates the signal intensity. : weak signal : strong signal This turns on when the service is not available.

  • Page 53: Making Calls

    However, only the basic function will be introduced in this guide. Making Intercom Calls Calling from WIP-5000M to the OfficeServ SOHO or to Another WIP-5000M Select the number of the recipient you require. Press the [Send] button to hear a connecting tone.

  • Page 54: Making External Calls

    Making External Calls Calling from WIP-5000M Enter an external phone number. Press the [Send] button to hear a connecting tone. Start your conversation when the recipient answers. © SAMSUNG Electronics Co., Ltd.

  • Page 55: Answering Calls

    ANSWERING CALLS Answering from WIP-5000M Upon receiving a call, the bell rings and an incoming message is displayed on the LCD. Press the [Send] button to answer the call. Press the [End] button to disconnect the call. Answer a call addressed to another station (Call Pick Up) This function is used to answer an incoming call addressed to another recipient.

  • Page 56: Troubleshooting

    TROUBLESHOOTING WIP-5000M Troubleshooting Some of the problems that could arise when using the telephone are described below together with the actions to undertake for their resolution. In case of problems, before contacting an authorised service centre, read the information below.
  • Page 57 Voice echoes during a call. Press the Volume button and adjust the volume or move to another area. indicator appears on screen and calls cannot be made. - Your phone may not be registered on the system. Use the phone after registration. - Move to an area where service can be provided.

  • Page 58: Specifications Wip-5000M

    Specifications WIP-5000M The specifications of the WIP-5000M phone are illustrated in the following table. Item Description Model Name WIP-5000M WLAN IEEE 802.11 b Frequency 2400~2483.5 MHz 1.6” Gray Mono Graphic-128 x 64 pixel Temperature(˚C) 0~45˚C Storage Temperature: -25~70˚C Operating Humidity...
  • Page 59 This page is intentionally left blank. © SAMSUNG Electronics Co., Ltd.
  • Page 60 Quick Reference Guide of Base Station Change the language 1. Press [Menu] Button. 2. Press the dial button 3. Select the language. 4. Press [OK]. [6] [1] [8] in sequence. Answer or Terminate the Call with Hands free 1. Press [Speaker] Button 2.
  • Page 61 Sending SMS 1. Press [Menu]. 2. Press the dial 3. Write the SMS: To clear the entered button [1][2][1][1] character, press [C]. A = 1x , B = 2x in sequence C = 3x , D = 1x E = 2x etc.

  • Page 62: Changing The Language

    Quick Reference Guide of Wireless Changing the language 1. Press [Menu]. 2. Press the dial 3. Enter the password 4. Press the dial button [6]. (default is: 0000). button [4]. 5. Select the language. 6. Press [OK]. Answering the call 1.

  • Page 63: Setting The Alarm

    Registration the number to the Phone book 1. Press [Menu]. 2. Press the dial button Move the cursor to the 3. Enter the name: [1] [5] in sequence. target to register A = 1x (home/office/mobile). B = 2x C = 3x D = 1x E = 2x etc.

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Soho wip-5000m

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