Additional Information; Troubleshooting - Sony BRAVIA KDL-55HX850 Operating Instructions Manual

Additional Information

Troubleshooting

When the 1 (standby) indicator is flashing, count how many times it flashes (interval
time is three seconds).
Press "/1 on the TV to turn it off, disconnect the AC power cord (mains lead), and inform your dealer or
Sony service centre of how the indicator flashes (number of flashes).
When the 1 (standby) indicator is not flashing, check the items in the tables as follows.
Also refer to "Troubleshooting" in the i-Manual. If the problem persists, have your TV serviced by
qualified service personnel.
Condition
There is no picture (screen
is dark) and no sound.
Tiny black points and/or
bright points appear on the
screen.
Some programmes cannot
be tuned.
The TV turns off
automatically (the TV enters
standby mode).
The remote control does not
function.
The "Channel Block"
password has been
forgotten.
The TV surrounds become
warm.
Explanation/Solution
• Check the antenna (aerial)/cable connection.
• Connect the TV to the AC power (mains), and press "/1 on
the TV.
• If the 1 (standby) indicator lights up in red, press "/1 on the
remote control.
• The screen is composed of pixels. Tiny black points and/or
bright points (pixels) on the screen do not indicate a
malfunction.
• Check the antenna (aerial) or dish.
• Check if the "Sleep Timer" is activated, or confirm the
"Duration" setting of "Timer".
• Check if the "Idle TV Standby" is activated.
• Replace the batteries.
• Your TV may be in SYNC mode.
Press SYNC MENU, select "TV Control" and then select
"Home (Menu)" or "Options" to control the TV.
• Enter 4357 for the PIN code. (PIN code 4357 is always
accepted.)
• When the TV is used for an extended period, the TV surrounds
become warm.
You may feel hot when touching there by the hand.
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