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TROUBlESHOOTING GUIDE
Problem
Possible Cause
Unable to hear sound.
The RCA audio cables are not connected
properly.
Transmitter and/or Sound Rocker power is
not on.
Different channels are selected on the
transmitter and control panel.
The source knob on the control panel is in the
wrong position.
Transmitter power light
Cable not connected properly.
does not light up.
Sound Rocker does not
The DC power adapter is disconnected from
turn on.
the electrical outlet or the electrical outlet has
no power.
Unable to connect to the
Your video game console has a coaxial cable
gaming console.
instead of an RCA audio cable.
The yellow RCA video cable is not connected
properly.
Sound only plays from one
The RCA audio cables are not connected
speaker.
properly.
Audio/video device has a single MONO audio
output (a common problem when connecting
to an older TV or VCR).
Sound Rocker plays sound
The source knob on the control panel is in the
from one source but not
wrong position.
another.
The RCA audio cables are not connected
properly.
Missing or broken cables.
Missing or broken power
adapter.
Parts can be purchased on the Pyramat website www.pyramat.com
Need Help? Visit our website at www.pyramat.com, send an e-mail to
or call toll-free at 877-591-1012.
Solution
Check the connection on your audio/video device. The RCA cables should be
connected to the AUDIO OUTPUT jacks. Check the connection on your rocker;
The RCA cables (red and white) must be in the AUDIO INPUT ports.
Check to make sure transmitter power is on and the power knob on the
Sound Rocker is on with the volume turned up.
Check to make sure that both the wireless channel on the transmitter and
the control panel are on the same: 1–1, 2–2, etc.
Turn knob to W (wireless) or IN (direct connection) for video games and
audio/video devices. Turn knob to MP3 for MP3 and portable CD/DVD players.
See page 2 for the correct knob position for the device you are playing.
Re-check your cable connections and make sure the outlet you're using
works.
Check the plug on the DC power adapter. When properly connected with the
volume knob on, the speakers will illuminate.
If the Sound Rocker still doesn't power up, try another electrical outlet.
Use the instructions provided by the video game console's manufacturer to
hook up the video game console to an intermediary device (such as a TV,
DVD, VCR, satellite receiver, etc.). Your intermediary device must have
both a coaxial input jack (the standard jack for cable TV) and an RCA audio
output jack.
Purchase an RCA replacement cable directly from the console manufacturer
or local audio accessory dealer.
The yellow RCA video cable connects to the VIDEO INPUT jack on the TV.
Refer to the instructions from the video game console's manufacturer to
connect any other video cables to your TV.
Check that all RCA audio connections are correct–red to red, white to white.
If your audio source is mono only, as found mainly on older model TVs and
VCRs, an RCA "Y" adaptor (1 male to 2 male, not included) is needed to send
the signal to both Pyramat speakers. Please note: the use of this type of
adapter will not produce a true stereo sound. For optimal performance, it is
recommended that you connect your Sound Rocker to stereo outputs only.
Turn knob to W (wireless) or IN (direct connection) for video games and
audio/video devices. Turn knob to MP3 for MP3 and portable CD/DVD players.
See page 2 for the correct knob position for the device you are playing.
Check that all RCA audio connections are correct–red to red, white to white.
Replace items immediately. Replacement cables can be purchased at your
local audio accessory dealer or at www.pyramat.com.
Replace immediately with an authorized Pyramat power adapter. Do not use
the unit until the damaged power adapter has been replaced by calling the
Pyramat service center.
10
service@pyramat.com
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