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Trouble Shooting
Tablet displays network or service error message
•
When you are located in places with poor signals, your tablet
may lose its Wi-Fi connection. Try moving closer to the Wi-Fi
router.
Touch screen response is slow or incorrect
If the tablet's touch screen response is incorrect, please try the
following:
•
Remove any protective film of the touch screen. The
protective film may prevent the device recognition input.
•
Make sure that your fingers dry and clean before you tap the
touch screen.
•
Restart the tablet to clear any temporary software bugs.
Tablet is frozen or a serious error appears
•
If the tablet is frozen or suspended, you may need to close the
app program or reset the tablet.
•
If the tablet is frozen or slow to respond, press and hold the
power button for 8 seconds to reset the tablet.
•
If that doesn't work, insert a paper clip into the RESET hole
on the top of the tablet.
Tablet gets warm
•
When using for a long time, the tablet may be warm. This is
normal and will not affect the life or performance of the unit.
Tablet can not show video of opposite side during skype
call
•
The Wi-Fi signal is poor. Please move close to your wireless
router, or disconnect other devices from your wireless router,
Additional Information
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