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USING YOUR PHONE
Using Line Keys
Situated in the top right of your handset, the two line key buttons let you:
make a second call while the first call on hold
take a second call while another is in progress (if Call Waiting is on)
switch between the two different calls.
Your Cisco 504 shows up to two incoming calls on the lines you have set up. The other line keys can
be used for other Horizon services, such as Busy Light fields.
Using Busy Lamp fields
A Busy Lamp field lets you see if colleagues' lines are free to take calls.
You can have up to three Busy Lamps on the Cisco 504, all programmable through the Horizon Portal.
The line button is green if it's free, or red if it's not.
The Busy Lamp field also acts as a speed dial, letting you call your contact via a single button.
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